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Ray Catena Lexus of Monmouth

Oakhurst, NJ

5.0
575 Reviews

2135 Rte 35

Oakhurst, NJ

07755

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575 Reviews of Ray Catena Lexus of Monmouth

August 18, 2015

Very Positive Experience I had a very pleasant, professional and painless experience with the dealership, which is high praise. They make the customer feel important. Great More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herzenberg
August 06, 2015

Disappointment Very surprised how this dealership has changed. Lots of promises made with little results. This is our second new car from them. We had planned to buy More

by dkal85
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Pincaro, Harvey Katz, Ryan Herzenberg
Aug 07, 2015 -

Ray Catena Lexus of Monmouth responded

I'm very sorry to hear about your experience with us and would like to send one of our lexus technology specialist to your home for a thorough tutorial of your new car. I've tried to reach out to you recently via email and phone to discuss a solution to your motor vehicle and head rest issues, so please contact me at your convenience. We take pride in what we do each and every day, but realize were far from perfect. Thank you in advance for your business and hope I can turn this into a positive.

July 29, 2015

Excellent The staff was friendly and knowledgeable.. It was a pleasure dealing with Paul Vallejo. He made the whole process easy and we didn't feel pressured. W More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pau; Vallejo
July 22, 2015

Excellent. Great experience. Buying a new car is not an easy task. But Harvey Katz made it possible. He listened to what my needs and wants were. With great pati More

by Gracie820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Katz
July 07, 2015

A great sales rep from a great dealership I just purchased my second Lexus from Ray Catena. I had a fantastic experience my first time and my very high expectations were exceeded by Ryan Herze More

by Alan G Stern, DDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Herzenberg
June 15, 2015

Excellent Customer Service Purchasing our leased vehicle from Joe Marino was a pleasure, as he made the overall process seamless and quick with very little pressure as to our fi More

by taylor56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Marino
June 14, 2015

Outstanding from start to finish Yesterday I leased my 4th RX350 from Ray Catena Lexus of Monmouth. While I have another Lexus dealership about 6 miles from my home, I choose to driv More

by LoveMyRxfromRCLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Mongiello, Joe Marino
May 28, 2015

Certified RX 350 Purchasing our new Lexus RX350, a certified pre-owned vehicle, from Joe Marino, our salesperson was a pleasure. Frank McLaughlin, the manager, was ve More

by Bill and Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank McLaughlin, Joe Marino
May 17, 2015

Pleasant and professional I cannot speak highly enough about my recent experience at this dealership. From the first contact to the end result it was overall pleasant and extr More

by JMKGX460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank McLaughlin, Ryan Herzenberg
May 02, 2015

Every dealership asks you to write one of these And I made the effort to actually follow through this time because I really feel like Andrew Seibert fought hard to find us a really competitive price More

by sajisato101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Seibert
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