Ray Catena INFINITI of Bridgewater

Roy Salyer: Honest, professional, very responsive. I spent some time negotiating for a new QX60 during October 2015. I was hoping to use some equity from a trade-in. It turned out that my previous car I spent some time negotiating for a new QX60 during October 2015. I was hoping to use some equity from a trade-in. It turned out that my previous car had an accident which showed on the Carfax report. Roy was very open with me - educating me on what that meant for the equity in the car. He didn't try that trick I've seen at other places where they get you into the dealership and then tell you that there's no value in the trade-in. I appreciated the honesty. I stopped negotiation for 3 weeks and thought about my position - no pressure from Roy in the interim. He just contacted me again at the end of the month and said are you still interested - here are the current programs and we did the deal. I'm extremely happy with the car, the price, the responsiveness of everyone involved, but particularly with Roy as the lead on this deal. All the paperwork was ready for signing at the time stated and (even though the dealership was busy on the the last day of the month) the deal was done in an hour and my husband was driving away in the new vehicle. When I came in for the plates a month later, I got half an hour with Roy showing me more features of the car and a complementary car wash. I recommend this business. If you want to buy an Infiniti, contact Roy Salyer at the Bridgewater office. More

Exceptional buying experience! I was looking for an Infiniti CPO G37X for my wife and had the extreme good fortune to work with Marty Scott. Not only did he help my wife Susan find I was looking for an Infiniti CPO G37X for my wife and had the extreme good fortune to work with Marty Scott. Not only did he help my wife Susan find a great car, he guided us through the entire purchasing process in a courteous & professional manner that made everything so easy. Even though we also had a trade-in vehicle, Marty handled all the requisite transactions smoothly and quickly for us providing a very pleasant and stress-free deal. Being able to work with such a genuinely friendly and helpful sales rep like Marty, combined with the impressive amenities of the Ray Catena Infiniti Dealership was truly a winning combination. I highly recommend them both. More

all's well that ends well My previous complaint has now been addressed (see below:) Ms. Vargas, the state issues a 30 day temporary tag until your license plates are ready. My previous complaint has now been addressed (see below:) Ms. Vargas, the state issues a 30 day temporary tag until your license plates are ready. I spoke with John a few moments ago and he has been 100% on top of making sure your motor vehicle is done as quickly as possible and are actually scheduled to be ready later today. More

Excellent My experience at the Ray Catena of Bridgewater was exceptional. I felt the team was great Charles and John took great care of me. Made sure that My experience at the Ray Catena of Bridgewater was exceptional. I felt the team was great Charles and John took great care of me. Made sure that the transaction was as smooth as possible. They, went as far as delivering the car to my job site.. Nothing but amazing things to say, and would recommend the dealer to all. Thanks also goes to Brian for setting up the navigation and explaining the technology in the car. Five stars! More

Purchase of a new car The Ray Catena car management experience is one of excellence , both from a ongoing maintenance and new car purchase experience. The knowledge base is The Ray Catena car management experience is one of excellence , both from a ongoing maintenance and new car purchase experience. The knowledge base is first rate , only exceeded by the customer service provided. More

Exceptional I had exceptional service at Infiniti of Bridgewater. I worked with Ronnie, he got me in the right car, explained everything in detail, he took his ti I had exceptional service at Infiniti of Bridgewater. I worked with Ronnie, he got me in the right car, explained everything in detail, he took his time and made sure I was leaving happy. I highly recommend this dealership if you are looking for a great car and exceptional service. Excellent dealership! More

Great Buying Experience I had a wonderful experience at Ray Catena Infiniti! The customer service was phenomenal. the sales manager, Scott, personally took care of me from st I had a wonderful experience at Ray Catena Infiniti! The customer service was phenomenal. the sales manager, Scott, personally took care of me from start to finish! He worked with me to make sure I got a vehicle I could afford. I left the dealership feeling really good, but not because I just got my dream car but because I felt secure. I knew that if I ever have any issues with my vehicle Charles or Tom or anyone there for that matter is available to assist. The facility is immaculate and it's a very friendly environment. More

Ideal car buying experience I wish other dealers could learn something from this place - professional, no gimmicks and easy, no hassle process from email inquiry to car delivery. I wish other dealers could learn something from this place - professional, no gimmicks and easy, no hassle process from email inquiry to car delivery. I leased an Infiniti from them and their lease numbers/calculations were a dollar off mine - very hard to find a dealer who values your knowledge of a lease calculation and meets your numbers. Mark and Roy were extremely helpful and they know how to sell a "luxury" experience. This is the second Ray Catena we are leasing - first one being from their Edison Infiniti dealership. More

I love this place... no hassle car shopping! I had a wonderful experience at Ray Catena Infiniti! The customer service was phenomenal. the sales manager, Charles, personally took care of me from I had a wonderful experience at Ray Catena Infiniti! The customer service was phenomenal. the sales manager, Charles, personally took care of me from start to finish! He worked with me to make sure I got a vehicle I could afford. I left the dealership feeling really good, but not because I just got my dream car but because I felt secure. I knew that if I ever have any issues with my vehicle Charles or Tom or anyone there for that matter is available to assist. The facility is immaculate and it's a very friendly environment. My husband and I spent most of our time just chatting it up and having a great time with the staff. Ben took me on my test drive and showed me how to use my navigation, remote starter as well as some of the other cool things my car could do. Upon purchasing my vehicle Tom spent a great deal of time showing me how to operate all the other bells and whistles. He set up my Bluetooth, my personal assistant, and everything else! These guys are friendly yet professional and they did everything to make sure i was happy and comfortable with my purchase. I would definitely shop here again. They've got me as a customer for life. Oh by the way, I LOVE THE BATHROOM! It's one of the nicest that I've seen in a car dealership. :) More

My Wife is Happy, So I am Happy! My wife is so happy with her selection and the salesman, Ron D, made her experience at Ray Catena a joy. The staff at Ray Catena is the best. This is My wife is so happy with her selection and the salesman, Ron D, made her experience at Ray Catena a joy. The staff at Ray Catena is the best. This is my second car from Ray's and my family's fourth. Thank you Ray Caterna! More