Ray Catena INFINITI of Bridgewater

I would highly recommend them. They are very accommodating, polite and concerning. I am on my 3rd lease and go there for all my service needs. I usually deal with Guido Chaves but They are very accommodating, polite and concerning. I am on my 3rd lease and go there for all my service needs. I usually deal with Guido Chaves but all are great! They advise you of any issues prior to fixing anything. More

Excellent Customer Service, Beautiful Car! This was my first experience purchasing a car from a dealership. It was a long process, and I visited many dealerships during my search. What brough This was my first experience purchasing a car from a dealership. It was a long process, and I visited many dealerships during my search. What brought be back to Ray Catena for my purchase was: 1) Excellent Customer Service, and 2) the nicest pre-owned cars that I encountered in my search. Throughout the entire process, which lasted multiple months for me, this was the only dealership that did not try to pressure me into a purchase. This is ultimately why I decided to come back here for my purchase, despite being able to get a lower price elsewhere. Everyone that I dealt with at Ray Catena was friendly and professional, and the experience was pleasant end-to-end. With regard to the salesperson, Dan Lynes was exceptional. His customer service was top notch. Dan was courteous, responsive, patient, and simply a gentleman throughout my buying process. He was very attentive to my complicated situation and was committed to helping me find the vehicle that was the best fit for me. Finally, my pre-owned car feels like a brand new car. The dealership clearly takes pride in the cars that it presents to its customers, which I cannot say about a lot of the dealerships that I visited in my search. Thank you! More

Easy and smooth process I sent an inquiry to the dealership online and received an email from Dan Lynes asking if I needed assistance. Little did I know that this was about t I sent an inquiry to the dealership online and received an email from Dan Lynes asking if I needed assistance. Little did I know that this was about to become one of the easiest experiences I've ever encountered with a salesman. I informed Dan that I had already test driven the QX60 (at a different dealership) and was simply looking for pricing. Dan was not only quick with email replies, answers and information, but never once pressured me for my phone number. I set up a time with Dan on the weekend to go the dealership, meet him, sign papers and pick up the car. Everything was so easy and smooth. There were no games at all in working with Dan. A couple days later Dan checked in with me to see how my drive home went. He was a pleasure to work with from start to finish. It's refreshing to see that there are nice guys in the car salesman world. I would highly recommend him to anyone looking for an Infiniti. Thank you, Dan! More

Simple, Easy, Honest: Exceeded my expectations! ( I decided to give Infiniti one more try, and spur of the moment stopped by the Bridgewater location on a Saturday. I was quite apprehensive, as I h I decided to give Infiniti one more try, and spur of the moment stopped by the Bridgewater location on a Saturday. I was quite apprehensive, as I had been turned off by so many other dealerships in the past 6 months to 1 year. We walked in and met Dan, the salesman! Dan Lynes was amazing ! We loved his no-pressure sales style, He was super informative, knowledgeable, and so kind with our young children during the process ! To top it off, he made the dreaded negotiation part so easy, simple, and just a pure pleasure! Dan was the reason we closed the deal on our new QX60 2020 lease in less than one hour on a Saturday !!!! Please take the time to recognize and acknowledge Dan for his sales style, professionalism, and pure genuine approach! I will highly recommend him and your dealership to friends, family, and colleagues, with pleasure ! We can’t thank Dan enough for making our experience so simple and easy! (Picking up the car was a simple, smooth process as well! ). More

Outstanding service I have been a regular customer for 8 years and the service team have always been exceptionally polite and super professional. They are 5star winning t I have been a regular customer for 8 years and the service team have always been exceptionally polite and super professional. They are 5star winning team More

Everything as promised Marty Scott is a great salesman. He had everything ready and in order for a fast and efficient transaction. Discussed the details over the phone the Marty Scott is a great salesman. He had everything ready and in order for a fast and efficient transaction. Discussed the details over the phone then again in person, all as planned and expected. More

Great Sales experience from a Great Salesperson and Manager Mark Hernandez had paired me up with Tom Horan when I went into the dealership. I am glad he did. The salesman I originally was corresponding with ov Mark Hernandez had paired me up with Tom Horan when I went into the dealership. I am glad he did. The salesman I originally was corresponding with over Email when inquiring about a QX60 had left Ray Catena. Tom Horan is a great asset to Ray Catena INFINITI of Bridgewater. He was an absolute pleasure to deal with. There was Zero pressure to do anything and Tom took his time going over everything with us. Everyone else at the dealership was nice and great to deal with also. I would recommend this dealership and Tom to anyone. We feel we got a Great Deal on an Infiniti QX60 lease. We love our car. More

very easy car buying experience for my 3rd Qx60 I have a very busy job with very little free time. Tom Horan made this car buying experience very easy. I knew what I wanted and explained to Tom I have a very busy job with very little free time. Tom Horan made this car buying experience very easy. I knew what I wanted and explained to Tom that I was super busy and did not have time in my work schedule to discuss things in person. So - we emailed back and forth, talked on the phone, and figured out everything ahead of time. I showed up at the dealership to pick up the car, and Tom had all of the paperwork ready to sign. I was in and out in 20 minutes. Fastest and easiest car buying experience ever. More

Tom Horan Sales I would recommend buying a car from Tom Horan any time. He is honest, and easy to deal with. He provides good follow up. The whole process was a pleas I would recommend buying a car from Tom Horan any time. He is honest, and easy to deal with. He provides good follow up. The whole process was a pleasure. More

Great leasing experience. Worked with Hugh and Mark last year on my wife’s qx60 lease deals. Both men were helpful and efficient. We were able to work out a competitive deal Worked with Hugh and Mark last year on my wife’s qx60 lease deals. Both men were helpful and efficient. We were able to work out a competitive deal and our car ready the same day. Plan on using Hugh again on our next lease soon. More