Ray Catena Lexus of Larchmont

Ed Bartoli-THANK YOU!! LOOK NO FURTHER THEN HERE!! I recently leased a 2015 Lexus IS 350 FSport. I can not say enough about our salesman, Ed Bartoli! From start to finish he was nothing short of perfec I recently leased a 2015 Lexus IS 350 FSport. I can not say enough about our salesman, Ed Bartoli! From start to finish he was nothing short of perfect. This was by far the easiest lease I have ever done. He is very outgoing and friendly and never once pressured me into anything. He is not one of those uptight salesman that sometimes can come across like all they care about is their own pockets rather then the customers. Whatever question I had, (small or big, or sometimes even silly lol) he answered and was very easy to reach at all times whether by phone or email. Ed was just as great after the deal was signed as he was before the deal was signed. He is the best!! If you want a care free experience, you must deal with Ed Bartoli at Ray Catena Lexus of Larchmont. I visited Lexus of Mount Kisco and the only thing I can say is AVOID that dealer and wherever you may be, make the trip to Larchmont, you wont be disappointed! In addition to Ed, every person that we came across that worked there was very friendly. The day of delivery, was more then I could ever imagine. It was again , perfect! Any member of the Ray Catena Lexus dealer were very quick to offer congratulations when they seen me taking delivery of my new car! The technician that also went over my car and all the details with me, Angel, is another gem of the dealer! Very knowledgeable and never rushed me in any way. By the time he was done, there was not one question that I had regarding my new car. I could go on and on about my great experience because there truly isn't enough words to describe how happy I am. Do yourself a favor and deal with Ed Bartoli !! You will not be sorry! Thank you Ed & Lexus of Larchmont!! More

Mike and Jeff Bought Our Respect Back - Thank you !!!!! We received our pull ahead waiver in the mail for our ES from Lexus waiving 3 payments , We had leased an ES and Rx almost 2 years ago from Prestige ( We received our pull ahead waiver in the mail for our ES from Lexus waiving 3 payments , We had leased an ES and Rx almost 2 years ago from Prestige ( it was our 5th lease) , the waiver had us coming is August. We were contacted to come in earlier and they would make a great deal. Having trust in Prestige we called and spoke to a very nice salesperson who gave us their best deal, We asked if they cold do better and when speaking to his manager they were close but come in person, worst case would be a promise to the numbers we were given .When we arrived, the color we asked for was not there so we had to go up... absolutely not...we said we expected them to work and go down not up . After an hour the manager Amilio came out and could not be more disrespectful to not only us but his salesperson. He talked down to us, belittled us, and said take it or you will not se this deal again. We said we would call in the morning and they would probably lose us because of how he treated us and lied as well. We were shocked at our treatment.I wrote in to Ray Catena and Mike contacted me this next morning telling me that he and his manager Jeff were so sorry we were treated like this and realize we were disappointed. They told us to come down as it will be worth it. They will not wste our time and do what is promised. When we arrived ,each and every person was kind, courteous and honest. Mike Liberti spent time making sure we were completely satisfied and got exactly what we wanted .. something the other dealer ( one we used 5x) said was in a dream world) ...I do not want to waste more time telling you what went wrong at Prestige as there is a very long list but rather tell you that everything went right at Ray Cstena of Larchmont. If you are in the market stop in and see them ask for Mike Liberti , he and his staff will treat you as family!! - Mike and Jayne Prechtel More

Signed , sealed and delivered Steve Richman met with me when I needed to. He professionally showed me my choices.; explained my financing options; evaluated my trade in and put to Steve Richman met with me when I needed to. He professionally showed me my choices.; explained my financing options; evaluated my trade in and put together my lease needs and delivered the car on the same day. Brian my auto tech took me through all the paces of the car in a way that I found extraordinary. He even offered that I call him should I need any further information. Ralph Michilli has put together a first class team here. More

excellent soluion to a problem Dealer helped me out of a lease where I was over my miles in less than half the lease time. Very creative solution which saved me money. Dealer helped me out of a lease where I was over my miles in less than half the lease time. Very creative solution which saved me money. More

A True Luxury Experience The staff at Ray Catena really know how to make their customers feel like royalty. I was greeted with warm smiles by several people upon entering, and The staff at Ray Catena really know how to make their customers feel like royalty. I was greeted with warm smiles by several people upon entering, and my salesman, Ed is amazing. Ed is knowledgeable about the product he sells, (which was NOT the case when I visited another Lexus dealership), he is friendly, and genuine (no shady vibes from this guy). On top of all that, I got the best deal financially from the 3 dealerships I had visited prior to this experience. All Lexus dealerships are not created equal, Ray Catena is definitely the leader of the pack! More

Excellent car buying experience Osama Jacob has redefined the car buying experience. Accommodating, professional, fair, no pressure approach. Customer always comes first. Pleasure Osama Jacob has redefined the car buying experience. Accommodating, professional, fair, no pressure approach. Customer always comes first. Pleasure to do business with. Thank you! More

Excellent Ray Catena Lexus is a quality dealership. Our salesman, Noel Greenstein, was the consummate professional. He answered all of our question. and made th Ray Catena Lexus is a quality dealership. Our salesman, Noel Greenstein, was the consummate professional. He answered all of our question. and made the process easy! I would recommend the dealership, and especially Noel, to anyone looking to buy or lease a Lexus! More

Great experience We had a great experience with Ed and Ralph at Ray Catena. They are true professionals. The process was smooth from start to finish. We had no comp We had a great experience with Ed and Ralph at Ray Catena. They are true professionals. The process was smooth from start to finish. We had no complaints. More

I had a great experience working with Steve Richman. I recently leased a 2015 Lexus RX 350. Steve made the process painless and was very quick in getting back to me with the info I requested. We pretty m I recently leased a 2015 Lexus RX 350. Steve made the process painless and was very quick in getting back to me with the info I requested. We pretty much made this deal over the phone. Vehicle was ready on time. The professionalism and attention to detail was 5 stars. More

top of the line a#1 perfectly satisfied with salesman steve richman on all aspects. extremely comfortable to deal with very informative and thorough. follow up calls alwa perfectly satisfied with salesman steve richman on all aspects. extremely comfortable to deal with very informative and thorough. follow up calls always answered promptly and questions answered More