Ray Catena Audi Freehold

review Frankie Lopes was a pleasure to deal with from the very first phone call to the end of the transaction. Courteous attentive knowledgeable well dressed Frankie Lopes was a pleasure to deal with from the very first phone call to the end of the transaction. Courteous attentive knowledgeable well dressed & professional. He is an asset to the Ray Catena team. I have recommended Frankie to other friends colleagues who are looking at Audi. More

Leasing experience Salesman Frankie Lopes was very professional and knowledgeable answered all my questions precisely and made the whole leasing process seamless and I m Salesman Frankie Lopes was very professional and knowledgeable answered all my questions precisely and made the whole leasing process seamless and I must say enjoyable...if the service part is similar I would definitely return. More

review of car purchase Frankie was very helpful in getting us a car quickly and into the right car for us and our family of four He was clear , informative and honest with Frankie was very helpful in getting us a car quickly and into the right car for us and our family of four He was clear , informative and honest with his information and was patient with us in making our decision to buy our awesome Audi. We are a loyal Ray Catena family and this is the 5th car we have bought from Ray but this is our first Audi. Frankie along with Steve made it a great experience! We will be back in late summer 2016 to trade out of our Infiniti truck and into an Audi truck! thanks guys Jeff and Jen More

One of the best car buying experiences I've had. This was the best car buying experience I've had from all aspects, especially my salesman Frankie Lopes, super knowledgable about the car and worked h This was the best car buying experience I've had from all aspects, especially my salesman Frankie Lopes, super knowledgable about the car and worked hard to get me a deal I was comfortable with! More

Buying an Audi TT Roadster Frankie Lopes went and over and beyond what I expected. The deal was complicated, involving two trade-ins for a new Audi that is more of niche produc Frankie Lopes went and over and beyond what I expected. The deal was complicated, involving two trade-ins for a new Audi that is more of niche product. But Frankie persevered to get the deal done and showed enormous patience. Definitely would buy another Audi from him. More

Amazing experience After being a loyal 9 year Nissan customer, I decided to check out Audi. I was expecting an intimidating boughie experience but my experience was the After being a loyal 9 year Nissan customer, I decided to check out Audi. I was expecting an intimidating boughie experience but my experience was the exact opposite!! Kiki Infante was the salesman I worked with and he was great. Very informative and not pushy at all. He took his time with a test drive and showed me all the features of the a3. He worked with me on price and got me into that Audi the same day. The only minor problem was returning back my Nissan Maxima. I was afraid to get hit with a huge bill reflecting my over miles and excess wear and use. When I got the bill from Nissan I called Kiki and he put me in touch with Denis Carey who is the sales manager. He was so nice and helped me by sending me a copy of Nissan's wear and use paperwork which helped me negotiate the bill with Nissan. He then put me in touch with the GM Rich Majeski who was also so helpful and polite and helped me resolve my issue. Ray Catena Audi gained a long term customer out of me! My car is amazing, I got a great deal, and everyone I spoked to and worked with at this dealership was phenomenal. They don't dodge phone phone calls like other dealerships I've worked with and they go above and beyond to make sure the customer is satisfied, even after the deal is made! They are up front and treat their customers better than any dealership I've been to (and I've been to them all!!!) Don't hesitate checking out this dealership!! More

Quite a dealership! First went in during the summer to just "check out" the dealership as it is close by. Met Alex and he was extremely friendly, knowledgeable and profe First went in during the summer to just "check out" the dealership as it is close by. Met Alex and he was extremely friendly, knowledgeable and professional. Even though we decided to purchase a different vehicle, I would highly recommend Audi of Freehold and most definitely Alex as your salesperson! More

Great experience adn understanding of our needs! Mike, our salesperson, truly understood what we wanted and went beyond expectations to satisfy requirements. We originally contacted the dealership t Mike, our salesperson, truly understood what we wanted and went beyond expectations to satisfy requirements. We originally contacted the dealership through the internet for a certified pre-owned Mike was extremely responsive and was able to construct a very compelling offer for a new vehicle. While we hit one or to bumps in the road, Mike's professionalism and determination to provide the highest level of service was greatly appreciated. Lisa Gomez was also very helpful in working through a few administrative challenges for us. We would definitely return for future purchases! More

Fantastic experience! Where to start...the first thing you'll notice is the facility, it's beautiful!! Very clean,modern and huge! Friendly welcome and offer of a refreshm Where to start...the first thing you'll notice is the facility, it's beautiful!! Very clean,modern and huge! Friendly welcome and offer of a refreshment I worked with Mike W and Matt B. Very professional guys. Very accommodating with the test drive and at no time did I ever feel any pressure whatsoever. They were able to find me the Audi I wanted with all options and color combo I desired and had it there within just a few days. Perfectly detailed today when we came to pick it up. I would highly recommend anyone interested in an Audi to start their search here. More

Prompt attention to details I was looking for in Audi Phil Katz was the consummate Audi Brand Specialist: very professional and attentive. Phil assisted me and my wife as we tried to determine his "valu Phil Katz was the consummate Audi Brand Specialist: very professional and attentive. Phil assisted me and my wife as we tried to determine his "value-add" to our experience in comparison to another dealership. We both thought Phil went above and beyond and, therefore, showed what we can expect from him and the Ray Catena Audi Freehold team post sale. We are very pleased !! More