"Above and Beyond "
Me. Fabio Villa went above and beyond in helping my husband and me; we both have new Lexus Lx 570. Excellent service always; very satisfied
"Very patient and helpful! "
Thank you for a great experience! You made my dream car purchase possible. Shavaune was very professional, patient and informative. He was willing to answer my many questions and had the patience of a saint. He was willing to do whatever he had to do to get me driving out of the lot with in my time constraints. His manager and him make a great team. They made my family feel very comfortable. Everyone there was very friendly as well and offered us coffee and even gave my niece a cute stuffed animal! Thank you to all of you at Ray Catena for a great experience. After being at many, many dealerships the past few weeks we knew when we walked in you guys were the one! Thank you for working with me and being open to finding a car with in my budget. You were not pushy at all and made me feel great about my purchase! You have a customer for life!
When I saw Shavaune first time coming picking me up to see the car at the Ray Catena Lexus of White Plains, I have already made the decision to buy it. In other words, I bought the 2017 Lexus NX 200t because I trust the salesperson. Shavaune and I we discussed about the car very efficiently through e-mails before doing paperwork.
Shavaune is honest and professional, earning my complete trust. I am happy that I made the deal with him. I had unpleasant experience with other Subaru and Toyota dealers.
Job well done, Shavaune!