
Ray Catena Lexus of White Plains
White Plains, NY
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Purchased rx 350 Fabio villa was an incredible saleperson.he is very patient kind and very knowledgable about the rx. My other car was totaled and was having difficult Fabio villa was an incredible saleperson.he is very patient kind and very knowledgable about the rx. My other car was totaled and was having difficulty getting the plates so we could purchase the car. fabio was able to make it happen so that we could get the car. He spent an enormous amount of time orienting us to all the features and did not overwhelm us ! More
Awesome Dealership From the moment you walk in to this dealership you are welcomed with impeccable Customer Service on all levels. Warm, friendly and helpful Staff--I mu From the moment you walk in to this dealership you are welcomed with impeccable Customer Service on all levels. Warm, friendly and helpful Staff--I must say that everyone we dealt with, from the Sales Managers Anthony Marino and John, to our Master Certified Sales Consultant Fabio Villa were all so informative, extremely polite and very professional, and made us their number one priority. They accommodated us every step of the way and made the process of driving off in our new SUV so pleasant and easy. We've been to many dealerships in the past, and owned many different vehicles, however this is our third time coming back to this Dealership within the last 12 years--their Customer Service is absolutely unmatched--and we intend on keeping this relationship going in the years to come. Also, many thanks to Fabio for his kind patience in thoroughly explaining all of the new features that the SUV offers, and how to use them --my kids are even experts now lol More
I love this dealer! Micheal Bergman is the best! I’m on my 2nd lease with Ray Catena Lexus in White Plains. I always recommend Michael! He isn’t pushy and I always feel l Micheal Bergman is the best! I’m on my 2nd lease with Ray Catena Lexus in White Plains. I always recommend Michael! He isn’t pushy and I always feel like Michael has my best financial interest in mind. More
Made me feel like royalty Fabio Villa was extremely helpful in helping me see if I qualified for available discounts. My first Lexus, a beautiful 2018 GX460. The consummate p Fabio Villa was extremely helpful in helping me see if I qualified for available discounts. My first Lexus, a beautiful 2018 GX460. The consummate professional, that is how I would describe Fabio. Generally, I would not lease a second vehicle of the same brand. However, I can see myself renewing my next lease with Lexus! More
Professional From beginning to end, my wife and I were treated with respect and courtesy. This was the second car we bought from Rick Brogan and certainly would g From beginning to end, my wife and I were treated with respect and courtesy. This was the second car we bought from Rick Brogan and certainly would go back again. More
Shavaune Shackleford was awesome! We had the good fortune of working with Shavaune Shackleford... From the outset he distinguished himself as a true professional. He answered all the q We had the good fortune of working with Shavaune Shackleford... From the outset he distinguished himself as a true professional. He answered all the questions and provided all the information without being "salesy' . As out of state buyers - he made the process very easy and simple for us...from arranging to pick us up from the airport to making sure our financing was set up correctly, making sure that our insurance documentation and registration to drive out of state was all complete. Thank You so much!! More
Happy Loyal Customer I have owned 2 Rx's and leased 2 Nx's. I just picked up my second Nx. From the time I talk to my salesman, David Kurland, about chosing a car through I have owned 2 Rx's and leased 2 Nx's. I just picked up my second Nx. From the time I talk to my salesman, David Kurland, about chosing a car through the buying or leasing transaction and then through all the scheduled service, the experience is consistently a pleasure which is one of the reasons I choose David and this particular dealership. The cars have been very reliable, drive well under all conditions and comfortable. In addition, servicing the car is extremely easy and the staff and technicians are always knowledgeable and seem genuine about their recommendations and advice. Whether I request a loaner car or stay in their extremely comfortable waiting area and do paperwork, watch TV or even enjoy the food and beverages, the experience is pleasant. They respect my time and, as a working professional, I appreciate their efforts to accomodate me and my schedule. David even came in on his day off so I could pick up the car before the holidays without missing work. More
Terrific experience Shavaune was terrific and a pleasure to work with. He responded quickly to questions and made the process as simple as could be. We were really appr Shavaune was terrific and a pleasure to work with. He responded quickly to questions and made the process as simple as could be. We were really appreciative of all he did for us. More
Peter Doyle is just awesome! Peter Doyle has leased us a couple of Lexus cars. His attention , knowledge, expertise, kindness, honesty, and customer service are extraordinary. M Peter Doyle has leased us a couple of Lexus cars. His attention , knowledge, expertise, kindness, honesty, and customer service are extraordinary. Made the leasing experience a real pleasure.. More
Excellent Previous customer for many years,just lease 2018 IS350 my salesman Timothy Feighery was so patience he guided me through the process so soothing was t Previous customer for many years,just lease 2018 IS350 my salesman Timothy Feighery was so patience he guided me through the process so soothing was truly a pleasure to be served with respect and friendly service thank you had a wonderful awesome experience. More