Ray Catena INFINITI of Bridgewater
Bridgewater, NJ
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The place is clean and accommodating. The staff is pleasant, helpful and knowledgeable. They keep you informed of your car progress. The staff is pleasant, helpful and knowledgeable. They keep you informed of your car progress. More
This is the 5th car I have purchased from Ray Catena dealerships and continue to be very satisfied with their level of service, which is above and beyond all expectations. It would be very hard for me dealerships and continue to be very satisfied with their level of service, which is above and beyond all expectations. It would be very hard for me to purchase or lease from another dealership because of their excellent customer service. More
Courteous and efficient service, knowledgeable technicians. Good looking and very clean service area for the cars. Comfortable and easy going experience. technicians. Good looking and very clean service area for the cars. Comfortable and easy going experience. More
The best dealership snd service dept I highly recommend this dealership . Friendly, accommodating Service dept and customer service. Service manager John is the best. this dealership . Friendly, accommodating Service dept and customer service. Service manager John is the best. More
There was some confusion regarding the amount of time the service I needed would take when I made the appointment. When I arrived, it was pointed out that it would take about twice as long as originally ind service I needed would take when I made the appointment. When I arrived, it was pointed out that it would take about twice as long as originally indicated. Guido Chaves said he would do his best to try to get the service expedited. And, he did. Not only did he get me out within 15 minutes of the original estimated max time, he kept me informed throughout. Top notch Ray Catena service! Thank you, Guido, John C. More
Great service ! Professional environmental , knowledgeable and respectful employees. I would recommend this dealer to anyone. Professional environmental , knowledgeable and respectful employees. I would recommend this dealer to anyone. More
My experience with Ray Catena Infiniti of Bridgewater on this occasion was for vehicle service. I had found a pre-owned "unicorn" of an Infiniti QX70 at an off brand dealer and purchased it on gut instinct this occasion was for vehicle service. I had found a pre-owned "unicorn" of an Infiniti QX70 at an off brand dealer and purchased it on gut instinct and some basic info from AutoCheck. So, with great anticipation and a bit of trepidation, I took my newly acquired 2017 QX70 to Ray Catena to have them check it out and bring everything up to their standards of quality. I have used Ray Catena Infiniti in the past for service, and they were always great. This time, I connected with Guido Chavez as my Service Advisor. Guido was fantastic. He took his time, listened to my story about the car, and took seriously the trust I put in him to ensure this car left that day being safe and reliable for my family's travels. Guido was great. He kept me informed, inspected all that I asked and all he believed was appropriate, and identified needs that aligned with what little I knew of the car. I left 6 hours later very happy that my gamble on this car went my way, and smiling all the way home with the car driving like a dream. I would highly recommend Guido and Ray Catena Infiniti for your service needs. More