Ray Catena Lexus of Freehold

Fantastic! I went in to purchase a certificated pre-owned RX 350 and left with a brand new RX 350. I had no idea that could have been possible. I went to another I went in to purchase a certificated pre-owned RX 350 and left with a brand new RX 350. I had no idea that could have been possible. I went to another Lexus dealer prior and he never even mentioned it. Eddie knew the numbers and offered it to me. I first said no because I thought he was trying to take advantage of me. But when I agreed, the numbers were better than I thought! I drove out with it the same day. Eddie was the best salesman I have ever come across. He was polite and you felt he had my best interest at heart. Knowing the highway I drive, he expressed concern for me with the new safety features the 2017 had. Now I am driving a new Lexus and I owe it all to Eddie, Gene and Joel (the managers). They were also very helpful and sincere. Thank you and now I will be your customer for life! More

Ex excellent customer service in sales department We had another excellent experience at ray catena Lexus. Our sales rep, Bernie Tremblay was courteous, helpful, honest, and not the typical hard sell We had another excellent experience at ray catena Lexus. Our sales rep, Bernie Tremblay was courteous, helpful, honest, and not the typical hard sell type salesman. We we're also very happy with the demeanor and reasonable manner in dealing with the sales manager, Doug. More

SERVICE Eric is professional, knowledgeable always has upbeat attitude. One of the contributing factors in Eric's excellence is that he actually owns a Lexus Eric is professional, knowledgeable always has upbeat attitude. One of the contributing factors in Eric's excellence is that he actually owns a Lexus and can answer questions without having to get back to you. Most of an individuals time at the dealership is spent after the sale is in the service department, so it goes a long way when you have a quality person such as Eric. More

Great Experience Great experience with Sherry. Will come back again to make additional purchases. I was very happy with the overall process. Will recommend this dealer Great experience with Sherry. Will come back again to make additional purchases. I was very happy with the overall process. Will recommend this dealership to all my friends. More

Great experience We met John Mezzino a couple of years ago when we were at the dealership. He knew what we were looking for and kept in touch with us. He helped us fin We met John Mezzino a couple of years ago when we were at the dealership. He knew what we were looking for and kept in touch with us. He helped us find the car we wanted, was very knowledgeable and patient throughout the transaction. He doesn't apply any pressure and tries to understand your needs. Highly recommend working with him! More

Parts and Service I love this place! My salesman. Bernard Tremblay, was so helpful, honest and fair when I leased my Lexus IS 300 two weeks ago. Two days later, I scrap I love this place! My salesman. Bernard Tremblay, was so helpful, honest and fair when I leased my Lexus IS 300 two weeks ago. Two days later, I scraped it backing out of my garage. I was so upset! Bernard and the service manager, Richard Venetia, along with his team, worked hard to buff out the scrapes, and I was pleasantly surprised. Thanks to the great teams at Freehold Lexus - I couldn't be more pleased or satisfied! More

Excellent Service Unbelievable service with David Farber. He was very professional and friendly. Knows all the car features and prices. The facilities are clean and ove Unbelievable service with David Farber. He was very professional and friendly. Knows all the car features and prices. The facilities are clean and overall stuff is friendly. Would defenetly recommend. More

Incredible Experience From the moment I stepped into Ray Catena Lexus of Freehold, my experience was superior to any dealership I had been in before. My sales consultant Da From the moment I stepped into Ray Catena Lexus of Freehold, my experience was superior to any dealership I had been in before. My sales consultant David Farber and the sales manager Gene Martorony made my experience leasing my first Lexus nothing short of excellent. I highly recommend both of these experts, as I am now a customer for life! More

Always a nice experience Wasn't expecting to lease a new Lexus for another few months, but after speaking with our sales consultant, Bernard Tremblay, we decided that now was Wasn't expecting to lease a new Lexus for another few months, but after speaking with our sales consultant, Bernard Tremblay, we decided that now was the right time to get another lease. Mr. Tremblay is always professional in his manner and does not put any pressure on you. He knows his customers (we have been working with him for over 10 years) and will go out of his way to help you any way he can. He knows the process inside and out, and follows up throughout the lease term. I would definitely recommend this dealership and of course, our consultant, Bernard Tremblay. More

We came; we saw; we bought. No hassle. Great people I've had 3 previous Lexus', the last one bought here and all three serviced here. We had a more complicated deal this time, trading in 2 and buying 1. I've had 3 previous Lexus', the last one bought here and all three serviced here. We had a more complicated deal this time, trading in 2 and buying 1. All was handled expertly by our sales rep, Bernard Tremblay. The facility is impeccable; the people (all of them) are friendly and helpful and the service is detailed and complete. Most importantly for a car dealership, they have my trust. One never feels pressured or thinks there's a "salesman" looking to make a buck. The dialogue is friendly and the business is conducted fairly. Mr. Tremblay is knowledgeable, helpful and goes out of his way to make the process flow. This dealership is highly recommended. More