Ray Catena INFINITI of Bridgewater

My overall experience with this dealer was excellent I dealt primarily with mark Hernandez the sale manager but also with Roy Salyer. I was treated professionally and fairly from the moment I walked in. I dealt primarily with mark Hernandez the sale manager but also with Roy Salyer. I was treated professionally and fairly from the moment I walked in. Mark was helpful in selecting the specific car that was right for me. Mark dealt with me fairly and straight forwardly in negotiating a price. My experience here was better than the other places that I looked and that is why I purchased the car here. More

Cookie's Brand New Q50 My experience with Bridgewater Infiniti has been great since the day I walked in there. Peter Cooper and Mark Hernandez were exceptional salesmen, he My experience with Bridgewater Infiniti has been great since the day I walked in there. Peter Cooper and Mark Hernandez were exceptional salesmen, helping me in every way they could to make my decision to buy the Q50. I come from Staten Island, New York and found both of them to be very helpful in all aspects. They didn't have the car I wanted but they found it for me and had it delivered a week later. They also helped with the registration and plates and were able to answer any question I had. When I brought my car in to get the registration they even washed it for me! I would highly recommend this Ray Catena Dealership and wouldn't hesitate to buy another car from them. I only have my Q50 for two weeks and I love the car and so does my family. The service department there is excellent too! More

Greatest Customer Service around! Tom Horan has provided first class customer service from day 1. That was in 2008. He is still there and exemplifies what customer service is about. Tom Horan has provided first class customer service from day 1. That was in 2008. He is still there and exemplifies what customer service is about. This my first time meeting Mark Hernandez! Exceptional young man and true to his word. I live in New York. I travel a 100 miles each time! I've bought and leased car for over 35 years. These gentlemen are the reason I make this trip! Infiniti for life! More

Exceptional Customer Service and Buying Experience I have to say my experience purchasing a new Q50 at Ray Catena Infiniti of Bridgewater was nothing short of exceptional. Beginning from the profession I have to say my experience purchasing a new Q50 at Ray Catena Infiniti of Bridgewater was nothing short of exceptional. Beginning from the professional courtesy they treated me with right through the door to taking the time to answer all my questions (including over the phone after hours) Mark Hernandez and Ronnie Diaz went the extra mile to make sure I was 100% satisfied with my experience and purchase. Both Mark and Ronnie are two of the best sales team members I have ever had the pleasure of purchasing a new car from and I highly recommend anyone considering purchasing a car to speak with them first. More

Best in Class Customer Service and Buying Experience Let me start by saying that Ray Catena Infiniti in Bridgewater NJ is simply Best in Class. My wife and I have always been a bit skeptical of car dea Let me start by saying that Ray Catena Infiniti in Bridgewater NJ is simply Best in Class. My wife and I have always been a bit skeptical of car dealerships but Charles Johnson and the staff at Ray Catena Infiniti have truly made the purchase of our G37 an extremely positive buying experience. Customer service and attention to detail and quality is outstanding and customers are treated like royalty. And most importantly... the G37 convertible Charles put us in is absolutely awesome! Thank you Ray Catena Infiniti! More

EXCELLENT SALES AND CUSTOMER SERVICE!! CHARLES JOHNSON AND RONNIE DIAZ ARE BY FAR THE BEST SALES TEAM I HAVE EVER DEALT WITH!! They were so friendly and extremely straightforward during th CHARLES JOHNSON AND RONNIE DIAZ ARE BY FAR THE BEST SALES TEAM I HAVE EVER DEALT WITH!! They were so friendly and extremely straightforward during the sales process . No gimmicks or surprises at closing that you might experience at another dealership. The relationship doesn't end at closing. At this point, I have known them both for 2 years and they are always there when I need them. All I need to do is call or stop by! I LOVE these guys! I wish I could replicate them at other dealerships. I already bought / leased 3 vehicles from them! How many Infinitis can one girl have?? P.S. The entire Service Department is unbelievable as well!! More

First of many!!!! I have purchased many cars through my life and can safely say that I have not experienced a dealer, Sales Manager, and Sales Person where I walk away I have purchased many cars through my life and can safely say that I have not experienced a dealer, Sales Manager, and Sales Person where I walk away from the deal feeling good about it…..that is until now. After doing much research and deciding on the Infinity G37X, I reached out to several dealers to begin negotiations. The first two dealers were as expected- never getting a straight answer, always adding variables, trying to push other options, etc. I decided to go to one more dealer, a decision that I am very happy I did. The dealer: Ray Catena Infiniti in Edison NJ. Let me start with the most critical aspect of the discussions - Money. Obviously, the dealer has to make money as well so the key is to find the right balance where both parties are happy and satisfied. Discussions were very open, friendly, and honest. There was never a feeling of being taken advantage of or that there are hidden surprises. I can stop my review right here and I think you will agree that this is a good review. However, it is what happened next that surprised me. You see both the Chris Flusk, the Sales Manager, and Paul Ebner, the Sales Consultant, took the time to get to know me and what my options and flexibility were. Then, on their own (yes, on their own) they did some research and actually presented options that brought my payments down $10 / month! (Did I say on their own?!) The rest of the experience of the dealership (Food/beverages, Internet access, clean etc) were really just icing on the cake. This dealer is over an hour away from my house. By far there are many other dealers I could have gone with but I can guarantee that the next Infiniti I buy will be from this dealer again. I hope this review helps you in your search and good luck. (Oh, by the way, the car- Awesome!!) -Jay More

BEST FIRST CAR EVER!!!! I WILL NEVER GO ANYWHERE ELSE!!!!! im only 22 and have only been working full-time for a year. I had been to previous dealerships and i felt like sha I WILL NEVER GO ANYWHERE ELSE!!!!! im only 22 and have only been working full-time for a year. I had been to previous dealerships and i felt like shark bait! NOT HERE!!! MIke Aulson reallly made me feel comfortable with my purchase. I was so nervous, being that ive never purchased a car before. I could not be more happy with customer service, the patience, and all the help that Mike gave me. I have no complaints! He really worked to make my BEAUTIFUL WHITE g37x a comfortable price for me to buy. absolutely awesome experience for a young first time buyer, i felt so important! Definitely go here! every employee was so nice, informative, and not pushy. HIghly recommend Mike, but everyone was truly awesome. More

Excellent Customer Service & Deal! Mark Hernandez and Mike Aulsen did a phenomenal job getting me into the car I wanted for the price I wanted. Good job all around! Highly recommend. Mark Hernandez and Mike Aulsen did a phenomenal job getting me into the car I wanted for the price I wanted. Good job all around! Highly recommend. More

Excellent service Everyone I dealt with at Ray Catena Infiniti of Bridgewater was extremely friendly, courteous, and helpful. They answered all my questions with patien Everyone I dealt with at Ray Catena Infiniti of Bridgewater was extremely friendly, courteous, and helpful. They answered all my questions with patience and I'd refer anyone looking for a car to visit this dealership. More