Ray Catena Audi of Freehold - Service Center

Always a pleasure Service at Ray Catena AUDI in Toms River is top notch. When I arrived, I was immediately greeted by John Lazaro. He knew who I was, already pulled up Service at Ray Catena AUDI in Toms River is top notch. When I arrived, I was immediately greeted by John Lazaro. He knew who I was, already pulled up my information and quickly started my service. My car was serviced and ready within an hour (less time than expected). I am always treated like a VIP when I get my car serviced. What a pleasure More

Excellent Service Ultimately one of my best dealership experience with constant quality service delivery. Such a great team to work with. Most likely recommend to anyon Ultimately one of my best dealership experience with constant quality service delivery. Such a great team to work with. Most likely recommend to anyone around the area. More

Excellent Service I had a small issue with my brand new 2018 q5 but the issue was taken care of by Joseph Fattorusso and his General Manager. We felt very important an I had a small issue with my brand new 2018 q5 but the issue was taken care of by Joseph Fattorusso and his General Manager. We felt very important and that the solution was put into motion immediately. I thank you for everything. No car is perfect but the Ray Catena Audi Freehold is. More

Customer Service was not good They delivered the car just fixing issue with no proper test. A new issue raised after their fix and got appointment 2 weeks later for their improper They delivered the car just fixing issue with no proper test. A new issue raised after their fix and got appointment 2 weeks later for their improper fix of the car problem. More

Amazing - catena dealerships rock. They always make you feel pampered and special. I will always go to catena for my Audi and Benz...or whatever else I get. They are phenomenal operat They always make you feel pampered and special. I will always go to catena for my Audi and Benz...or whatever else I get. They are phenomenal operations. John lazzarro was extremely professional and courteous. (Hint to John...a discount on service next time-lol) Paul G. More

Great experience They did it again. I took my S5 in for service, I was offered a loaner. So I said to my service adviser, Jon, what do you have that's interesting? Fi They did it again. I took my S5 in for service, I was offered a loaner. So I said to my service adviser, Jon, what do you have that's interesting? First I was offered an A3, but he quickly withdrew that and offered me a 2017 A4 with a lot of on board toys. I took the car home and was more than pleasantly surprised. My wife took a drive with me, she loved the car. She said that she really liked the car and needed a change. We came back, the next night and drove away with a new car. Thank you all More

Experience of a lifetime Putting aside the shear magnificence of the building and overall appearance of the facility I would have to say from just a simple car wash to the pur Putting aside the shear magnificence of the building and overall appearance of the facility I would have to say from just a simple car wash to the purchase of one of the greatest production cars ever to grace the road the experience is overwhelming they are my extended family ! It's refreshing to see a dealership that really gets IT please use me for what ever reference you my need in the future Joseph Fortunato ???? More

Helpfulness We are having trouble using all of he electronic site car. So far we have been back twice for lessons. The people who helped us were knowledgable and We are having trouble using all of he electronic site car. So far we have been back twice for lessons. The people who helped us were knowledgable and very polite. Not only that they've washed the car! Will be back ext week for another lesson...and car wash. More

Great Experience The dealership exceeded expectations. I asked to have an item inspected on a certified pre-owned vehicle, and the dealership replaced the item althoug The dealership exceeded expectations. I asked to have an item inspected on a certified pre-owned vehicle, and the dealership replaced the item although I never requested it. More

Great service experience Chris Gioffre, the service manager has gone beyond the call of duty by providing me with exceptional support in regard to an unexpected mishap with my Chris Gioffre, the service manager has gone beyond the call of duty by providing me with exceptional support in regard to an unexpected mishap with my car. More