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Rapids Honda

Coon Rapids, MN

4.4
2,674 Reviews

1950 Gateway Dr NW

Coon Rapids, MN

55448

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Showing 2,674 reviews

August 23, 2021

Staff always attentive, polite and helpful, the service was performed in a timely manner and as expected. The work that was needed was explained and cost was as quoted. More

by golferkaryn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Aug 24, 2021 -

Rapids Honda responded

Thank you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rapids Honda. We look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 21, 2021

I worked with Lucas Smith He was very helpful and understanding. Definitely, by far the most helpful and trustworthy person I have dealt with there. Thank you Lucas More

by jltombo
Recommend Dealer
Yes
Employees Worked With
Lucas Smith. 5 Star, Ken Grantwit, Katie Young, Roger Thomas
Aug 23, 2021 -

Rapids Honda responded

Thank you so much for choosing Rapids Honda! Congrats on your new purchase, and let us know if we can be of any more assistance! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 21, 2021

Awesome team great service. Definitely coming back. Service was Done in time for sure will recommend to my friends and family to visit this location More

by OSCARKLT231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar ortiz
Aug 23, 2021 -

Rapids Honda responded

Thank you so much, Oscar, for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2021

Dawson was great! I think I was his 2nd sale and for being new did a fabulous job! He even called to schedule an appt with me to go over all my features with me and did not rush through. More

by jksimon3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawson
Aug 23, 2021 -

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Dawson. We're glad to hear he delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2021

Great sales experience. A knowledgeable salesman, provided the right information to make the decision that much easier. Ensured that all my questions were answered and followed up after the sale More

by Carrie m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kristina Andriyesh
Aug 23, 2021 -

Rapids Honda responded

It's fantastic to hear, Carrie, that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 20, 2021

First time owner of a Honda! The reviews on Hondas are top-notch! Scott Andrews was very knowledgeable and took the time to explain and go over all the features of the car. He answered our questions an More

by bmguthrie9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Young, Scott Andrews
Aug 23, 2021 -

Rapids Honda responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2021

First time at Coon Rapids Honda. Brought Honda for in for oil change. Great service. Will be back for any routine and other maintenance needs. More

by wjees4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Smith
Aug 19, 2021 -

Rapids Honda responded

Thanks for your feedback on your recent visit to Rapids Honda. I'm glad to hear that we were able to assist you and that you had such a positive experience. We hope you will visit us again! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2021

Routine 6 month oil change and check up. Always goes smoothly and quick. very friendly and informative. Leave my car nice and clean. Keep me informed while it’s in service. More

by alyssa.towle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Zastrow
Aug 20, 2021 -

Rapids Honda responded

Alyssa, thank you for sharing your experience with us! We're happy to hear it went well. We truly appreciate your feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2021

Very efficient with the 6 month check of my new CRV. Marlin was helpful with questions I had about the electronics on my car and radio set up! More

by joan.overton
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wade Gilbertson, Kevin Kue, Marlin Haney
Aug 20, 2021 -

Rapids Honda responded

Thank you for your business and this review, Joan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

August 19, 2021

Service did not call me when my vehicle was done so I had to call them to check. My call forwarded to someone in an office who told me essentially that he could not help me. So he forwarded my call back to s More

by pammadrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Richter
Aug 19, 2021 -

Rapids Honda responded

Thank you for your review, Pam. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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