
Ray Catena Land Rover
Edison, NJ
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Quick and Painless I dealt with Ralph Gallina and this was hands down the least painful car experience I have ever had in my life. For this particular car I had went to I dealt with Ralph Gallina and this was hands down the least painful car experience I have ever had in my life. For this particular car I had went to 2 other dealerships before this where the 1st one would take hours or even days to get back to me each time (as I type this it has been 4 days that I am waiting to see if a certain car is in stock; so that dealership is taking so long that I am already in the car). Place number 2 went through the whole game of going back to the office and back to the desk a number of times flashing papers in front of me, keeping me there for over 2 hours telling me why they can not help me because of this, that and the other thing. Ralph was the exact opposite; no nonsense and no games. He cared enough to actually do some work and find me something that would suit me instead of pushing me in all sorts of directions. Being that I am only 31 years old I foresee myself doing a lot more business with Ralph. More
Choices I wanted to take a moment to bring to your attention my recent purchase experience. Tuesday I concluded the purchase of my LandRover LR2. This is th I wanted to take a moment to bring to your attention my recent purchase experience. Tuesday I concluded the purchase of my LandRover LR2. This is the second vehicle purchased from this dealership, the first was my wife's XF 1 year ago. I am sure you are keenly aware of the competition amongst dealers on new car purchases. But, you need to know the reason I decided to make my purchase from this dealership. And that reason is Gus Dimitropoulos. He is the reason we came back. First of all what a gentleman. He treats a customer with respect and works with you to address your needs. They say a good product will itself; and that is true. I could have chosen to make my purchase of this vehicle from other dealerships, one 15 minutes from my home. Instead I chose to drive 1 hour to see Gus with whom I have the relationship, confidence and trust. More
Ray Catena used good judgement I brought in my 4 wk old Land Rover, the plate covering the tow hook on the back bumper fell off...and they charged me to replace it; because and I qu I brought in my 4 wk old Land Rover, the plate covering the tow hook on the back bumper fell off...and they charged me to replace it; because and I quote; "you don't have the part that fell off so how do we know you didn't cause it to fall off and we have nothing to send back to Land Rover" ? I explained my position that this should be covered by warranty, since there was clearly no damage to the bumper so it must have either been installed incorrectly at the factory or loosened in transit. They stood firm, so I paid and left. I received a call a couple hours later and they credited my account. There is justice in the world, even if it took a little while. I More
Nick Giarletta at Ray Catena Land Rover We recently bought a '14 Range Rover Sport from Ray Catena Land Rover, and Nick was our salesman. We are first time customers with Catena, but have o We recently bought a '14 Range Rover Sport from Ray Catena Land Rover, and Nick was our salesman. We are first time customers with Catena, but have owned Range Rovers and Land Rovers in the past. We are so grateful Nick was selected to be our salesman for this new purchase. He was outstanding throughout the entire process, from our initial visit through ordering our car and delivery and followup. He took very good care of us, kept us apprised of the progress of the order and was proactive, efficient and service-oriented the whole way. If Nick is a typical example of Catena's people, I'm certain we will be their customers for a long time. We recommend Nick and Ray Catena Land Rover without hesitation. More
New car bought Awesome service and knowledgable sales staff Ralph was a gentleman and knew every aspect of his vehicles. A true pleasurable experience. I will retu Awesome service and knowledgable sales staff Ralph was a gentleman and knew every aspect of his vehicles. A true pleasurable experience. I will return when I need another vehicle. More
salesman Ralph is very nice and helpful, the price is unbelievable he help you make anything so easy having a new car without any headache and he really have a Ralph is very nice and helpful, the price is unbelievable he help you make anything so easy having a new car without any headache and he really have a perfect service More
This was by far my most enjoyable car buying experiencing.. It was quick and painless without any aggravation what so ever. I reached out to Landrover by email and was contacted back by Alan R experiencing.. It was quick and painless without any aggravation what so ever. I reached out to Landrover by email and was contacted back by Alan Roth. He was very helpful and answered my many many emails without hesitation. AFter a day or two of telling him exactly what I was looking for and how much I wanted to spend the deal was done and I just needed to go in and sign the papers, thats when I met Ed. He was great. Explained everything to me and in less than an hour I was driving away in my new Range Rover Evoque. They are without a doubt the best dealership I have ever dealt with.. Normally I dread having to go lease a new vehicle but this was a pleasure and I will definitely be seeing them again in 3 years for my next truck. More
I would highly recommend Land Rover Edison for those interested in getting into a new Land Rover. My experience with my salesman Tom was outstanding taking me from the beginning of my car buying experie interested in getting into a new Land Rover. My experience with my salesman Tom was outstanding taking me from the beginning of my car buying experience all the way to the delivery of the car including doing the paperwork! From the moment I inquired on their website, I was treated as professional as one would want. Regards, Peter Smith More
I am not one to waste time or want my time wasted. I called in gave all details for my car and the values were not satisfactory. Allen persuades me that it would make a big difference to come in. Besid called in gave all details for my car and the values were not satisfactory. Allen persuades me that it would make a big difference to come in. Besides waiting I was pawned off to a talking head of sales man and not even a penny of difference, the sad thing is that even he said he does not know why I came. This is the third time they lost my business. One for a porsche second a mercedes and third a land rover. I reccomend any other dealer. For mercedes go down the street for a good deal. For porsche Paul miller. More
Tom thank you for the service you provided me. I have been to one other dealer and the service you provided was superior. Thank You been to one other dealer and the service you provided was superior. Thank You Frank Sedita . More