Ray Catena Lexus of Larchmont

Dealership is very professional The dealership is very professional and my salesman, Noel, was excellent. The best quality I found in my salesman was that he is honest (which is a r The dealership is very professional and my salesman, Noel, was excellent. The best quality I found in my salesman was that he is honest (which is a rarity in car salesmen). I left feeling Noel gave me the best deal he could and that he worked to satisfy my needs. In addition, the technician who went over the new car with me was very helpful and courteous. I would recommend this dealership and Noel to anyone looking for a new Lexus. More

Smooth Transition To A New Lexus The dealership worked very hard to help me find the NX that met all my requirements at an excellent price and arranged for me to take delivery at a ti The dealership worked very hard to help me find the NX that met all my requirements at an excellent price and arranged for me to take delivery at a time that worked with my schedule. When I took delivery, Mitch gave us a thorough introduction to all the new features of the car. Moving from my IS 250 to the NX 200T was seamless. Noel Greenstein and Ralph Michilli worked very hard to make this possible. We have gotten many cars from Ray Catena Lexus. Thanks to all for another positive experience! More

The Best Experience. I have now leased 3 vehicles from Ray Catena Lexus and I have dealt with Anthony Tufo from the very beginning. Anthony is very professional, patient, I have now leased 3 vehicles from Ray Catena Lexus and I have dealt with Anthony Tufo from the very beginning. Anthony is very professional, patient, straight forward, clear, easy to talk to and has always been willing to go the extra mile to make sure I am satisfied. I cannot imagine that there are better sales people than Anthony. He is on the top of the heap in my opinion. Great job Anthony. Thanks. I worked with Bill for the first time today. Bill was awesome in explaining the features of the vehicle. He was very knowledgeable to made sure that all my questions were answered to my satisfaction. Thank you Bill. More

Best Car Leasing Experience in 15 Years of Leasing I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never ha I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never had a Lexus and I always heard good things about Ray Catena Lexus in Larchmont. Well all the reviews are 100% true I received the best service, best price and fastest delivery out of the cars I leased these past 15 years with Ed Bartoli. I purchased the car over the phone, picked it up and the whole transactions including talking to the technology specialist to go over the car was a little over an hour. Jeff Hapoienu, Ed Bartoli and Billy Conroy were all great to work with on this lease. Thank you Jeff, Ed, and Billy I will definitely recommend you to anyone I know is interested in a Lexus. More

Another Awesome Experience Leasing a New Lexus Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I ju Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I just leased today another Lexus for my wife. Ed and the Ray Catena Lexus team of Jeff Hapoienu and Billy Conroy were awesome and thank you for the excellent service. More

Covered all of our concerns We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction. Pleasant and courteous, explaining all that was required in complete detail. More

Awesome Experience I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the deale I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the dealership the next morning. My car was waiting outside for me. I signed the lease, the disclosures, had my plates put on the new car and left the dealership in less than one hour. No hassles, no pressure to buy extras after I signed the lease. I have leased many vehicles in the past and this was the best experience that I have ever had. I highly recommend working with Steve Richman. He is knowledgeable, experienced and cuts right to the chase. No BS and doesn't waste his time or yours!!! More

Do not buy a Lexus anywhere else!!! Excellent service from Start to Finish! They are worth traveling to from anywhere in the tri-state area. They will provide the best PRICING and this Excellent service from Start to Finish! They are worth traveling to from anywhere in the tri-state area. They will provide the best PRICING and this is after shopping around! and certainly the best sales and expertise : Happy Customer!!!! Thank you Ed. More

Great Experience at Ray Catena with Noel Greenstein I leased my first Lexus (2015 GS 350) with Noel. He took the time to find the right car with the options I wanted, and got back to me with a great de I leased my first Lexus (2015 GS 350) with Noel. He took the time to find the right car with the options I wanted, and got back to me with a great deal on a new lease. Noel went out of his way, took my calls day or night and continues to make sure that I am a 100% satisfied customer. More

Poor Customer Service On September 8th, we visited the Lexus dealership in New Rochelle and were very disappointed with the customer service from the sales person assigned On September 8th, we visited the Lexus dealership in New Rochelle and were very disappointed with the customer service from the sales person assigned to us. He showed no interest in trying to assist with answering our questions. We mentioned our experience to the receptionist who apologized but at that point we already felt unwelcomed and left with the impression that since we were minorities that our business was not valued. My daughter recommended the Lexus dealership in Westport CT, which is where we purchased our vehicle that same day. We could not have been happier with the excellent customer service. The sales person and staff stayed after 10.00 pm to ensure that we received our vehicle the same day. We will recommend them in a heart beat and are very pleased with our SUV -thanks again to Lexus in Westport, CT. More