
Ray Catena Lexus of Larchmont
Larchmont, NY
Filter Reviews by Keyword
By Type
Showing 413 reviews
We had the most pleasurable and professional experience dealing with Jeff Symeon (JSymeon@raycatenalexusny.com) in getting our beautifully perfect RX 350. Jeff was most pleasant and patient, but most im dealing with Jeff Symeon (JSymeon@raycatenalexusny.com) in getting our beautifully perfect RX 350. Jeff was most pleasant and patient, but most importantly he listened to our needs and made even a visit to a new car dealer, a pleasure. Bo Zgoda More
Great salesman, great service. Have been a customer for at least 20 years and would not go anywhere else! Have been a customer for at least 20 years and would not go anywhere else! More
I had bought 3 Lexus previously and then had moved to Connecticut and when preparing to buy local , the experience was not the same. I returned to Ray Catena, for the complete package. They have a great Connecticut and when preparing to buy local , the experience was not the same. I returned to Ray Catena, for the complete package. They have a great sales staff (thanks Jeff) , great management,( thanks Dave), and most importantly an honest service department that is second to none ( thanks Gasper) . 5 STARS again!! More
Outstanding experience! Jeff was friendly, helpful and most importantly he demonstrated true professionalism. He went out of his way to prepare a car for us to view when the Jeff was friendly, helpful and most importantly he demonstrated true professionalism. He went out of his way to prepare a car for us to view when the dealership was closed. He walked us through the process and we bought the car from him over the phone on his day off. It wasn’t expected, but I appreciate him taking the time on his day off to take our deposit and seal the deal on the car my wife was looking for. Well worth a 2 1/2 hour ride each way to deal with Jeff and the dealership. More
This was my first car buying experience at Ray Catena. I was so lucky to work with Jeff Symeon. He was professional, yet warm, caring, and attentive. I could not have asked for a better salesman. If you c I was so lucky to work with Jeff Symeon. He was professional, yet warm, caring, and attentive. I could not have asked for a better salesman. If you could clone him, you should! I could phone Jeff whenever I had questions or needed advice and he was very responsive. He texted to check in on me and my new baby, that I already love so much. It took me a little while to finally decide on a Lexus, and I'm glad that I did, and Jeff was the one that never gave up on me! You are lucky to have him! I also worked with Bill in the service department when my mirror needed replacement. I received nothing but the best care. Brandon James was so helpful in giving me a needed tutorial on the technology in my car. Thank you to all the great staff that I've experienced at Ray Catena. More
Jeff is the ultimate professional. While I already had a relationship with Ray Catena Lexus in Larchmont, Jeff made the transaction simple and seamless. While I already had a relationship with Ray Catena Lexus in Larchmont, Jeff made the transaction simple and seamless. More
Seriously! There should be 10 stars for Jeff Symeon.This was the most rewarding experience I had at a car dealership. It was seamless. This was my 3rd lease wit There should be 10 stars for Jeff Symeon.This was the most rewarding experience I had at a car dealership. It was seamless. This was my 3rd lease with Lexus the 1st at Ray Catena. Thanks my lucky stars I got Jeff Symeon. Jeff Symeon let me feel like I was spending a million bucks. He was very attentive. He worked with the monthly budget I gave him and got me exactly what I wanted. The color I wanted was not in stock but he and his manager said don’t worry we will get you what you want and in 3 days my RX was ready for pickup. My 6 months check up was scheduled by Jeff before I leave. He introduced me to the service manager and the tech team who sat with me for almost an hour. I got a call from Jeff the next to make sure I was still happy and if I have any questions More
I was extremely lucky to have Jeff Symeon as my sales representative, Jeff was able to walk me through the entire process. Not only was he very knowledgeable about the RX 350, Jeff ensured that I stayed representative, Jeff was able to walk me through the entire process. Not only was he very knowledgeable about the RX 350, Jeff ensured that I stayed within my budget which was important to me and of course Dariusz for an amazing deal. Issac was able to thoroughly explain the warranty in a way that made my husband and I very comfortable about purchasing. Also, I cannot forget Adam in tech who was great about explaining all of the interior functions of the RX 350. More