Ray Catena Lexus of Larchmont

wonderful new Lexus Steve Richman was an excellent sales person. He convinced us to lease a new Lexus instead of a Mercedes. He assisted us with returning our old lease a Steve Richman was an excellent sales person. He convinced us to lease a new Lexus instead of a Mercedes. He assisted us with returning our old lease and provided attentive customer service. Will definitely recommend More

The best experience ever! This was the easiest and most pleasant experience leasing a new car I have ever had. Excellent pricing, knowledgeable staff and good communication an This was the easiest and most pleasant experience leasing a new car I have ever had. Excellent pricing, knowledgeable staff and good communication and follow through. The customer service was exceptional. Make Liberti was wonderful and Joe Napolitano was very helpful as well! More

I backed out of the lease Met with Steve Richman to look at the Lexus IS 250. After some negotiation he gave me a reasonable lease quote and I left a deposit for the vehicle. Met with Steve Richman to look at the Lexus IS 250. After some negotiation he gave me a reasonable lease quote and I left a deposit for the vehicle. On the day I was returning my previous lease (Mercedes C300) the Mercedes dealership gave me a much better deal on the new Mercedes C-Class and I decided to go with that car because I preferred it. Steve was initially upset with me (understandably so) and said I would not get my deposit refunded. I called Ralph, the general manager, and he immediately agreed to refund my deposit. It's the mark of a truly professional operation that they treat you well even when you don't buy a vehicle from them. It shows they are aware of the importance of their reputation and that they are in it for the long-term. More

Professional and Most Pleasant Salesperson My husband and I were looking to lease a new suv and only had to go to one place! Amazing. First stop Lexus!! Our salesperson was incredibly professio My husband and I were looking to lease a new suv and only had to go to one place! Amazing. First stop Lexus!! Our salesperson was incredibly professional, pleasant and honest which made the sale! We feel we made the right decision coming to Lexus. We have already spread the news and are referring people to this salesperson and dealership. Thanks!!! Julie :) More

A great Trade in Experience I traded my SUV for a 2015 model and the customer service was exemplary. Everyone was so pleasant. It was such a cold day and they offered refreshment I traded my SUV for a 2015 model and the customer service was exemplary. Everyone was so pleasant. It was such a cold day and they offered refreshments and made me feel comfortable. This is the fourth vehicle I have purchased from Ray Catena Lexus and 3 are still on the road. I have given one to my son and the other to my daughter. From the showroom to the maintenance department this is my dealership of choice. Special thank you to Mike Liberti my salesperson. He was the best. Also Joe Napolitano showed me how to set things up. Such a nice crew of people. More

A most enjoyable experience. This was a first experience with a Lexus dealership. It was excellent. Our sales professional was just that -- professional. He was friendly, knowl This was a first experience with a Lexus dealership. It was excellent. Our sales professional was just that -- professional. He was friendly, knowledgeable and demonstrated his expertise. My wife and I both agreed that he was outstanding. He came well recommended by several people in our community who would repeat their purchase thru him for their next car. We have yet to experience the service personnel, but the service area is immaculate. Hopefully, we will only have routine maintenance, the service area will pick-up our car and leave us with a loaner. Very convenient. More

Best experience ever This was the best experience I had in buying a new car...hassle & pressure free. Everyone was courteous & professional, and showroom is beautiful. I a This was the best experience I had in buying a new car...hassle & pressure free. Everyone was courteous & professional, and showroom is beautiful. I am thrilled to have the exact car I wanted. More

Ray Catena We always go to Ray Catena Larchmont . . best service. Noel was very helpful and knowledgeable. We will recommend to others and will keep coming bac We always go to Ray Catena Larchmont . . best service. Noel was very helpful and knowledgeable. We will recommend to others and will keep coming back. More

Perfect!! This is the 6th car I have leased through Steve and each experience was very professional. Everyone at the dealership has been friendly and helpful. This is the 6th car I have leased through Steve and each experience was very professional. Everyone at the dealership has been friendly and helpful. More

5 star treatment Steve was recommended by a friend of mine. I immediately felt comfortable talking to him. Car salesmen do not have the best reputations and he is def Steve was recommended by a friend of mine. I immediately felt comfortable talking to him. Car salesmen do not have the best reputations and he is definitely the exception to the rule. I felt he was on my side, working for me, getting me the best deal. I was treated like family. I will recommend Ray Catena Lexus of Larchmont and specially Steve to friends and family and hope to do business again in the future. D Samuels More