Ray Catena INFINITI of Bridgewater
Bridgewater, NJ
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An amazing experience Bought a Q50 2018 with 9K miles, from Thomas really over some text messages. Of course it was pending the driving test and inspection, but the sales w Bought a Q50 2018 with 9K miles, from Thomas really over some text messages. Of course it was pending the driving test and inspection, but the sales was 10 minutes of text. I was extremely happy with the price, the negotiations and his professionalism. Car was exactly as described. No bull..., no extra charges or trying to sale any useless staff. Do your research, know the fair price of the car (remember that the dealer must also make money) and I guaranty you will be happy. The dealership is immaculate, with amazing people. If feels unreal to be treated so nice in a car dealership. Maybe NY dealers are the worst on Earth. Dealership is next to a highway, so you can really hit the pedal and check the car. If I am still in NY when time comes to get a new one, I will 100% go back to Thomas, wherever he is. More
Exemplary Customer Service Ray Catena in Bridgewater is the epitome of outstanding!! From the first phone call to delivering my car to my home, every employee went above and bey Ray Catena in Bridgewater is the epitome of outstanding!! From the first phone call to delivering my car to my home, every employee went above and beyond! This is my 4th Infiniti but first from Ray Catena and I have no intention of ever dealing with anyone but RC Bridgewater. Thanks Brian and Charles!! More
Fantastic low pressure. My entire experience was great. My salesman Spencer was phenomenal always put me first. Not to mention i love my car. Will definitely be back for my My entire experience was great. My salesman Spencer was phenomenal always put me first. Not to mention i love my car. Will definitely be back for my next car. More
Great Deals & Superb Customer Service After searching for weeks and dealing with a number of pushy sales teams, I was relieved to do business with this upstanding and professional dealer. After searching for weeks and dealing with a number of pushy sales teams, I was relieved to do business with this upstanding and professional dealer. The price specials listed online were true to form in person (which is rare to find - NO hidden fees) and Vinnie went above and beyond to make sure that my husband and I had no doubts in our purchase. The process was swift and easy and the vehicles' features/options were explained in detail! We love our new car! More
Great team - They made it happen!! My new 2019 QX50 First let me say, I have been coming to this dealership since it opened in 2005. Suffice to say, I am in my 7th vehicle. So yes, I am loyal lessee t First let me say, I have been coming to this dealership since it opened in 2005. Suffice to say, I am in my 7th vehicle. So yes, I am loyal lessee to the Infiniti product. What drove me to write this review, it's not only this experience, but to give my salesman Tom Horan, the Service team (Phil Scherrer) kudos and 5***** for always being professional and accommodating through every single experience I have had from day one. I have been working with Tom through most of my car buying experiences at this location. His professionalism, knowledge and patience towards me has me giving him 5 *****. Not only that he's an all around good person. He has never made me feel intimidated through any of the car buying process. This last experience, I needed to get a vehicle in less than 4 days after having a motor vehicle accident (not my fault) and driving a loaner for a month. I visited him in person, and was able to chat with him via email. Even when I came in I wasn't sure if I was going back to an Infiniti this round. I started to contemplate downsizing my choice of vehicles or even an Infiniti. We talked, (for what seemed like an hour), this wasn't just about getting a sale. It felt like a friendship/partnership. Tom knows my style and my likes for gadgets :-).. He sold me without me even seeing the car on the lot. That's total trust! You can never go wrong at this Infiniti Bridgewater location and as a woman who comes vehicle shopping by herself, I have to say, Tom is the best and one of a kind. Thank you for always making it easy and making it happen! PS. Shout out to Liz in Service for always being professional and assisting me when I needed an autobody place to work with. Love this team!!! S. Smith More
Quick, no non-sense and personable What a great team here. I returned my Nissan Rogue Sport after only one year of my lease. I could not physically be in that car anymore because of a What a great team here. I returned my Nissan Rogue Sport after only one year of my lease. I could not physically be in that car anymore because of a bad back and stiff seats and ride. We delt with Marty Scott. A veteran salesman who cut to the chase and put together a deal better than the deal my original Nissan dealer gave with a Murano. I ended up getting into a 2019 QX50. Such an amazing vehicle. The sales manager, Mark, was very personable and did not give us the " hard sell ". We wanted to come back because the deal was still available a few days later. We highly recommend this dealer and staff to everyone. Quick, easy and no pressure what more can you ask for in today's world..lol...fyi...We also traveled from Staten Island, NY to visit this dealer. Blessings to all future car buyers. More
Professional sales team This sales team really puts the customer at the center of all they do. Roy was out primary sales representative. He answered all our questions. This sales team really puts the customer at the center of all they do. Roy was out primary sales representative. He answered all our questions. He made the experience pleasant. Others that we met were also outstanding, such as Brian L. More
Most honest car purchase ever I have been buying cars for 35 years and its always a game. Not with Ron. From the minute I met him I knew this was someone I could work with over I have been buying cars for 35 years and its always a game. Not with Ron. From the minute I met him I knew this was someone I could work with over and over again. Go meet Ron and prove me right. More
Jon Devoid a true gentleman in the industry, Having just moved to NJ, John went out of his way to make sure we were getting the correct car for our needs, even visiting us on two occasions to sho Having just moved to NJ, John went out of his way to make sure we were getting the correct car for our needs, even visiting us on two occasions to show us the car, the Infiniti QX 60 is an incredible car. John and the Bridgewater team thank you! More
Outstanding salesman! Hugh Chester is a great salesman. I "thought" I knew what I wanted but he worked with me until it was exactly the right car and would not let me settl Hugh Chester is a great salesman. I "thought" I knew what I wanted but he worked with me until it was exactly the right car and would not let me settle for anything less than a perfect fit. He wanted to be sure I left with a smile on my face and I did. I got a beautiful vehicle at a fair price with no pressure or hassles. Every detail was attended to. This is how you buy a car. More


