Ray Catena Jaguar of Edison
Edison, NJ
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Easy and friendly experience James, JT and the whole team at Ray Catena Jaguar were very helpful and professional from my first email inquiry to seeing me drive off the lot. Jame James, JT and the whole team at Ray Catena Jaguar were very helpful and professional from my first email inquiry to seeing me drive off the lot. James and JT made sure that I was very well taken care of, answered all of my questions and made sure that we left with the right car for us. The dealership was extremely welcoming and provided a great buying experience. I would highly recommend them and look forward to dealing with them again in the future. More
Great experience and quick delivery This dealership was the best I have ever dealt with so far! I knew where I wanted to be on my lease and they got me there with out all the back and fo This dealership was the best I have ever dealt with so far! I knew where I wanted to be on my lease and they got me there with out all the back and forth number games. The delivery was quick and didn't spend hours signing paperwork. Everything was ready when I got there and they even gave me a lovely gift. I would highly recommend Ray Catena of Edison. More
Michael Burnside - Best experience ever with a car salesman! My husband and I both lease new vehicles every 3 years so we are very familiar with the car buying process. I have always dreaded shopping for new car My husband and I both lease new vehicles every 3 years so we are very familiar with the car buying process. I have always dreaded shopping for new cars because of my past experiences but Michael Burnside has changed my whole perception on car buying. Not only did he take the time to listen to what our needs were when looking for our next car but also explained in detail what he thought would best suit our family. When we first walked into the showroom we had low expectations on getting a Jaguar at our price point but after Michael worked out some numbers we walked out with our dream car. We absolutely love our new Jaguar XE 35T! We will never buy another car again without going to see Michael Burnside at Ray Catena first. More
James Mull Goes Above & Beyond! I received my first communication from James about 5 minutes after I had made my online inquiry and was immediately impressed by his responsiveness. I I received my first communication from James about 5 minutes after I had made my online inquiry and was immediately impressed by his responsiveness. I was searching for a very specific color combination in an XE, which proved to be a bit of a challenge. James worked tirelessly to find me exactly the car I wanted, which at that point was being built in the U.K. James further impressed me by grabbing the car while it was still in production and kept up updated as the car was built, in transit and once it arrived in the port. I would receive text updates even on his days off! James also facilitated the grounding of my non-Jaguar lease, which was a huge help. James gave me the easy, stress free car buying experience I've always wanted to have. I would recommend James to anyone thinking of purchasing a Jaguar. He's a great guy and a true professional! More
Great Experience working with James Mull James made the leasing experience for my new F-Pace painless. I live in NYC which is 40 minutes away from the showroom in Edison NJ, so we communicate James made the leasing experience for my new F-Pace painless. I live in NYC which is 40 minutes away from the showroom in Edison NJ, so we communicated mainly through text and telephone which works great for me. James was very knowledgeable about the F-Pace, patiently walked me through all the options and answered all of my questions. Since this was a pre-order, he helped configure the vehicle to my specification and kept me up to date with the progress of the build. Once the F-Pace was built, James worked with my busy schedule on the delivery date. On the delivery day, while all the paperwork was being processed James had another gentleman Gus, walk me thoroughly through all of the systems and features. Without the 45 minutes he spent with me it would have taken me a few days on my own to figure out. I couldn’t ask for better experience. Thanks to James and the rest if the team at Ray Catena Jaguar William P More
Customer Friendly Great experience buying an XE. Jim was very friendly and knowledgeable, process was pain free! Was able to see multiple options and choose the car t Great experience buying an XE. Jim was very friendly and knowledgeable, process was pain free! Was able to see multiple options and choose the car that was right for me. More
Fantastic experience. The people at Ray Catena were just excellent from the beginning to the end of the process. Jim Mull was the person I dealt with primarily. He showed The people at Ray Catena were just excellent from the beginning to the end of the process. Jim Mull was the person I dealt with primarily. He showed me my car options and educated me pretty thoroughly in the features and capabilities of each vehicle. That included the test drive process, too. There was no pressure from Jim to get on with it. Once we honed in on a choice, Jim worked to make the sale happen including advocating for me with his management on the price I was willing to pay. It was a very easy negotiation. Once we agreed on the car and the price, Jim took the lead to take care of my registration, worked with my insurance carrier to transfer plates from an existing car, tracked my wire transfer to pay for the car, and set up the delivery on the date and time I wanted. I called his cell on what turned out to be his day off with a couple of requests. He took care of them right away,even though he was off. Once the car was delivered, Jim followed up to make sure everything was working the way I expected. I could not have asked to deal with a more knowledgeable and profession individual. To be fair to the rest of the Ray Catena team, they were all terrific That goes for everyone from the dealership manager to the fellow who detailed the car to the gentleman who showed me how to use all the features. It was a great team effort and I appreciated all of it. I have been a Ray Catena Jaguar customer for almost 20 years now and will continue for a long time to come. More
Custom F-Pace I ordered a F-pace with all the options I wanted, along with a few customizations. Nate made sure they were done exactly as I wished. Great experience I ordered a F-pace with all the options I wanted, along with a few customizations. Nate made sure they were done exactly as I wished. Great experience! More
Very friendly & knowledgeable Was greeted with a smile at the front desk and then led through the sales process by Nate with a slow and methodical approach. Nate asked me what I wa Was greeted with a smile at the front desk and then led through the sales process by Nate with a slow and methodical approach. Nate asked me what I wanted out of the car from a performance and practical perspective instead of pushing me towards something I didn't want or need. In the end I chose the vehicle I wanted that also fit my budget. Overall a fun and pleasurable experience that I would recommend. More
Excellent service at every level Frank is the most professional and well versed representative at RC that any client could wish for. He is articulate and delivers exactly what is r Frank is the most professional and well versed representative at RC that any client could wish for. He is articulate and delivers exactly what is requested from him. Sincerely Andrew Iacovou More







