Ray Catena Lexus of Monmouth

Consistent Customer Centered Dealership As we have come to expect , when we have questions or need expert guidance on what serves our needs best, we can count on Ray Catena Lexus of Monmout As we have come to expect , when we have questions or need expert guidance on what serves our needs best, we can count on Ray Catena Lexus of Monmouth to be available. We have always dealt with Greg Webb , and he responds immediately to queries , and these responses are to OUR benefit . His title is "Master Certified Sales Consultant" , and he is certainly that in our case. My wife and I have leased and purchased vehicles with Greg's help in the past, and this most recent transaction was a bit complicated. No problem for Greg. We are very happy. And besides handling the vehicle transaction expertly, he researched some "special needs" issues we had that would require modifying the vehicle. He found the solution , and provided details on the supplier and the solution so we could proceed with confidence. More

Very Helpful Quick and easy. Very knowledgeable. Traded in a gx460 and drove away with a 2016 gx460. Zak Gruber setup all the devices in the vehicle and showed how Quick and easy. Very knowledgeable. Traded in a gx460 and drove away with a 2016 gx460. Zak Gruber setup all the devices in the vehicle and showed how all the accessories worked. Luke was very honest and didn't push anything that was unnecessary. Great service and experience all around. Will be doing business with them again More

knowledgeable professional staff were extremely helpful I knew exactly what I wanted when we first called Harvey Katz and he made it happen. this process was quick and easy as I live about an hour away and I knew exactly what I wanted when we first called Harvey Katz and he made it happen. this process was quick and easy as I live about an hour away and most communication was over the phone. I am so happy with the quality of service I received. This leasing experience was perfect and I am thrilled with the new car I am driving. Harvey always made himself available and made it clear he would be even after the sale. I certainly would recommend Harvey Katz and Ray Catena Lexus. More

Luke albrink I was quoted a price on vehicle gave a deposited then went home to find vehicle online same dealership for 3500 dollars cheaper called to have my dep I was quoted a price on vehicle gave a deposited then went home to find vehicle online same dealership for 3500 dollars cheaper called to have my deposit refunded they said no problem it is 16 days later still no deposit Ian disputing it with credit card company More

Great Experience Harvey made the car buying experience at Ray Catena Lexus perfect. He made the process easy and I would recommend him to anyone. It was a pleasure d Harvey made the car buying experience at Ray Catena Lexus perfect. He made the process easy and I would recommend him to anyone. It was a pleasure doing business with him. When I picked up the car he was prepared and I was out the door in no time. Chris was also extremely helpful in explaining every detail of the car to me. More

Lexus Leasing experience I've been leasing cars for many years. I'm not the kind of person that enjoys shopping for a new car every three years. I find the numerous choices of I've been leasing cars for many years. I'm not the kind of person that enjoys shopping for a new car every three years. I find the numerous choices of vehicles/modelsl/options and prices daunting to say the least. It was particularly hard for me this year because I was considering to switch from my usual car brand to a Lexus. Fortunately, my experience at Lexus made my transition to a new vehicle virtually painless. I want to thank especially, Mr.Alexander Maslennikov for his excellent service. He spent a lot of time with me going over the details of the vehicles and was very transparent about the costs. I felt reassured about getting a good deal from him and drove away with a new car the same day.. I must say, it was a pleasure leasing a vehicle from this dealership and look forward to doing the same in 3 years. More

great experience and good communication Main buying a car very easily explained every detail to me show me what I needed to do walk to the car with me it was just a great experience going th Main buying a car very easily explained every detail to me show me what I needed to do walk to the car with me it was just a great experience going there I definitely recommend this dealership More

Buying experience Luke Albrink and Zak Gruber were helpful, communicated well and took the time to go over the vehicle and options. They made the buying process easy. Luke Albrink and Zak Gruber were helpful, communicated well and took the time to go over the vehicle and options. They made the buying process easy. More

Excellent Experience! This is the first time dealing with Ray Catena Lexus of Monmouth and it was an absolute pleasure working with Alex. He made the whole car buying expe This is the first time dealing with Ray Catena Lexus of Monmouth and it was an absolute pleasure working with Alex. He made the whole car buying experience such an easy process. He was very professional, polite and caring throughout the entire transaction. He was responsive and delivered everything that he promised. It was an excellent experience and would absolutely recommend Alex to anyone looking to purchase a Lexus from Ray Catena. Robert and Erica More

An Amazing Experience for a First Time Leaser I HATE car shopping and dreaded my first experience of leasing a car. I visited a few other dealerships prior to this one and they only confirmed my I HATE car shopping and dreaded my first experience of leasing a car. I visited a few other dealerships prior to this one and they only confirmed my feelings. Then I went to Ray Catena Lexus of Monmouth County. To my surprise, I had the most wonderful experience! My salesperson, Ryan Herzenberg, was so knowledgeable and patient. You would think this would be a given, but I did not experience this at other dealerships. From the negotiation thru driving my new baby Lexi (LS350) out the door, I only have the highest praises for Ryan and this Ray Catena dealership. More