
Ray Catena Lexus of Freehold
Freehold, NJ
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1,126 Reviews of Ray Catena Lexus of Freehold
Leasing of 2015 Lexus IS250 We have Been working with Bernard Tremblay since 1997 when my husband purchased his first Lexus. he has been wonderful: walking us thru the procedu We have Been working with Bernard Tremblay since 1997 when my husband purchased his first Lexus. he has been wonderful: walking us thru the procedure for leasing our past two IS250's, explaining everything in detail to us. It is always a good experience and we look forward to many more years with Lexus and Bernard. Rona and Ed Stein More
Best service ever. Paul was really service minded. Made us feel welcome and was well prepared to answer all our questions. We are very happy customers and will absolutel Paul was really service minded. Made us feel welcome and was well prepared to answer all our questions. We are very happy customers and will absolutely recommend this place to everyone we meet. More
Great sales experience The time and patience, my sales person and his manager spent explaining the costs and options, in addition to negotiating a fair price, was very much The time and patience, my sales person and his manager spent explaining the costs and options, in addition to negotiating a fair price, was very much appreciated. I have purchased cars from many dealers over my life, this is a very rare occurrence in the industry, Mr. Tremblay has earned my business twice over the last 3 years, and I feel confident it will not be the last. More
Great experience 4th time return customer. Paul V was great and very pleasant and friendly. All my questions were addressed in a professional and timely manner. A pl 4th time return customer. Paul V was great and very pleasant and friendly. All my questions were addressed in a professional and timely manner. A pleasure to work with! More
See below I really loved my experience. Mick was attentive towards my needs of a vehicle whether to lease or buy and all of my concerns were met. He was knowle I really loved my experience. Mick was attentive towards my needs of a vehicle whether to lease or buy and all of my concerns were met. He was knowledgeable, honest and charming. Thank you. I hope it continues!! More
Best Salesman Ever! I purchased and Audi Q5 approximately 2months before I went into Ray Catena (under the guise of my husband who felt the Q5 was "too small") to look at I purchased and Audi Q5 approximately 2months before I went into Ray Catena (under the guise of my husband who felt the Q5 was "too small") to look at a Lexus Rx. Now prior to stepping foot into Ray Catena I would have never thought I would want a Lexus. I was totally disinterested. Fast Forward...We meet with a wonderful salesman by the name of Mick upon entering the showroom...he was warm and inviting on a personal level and new his stuff on a professional level. He was not pressuring (which is important to me when making a large purchase) and very patient. Since purchasing the car (that I LOVE might I add) I've had to call back to the dealership for a few things and Mick has always handled my issues personally and has never passé me off to anyone since he made the sell. In the same token, if I've had to deal with anyone else in the office everyone I have encountered has been EQUALLY as nice, pleasant, and knowledgeable about anything at Ray Catena. I used to regularly get my cars serviced at a dealership and recently (prior to this purchase) had stopped because I felt as though they were just trying to get your money but at Ray Catena I do not get that impression...they will try to accommodate you and get your vehicle at its optimal operating capacity so that your happy and money appears to be a secondary condition! More
Excellent Service and Attention By far the best service in all aspects compared to any other dealer I've been to. I can chose to go somewhere else for minor things but I would not b By far the best service in all aspects compared to any other dealer I've been to. I can chose to go somewhere else for minor things but I would not because of the excellent service and attention to detail of my car and personal service as well. More
Wonderful Learning Experience Having little experience with leasing, Bernard Tremblay truly educated us as to the pros and cons of leasing verses buying. He was informative and ev Having little experience with leasing, Bernard Tremblay truly educated us as to the pros and cons of leasing verses buying. He was informative and everything a good sales person should be. When we are ready to purchase in a few months, it will be from Bernard. More
My Awesome Experience Paul Vallejo made purchasing a car feel like a walk in the park. All you had to do is tell him what you wanted and he delivered. He’s the best! He Paul Vallejo made purchasing a car feel like a walk in the park. All you had to do is tell him what you wanted and he delivered. He’s the best! He even made it fun for my kids. More
Go straight to Paul Vallejo THIS WAS MY FIRST LEASE EXPERIENCE (thankfully with Paul) - I got (literally) THE BEST deal in the tri-state are on my Lexus GS, not even the 3rd par THIS WAS MY FIRST LEASE EXPERIENCE (thankfully with Paul) - I got (literally) THE BEST deal in the tri-state are on my Lexus GS, not even the 3rd party dealers (with no overhead) could match the price that Paul came back with after a long battle. He literally fought till the end, most likely making pennies on the deal. He worked with the bank to get my "not excellent" credit approved so that I still had the best rate on the car. I would highly recommend dealing with Paul. He is quick, organized and highly professional. Stayed at work almost 3 hours late and made his co-workers stay late just so that I can make it to the dealership after work and have the car inspected/polished and paperwork all ready go. He also sat with me, carefully explaining every single aspect of the documents I was signing and taking home. Then, he explained every single button in the car. Overall, I had an AMAZING experience. Thank you so much Paul. Hope you make a killing this year. See you in 27 months. More