Ray Catena Jaguar of Edison

Totally stress-free car buying I have just purchased the new 2017 XE in beautiful British Racing Green! This was my first luxury car purchase and Jaguar was always my dream car. I I have just purchased the new 2017 XE in beautiful British Racing Green! This was my first luxury car purchase and Jaguar was always my dream car. I am by nature a tense person, especially when making a large purchase. James Mull got coffee for my wife and I while he walked us through every single step of the way, from choosing the model, options, the math on whether it was better to buy or lease, all in a relaxed, pleasant, and patient manner. He happily tolerated our test drives, one of which I purposely got myself lost in order to test the car's navigation system! (It passed). I believe that I can sum-up my feelings toward James in this way: he made the entire process stress-free. I now call Jim a friend. I would also like to say a few words about Sales Manager Craig Sirota. He, together with Jim, worked to get me the best deal on both my new car and my trade-in. He too is a very pleasant man and runs a class act. I highly recommend them both. Try the coffee. More

Great experience with the team there. I was very pleased with the experience. I had to order my car. Paul, my rep, was very communicative along the way keeping me informed of the build and I was very pleased with the experience. I had to order my car. Paul, my rep, was very communicative along the way keeping me informed of the build and was accurate when it was to arrive. More

Nice place to buy a car Dealership is comfortable and spacious. Staff is friendly and welcoming. I was pretty impressed by level of attention to details. Alan Banjany fixed p Dealership is comfortable and spacious. Staff is friendly and welcoming. I was pretty impressed by level of attention to details. Alan Banjany fixed problems with my order, was always in touch while I was waiting delivery of the vehicle from factory, spent a lot of time making sure car and docs are prepared as they should be. On top of that was always helpful, polite and did his best to make me happy customer. More

My best experience ever!!! I have been to several dealers in the past. This my first time buying a Jaguar and dealing with a Ray Catena dealership. I was told by a friend that h I have been to several dealers in the past. This my first time buying a Jaguar and dealing with a Ray Catena dealership. I was told by a friend that had purchase a Jaguar F-Pace to speak to Alan Burnside. He had mentioned to me about his wonderful experience with Alan. So I figured let me give him a shot, I really didn't know what to expect. In my past experiences dealing with other salesman from start to finish it was all pressure which made me feel that all salesman's where the same, until I met Alan from the moment that we sat he made me feel comfortable. Everything was so well explained.." Finally no pressure!". I will definitely recommend this dealership and Alan. Thank you for your great service... More

Great experience! I was told by a close friend that Alan was the guy to see, and he did not disappoint. The buying experience was super smooth, so much so that I didn't I was told by a close friend that Alan was the guy to see, and he did not disappoint. The buying experience was super smooth, so much so that I didn't feel the need to shop around. I came all the way from long island to meet Alan and make it happen and it was worth the drive. Driving back in my new Range Rover wasn't so bad either! Thanks Alan! More

An Incredibly Professional Experience From start to finish Ray Catena Jaguar does it better than anyone. Alan Burnside took care of my every need, including finding the best deal availabl From start to finish Ray Catena Jaguar does it better than anyone. Alan Burnside took care of my every need, including finding the best deal available and making the entire experience painless. In general, consumers today face apathetic sales reps, poor customer service and virtually no follow up. This dealership should teach the class on how to satisfy and exceed customer expectations. they set the standards and to date, I have not found another company that rises to their level. Well done! More

Knocked it out of the Park! Alan started out as "Super Jaguar Man" and went onto to be "Super Super Super Jaguar Man"! It was the best experience you could have! Alan started out as "Super Jaguar Man" and went onto to be "Super Super Super Jaguar Man"! It was the best experience you could have! More

Keeping Pace with SUVs CRM or Client Relationship Management is what I deal with day in and day out in my profession and I can say that Ray Catena Jaguar is very CRM oriente CRM or Client Relationship Management is what I deal with day in and day out in my profession and I can say that Ray Catena Jaguar is very CRM oriented. I started my search slowly via the official Jaguar website and eventually placed a call to RC Jaguar and was fortunate enough to be put in touch with Jim Hull. He listened to my requirements and over time [ no pressure] arranged a test drive. Jim then did the research to find options for me and I then followed up with another visit where I was able to discuss the available inventory and figure out the best deal. Once I made my decision [again no pressure] he insured my vehicle of choice was isolated from the available inventory until I could come in for the actual purchase. Jim facilitated the initial paper work via the internet and or phone so that my next visit to the dealership was simply to finalize the paper work and take delivery. Again no pressure and no surprises; sorry I take that back there was one surprise and it was a pleasant one ; that was the quick turnaround for delivery of my new Jaguar. I arrived at RC Jaguar at 615pm and rolled out of RC Jaguar at 845pm a very happy Jaguar owner. More

Great experience Excellent service ,and a great car buying experience with no pressure sales ! Showed up at 12 pm at the dealership and picked thru inventory, then dro Excellent service ,and a great car buying experience with no pressure sales ! Showed up at 12 pm at the dealership and picked thru inventory, then drove home in my f-pace by 4pm same day very easy . More

I'm more than Satisfied!Im Estatic! My Baby decided to buy me a car. We were introduced to Gus Dimitropoulis.He made our purchase of buying a Jag! A delight! He was extremely profession My Baby decided to buy me a car. We were introduced to Gus Dimitropoulis.He made our purchase of buying a Jag! A delight! He was extremely professional and willing to satisfy our needs. We felt comfortable and not pressured, like most salesmen! We love his style and would recommend him to our friends and family! We Thank You Gus! Kim and Rock More