
Ray Catena Lexus of Larchmont
Larchmont, NY
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Never again, rude atitude. This review is for Steven Richman. We bought a brand new LX570 2016 from this salesman. He was ok until we made a deposit and closed the deal but afte This review is for Steven Richman. We bought a brand new LX570 2016 from this salesman. He was ok until we made a deposit and closed the deal but after that he just turned his real face and we did not enjoy the whole process. He knew nothing about this car, he refused to offer any additional help, service or information. It was like he wants us to leave and he is rushing for something. It is not what you expect when you pay 98k for a car. NEVER AGAIN Mr. Steven Richman More
Lexus Ed Bartoli made the leasing process of my new Lexus very simple and get me a great deal. I will recommend him and Ray Catena when considering purchas Ed Bartoli made the leasing process of my new Lexus very simple and get me a great deal. I will recommend him and Ray Catena when considering purchasing/leasing a Lexus. In addition, Nancy Sardos was instrumental in keeping me informed on the status of the vehicle I was interested in purchasing. More
Very satisfied customer Mr. Steve Richman is a straight shooter, I appreciate his abundance of knowledge which allowed for a smooth purchase experience. It was very easy fo Mr. Steve Richman is a straight shooter, I appreciate his abundance of knowledge which allowed for a smooth purchase experience. It was very easy for me to make a realistic decision, for the vehicle I purchased. More
Dealership is very professional The dealership is very professional and my salesman, Noel, was excellent. The best quality I found in my salesman was that he is honest (which is a r The dealership is very professional and my salesman, Noel, was excellent. The best quality I found in my salesman was that he is honest (which is a rarity in car salesmen). I left feeling Noel gave me the best deal he could and that he worked to satisfy my needs. In addition, the technician who went over the new car with me was very helpful and courteous. I would recommend this dealership and Noel to anyone looking for a new Lexus. More
Smooth Transition To A New Lexus The dealership worked very hard to help me find the NX that met all my requirements at an excellent price and arranged for me to take delivery at a ti The dealership worked very hard to help me find the NX that met all my requirements at an excellent price and arranged for me to take delivery at a time that worked with my schedule. When I took delivery, Mitch gave us a thorough introduction to all the new features of the car. Moving from my IS 250 to the NX 200T was seamless. Noel Greenstein and Ralph Michilli worked very hard to make this possible. We have gotten many cars from Ray Catena Lexus. Thanks to all for another positive experience! More
The Best Experience. I have now leased 3 vehicles from Ray Catena Lexus and I have dealt with Anthony Tufo from the very beginning. Anthony is very professional, patient, I have now leased 3 vehicles from Ray Catena Lexus and I have dealt with Anthony Tufo from the very beginning. Anthony is very professional, patient, straight forward, clear, easy to talk to and has always been willing to go the extra mile to make sure I am satisfied. I cannot imagine that there are better sales people than Anthony. He is on the top of the heap in my opinion. Great job Anthony. Thanks. I worked with Bill for the first time today. Bill was awesome in explaining the features of the vehicle. He was very knowledgeable to made sure that all my questions were answered to my satisfaction. Thank you Bill. More
Best Car Leasing Experience in 15 Years of Leasing I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never ha I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never had a Lexus and I always heard good things about Ray Catena Lexus in Larchmont. Well all the reviews are 100% true I received the best service, best price and fastest delivery out of the cars I leased these past 15 years with Ed Bartoli. I purchased the car over the phone, picked it up and the whole transactions including talking to the technology specialist to go over the car was a little over an hour. Jeff Hapoienu, Ed Bartoli and Billy Conroy were all great to work with on this lease. Thank you Jeff, Ed, and Billy I will definitely recommend you to anyone I know is interested in a Lexus. More
Another Awesome Experience Leasing a New Lexus Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I ju Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I just leased today another Lexus for my wife. Ed and the Ray Catena Lexus team of Jeff Hapoienu and Billy Conroy were awesome and thank you for the excellent service. More
Covered all of our concerns We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction. Pleasant and courteous, explaining all that was required in complete detail. More
Awesome Experience I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the deale I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the dealership the next morning. My car was waiting outside for me. I signed the lease, the disclosures, had my plates put on the new car and left the dealership in less than one hour. No hassles, no pressure to buy extras after I signed the lease. I have leased many vehicles in the past and this was the best experience that I have ever had. I highly recommend working with Steve Richman. He is knowledgeable, experienced and cuts right to the chase. No BS and doesn't waste his time or yours!!! More