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Ray Catena Lexus of Larchmont

Larchmont, NY

4.4
413 Reviews

1435 Boston Post Rd

Larchmont, NY

10538

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Showing 413 reviews

December 04, 2015

Never again, rude atitude. This review is for Steven Richman. We bought a brand new LX570 2016 from this salesman. He was ok until we made a deposit and closed the deal but afte More

by AdeelGondal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Richman
Dec 04, 2015 -

Ray Catena Lexus of Larchmont responded

Dear Sir/Madam, Thank you for your response. In addition, we are sorry that you feel this way. However, we must respectfully disagree with your interpretation as to what transpired at our dealership regarding your experience here. You originally came from another dealership in which you stated you were misled and mistreated. After a long discussion with one of our sales managers, he showed you how the other Lexus dealership took advantage of you financially. Mr. Richman was nothing but courteous throughout the transaction and even went above and beyond, by presenting with you several gifts from our parts dept. We treat each and every customer as if they were a guest in our home. And we most certainly provided that same experience to you. Respectfully, Management Team Ray Catena Lexus

December 02, 2015

Lexus Ed Bartoli made the leasing process of my new Lexus very simple and get me a great deal. I will recommend him and Ray Catena when considering purchas More

by Car2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Sardos, Ed Bartoli
November 26, 2015

Very satisfied customer Mr. Steve Richman is a straight shooter, I appreciate his abundance of knowledge which allowed for a smooth purchase experience. It was very easy fo More

by dbmz89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman
November 23, 2015

Dealership is very professional The dealership is very professional and my salesman, Noel, was excellent. The best quality I found in my salesman was that he is honest (which is a r More

by Saratoga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel Greenstein
November 22, 2015

Smooth Transition To A New Lexus The dealership worked very hard to help me find the NX that met all my requirements at an excellent price and arranged for me to take delivery at a ti More

by nxgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Michilli, Noel Greenstein
November 09, 2015

The Best Experience. I have now leased 3 vehicles from Ray Catena Lexus and I have dealt with Anthony Tufo from the very beginning. Anthony is very professional, patient, More

by welcos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Tufo, Bill Conroy
November 03, 2015

Best Car Leasing Experience in 15 Years of Leasing I was recommended by a good friend to call Ed Bartoli because I was interested in leasing a new Lexus. I have been leasing for 15 years and I never ha More

by jwnyrealtor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hapoienu, Bill Conroy, Ed Bartoli
November 03, 2015

Another Awesome Experience Leasing a New Lexus Last month I leased a 2015 Lexus RX 350 for myself with Ed Bartoli who was awesome and because of the level of service and excellent advice of Ed I ju More

by jwnyrealtor1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hapoienu, Bill Conroy, Ed Bartoli
October 29, 2015

Covered all of our concerns We had a major issue with a check engine light and other issues with our vehicle which has over 145,000 miles. Repaired completely to our satisfaction More

by pillows
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gasper Merturi, Gary Kanzler
October 28, 2015

Awesome Experience I called Steve Richman at Ray Catena Lexus to work out a deal over the phone once I had selected the car that I wanted to lease. I drove to the deale More

by bethc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Richman
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