Ray Catena Lexus of White Plains

If you are anywhere in the tri-state area and considering Lexus, I strongly recommend Lexus of White Plains and the salesman to meet is Fabio Villa. Throughout the experience, he was friendly, personable, an Lexus, I strongly recommend Lexus of White Plains and the salesman to meet is Fabio Villa. Throughout the experience, he was friendly, personable, and very knowledgeable about the vehicles, vehicle options, available services, and purchase options. Fabio had a great deal of patience in responding to all of my questions and while introducing all of the vehicle options. In the end, I chose a certified used 2021 UX and could not be happier. As Fabio said, the car is clean and comfortable. More

I bought 2024 LEXUS NX 350 PRE from Ray Catena, The service provided was excellent. My sales representative Shavaun provided high quality service and information that contributed to my final purchasing service provided was excellent. My sales representative Shavaun provided high quality service and information that contributed to my final purchasing decision. He has very good product knowledge and followed up on all of his promised calls. My experience was nothing short of exceptional. More

I went to Ray Catena with an interest in purchasing an NX 350. I was introduced to Fabio Villa. Fabio was professional and very friendly. Fabio listened carefully to my needs and found an NX that was perfect 350. I was introduced to Fabio Villa. Fabio was professional and very friendly. Fabio listened carefully to my needs and found an NX that was perfect for me. He was patient and did not pressure me at any time. I felt very comfortable and confident with Fabio. Fabio was exceptional and I highly recommend Fabio Villa of Ray Catena of White Plains. More

My recent experience at Ray Catena Lexus of White Plains was nothing short of exceptional. My family and I purchased a stunning 2024 NX 350, and it was an absolute delight from start to finish. Our sales co was nothing short of exceptional. My family and I purchased a stunning 2024 NX 350, and it was an absolute delight from start to finish. Our sales consultant, Shavaune Shackleford, played an instrumental role in making this experience seamless and memorable. Shavaune's professionalism, extensive knowledge, and genuine enthusiasm for helping us find the perfect vehicle were outstanding. He actively listened to our preferences and guided us through the available options, providing valuable insights into the features of the NX 350. His patience and willingness to address all our queries ensured we made an informed decision that perfectly suited our needs. The entire purchasing process was smooth, thanks to Shavaune's dedication and commitment to ensuring we had a remarkable experience. His friendly demeanor and attention to detail truly set a high standard for customer service. The dealership itself exuded a welcoming atmosphere, with a well-organized and diverse inventory. The staff, including Shavaune, was accommodating and made us feel valued throughout our visit. We are thoroughly enjoying our new NX 350 and can't thank Shavaune and the team at Ray Catena Lexus of White Plains enough for their outstanding service. Special thanks go to General Manager Tim Horn for ensuring we received the best possible deal. I highly recommend this dealership, especially Shavaune Shackleford, for anyone looking for a Lexus vehicle and an exceptional buying experience. Thank you to Shavaune, Tim Horn, and the entire team for making our car-buying journey so enjoyable and stress-free. We'll definitely be returning for any future automotive needs. More

John Castillo was great and helpfully. He was able to provide me with a car that had all my requirements. He took time to make sure I was happy and all my requirements for new car was need He was able to provide me with a car that had all my requirements. He took time to make sure I was happy and all my requirements for new car was needed. He is the best. I would recommend him. More

Worked with Brian Ratner who was our sales person. Great advice and knowledgeable. Made the experience enjoyable. Great advice and knowledgeable. Made the experience enjoyable. More

Just purchased gorgeous Lexus from this dealership. I live in NJ and the three Lexus dealerships in northern NJ would not make car buying realistic. I had no idea that Ray Catena Lexus of White Plains I live in NJ and the three Lexus dealerships in northern NJ would not make car buying realistic. I had no idea that Ray Catena Lexus of White Plains was a short thirty minute ride over the Tappan Zee Bridge. My master certified sales consultant, Shavaune Shackleford, made the deal with me. ALL of the employees at this dealership right down to the General Manager are fantastic. They are willing to work with you and are not pushy. Best experience ever at a Lexus dealership. All of you from NJ, PLEASE take that ride over the bridge. You will not be disappointed. Ask for Shavaune. You'll be happy you did. More

I went to Ray Catena after visiting several other dealers. I was greeted warmly and treated very pleasantly by Silvia. We made a deal on a new vehicle, and signed the papers. When I went to pick dealers. I was greeted warmly and treated very pleasantly by Silvia. We made a deal on a new vehicle, and signed the papers. When I went to pick my car up, I was told by an executive named Fabio that they made an error, and it will be approximately $250 more that what we agreed upon (I have forgotten the exact amount) While not an overwhelming sum, I still feel cheated. More

Dealership was a small trip away from our home, but they had the vehicle we were looking for with the best price around. Worked with Shavaune Shackleford who was very professional, informative and accommoda had the vehicle we were looking for with the best price around. Worked with Shavaune Shackleford who was very professional, informative and accommodating to our needs. Purchase process was quick and simple (even with a small hiccup that I created). Thank you Ray Catena team! More

My wife and I recently purchased a certified pre-owned Lexus here. It was a top-notch experience. But we’d like to give special recognition to Mike Torres, the representative who patiently spent two long Lexus here. It was a top-notch experience. But we’d like to give special recognition to Mike Torres, the representative who patiently spent two long evenings with us, driving all over White Plains in no fewer than six different vehicles. I actually think Mike knew what we were going to buy before we did. But he helped us evaluate all the different options on new vs pre-owned, lease vs purchase, gas vs electric, etc. He was knowledgeable, professional, and never rushed or pressured us. He really made us feel like he was a friend along for the ride, as we worked our way through the decision. We have been in the Toyota eco-system for quite some time, with multiple vehicles racking up hundreds of thousands of miles. We know the company makes reliable vehicles. That’s why we locked onto Lexus pretty early in our search. And Mike was able to help us find a perfect match for our needs. That it came in a beautiful car that is fun to drive was a nice bonus. Everybody at the dealership was lovely. They took good care of us through the whole process. And they went out if their way to make us feel special and show their appreciation for our business. And that especially includes Thomas, who spent quite a while going over all the features of our car with us before we drive away. We would highly recommend this dealership, and Mike Torres. We’re very happy with our purchase and to the extent that one can enjoy a stressful decision, we had a blast. More