Ray Catena Lexus of White Plains

Customer Screw-ups Handled Smoothly Peter Doyle was as polished a salesperson as I have ever met. I'm a direct person and really don't go for salesman babble. Within 10 seconds of our Peter Doyle was as polished a salesperson as I have ever met. I'm a direct person and really don't go for salesman babble. Within 10 seconds of our initial meeting, Peter was equally direct, but smooth. The negotiations were professional, and I believe I got a fair price for the car. Where Peter and the dealership really shine is in handling the paperwork. I screwed up and had thrown away original documents from my old car. Peter jumped into action and sorted things out quickly and seamlessly. More

Totally satisfied Was a great experience, all went "as smooth as silk". Michael covered all details and was a true professional. Wilson knew every detail and explained Was a great experience, all went "as smooth as silk". Michael covered all details and was a true professional. Wilson knew every detail and explained it perfectly. More

A peasant experience with the least amount of stress I have been buying/leasing cars for the past 40 years and this has got to be the most unexpectedly pleasant car buying experience. Our salesperson T I have been buying/leasing cars for the past 40 years and this has got to be the most unexpectedly pleasant car buying experience. Our salesperson Tim Feighery greeted me and my wife very cordially and went through the whole process in a totally professional manner with a lot of humorous banter thrown in, I only had to make two visits to the dealership before I drove off in a brand new Lexus with Mr. Feighery waving us goodbye. He is truly one of a kind and we wish him all the best in his professional career in the years ahead. More

Great Experience! Purchasing a car can be stressful but that was not the case when working with Michael Barone. Michael is very patient; he answered all my questions i Purchasing a car can be stressful but that was not the case when working with Michael Barone. Michael is very patient; he answered all my questions in an honest manner. He handled well the many transactions necessary when purchasing a car and in a timely manner. I received a follow up call from him assuring me that he is available to answer any question - there were not any problems, the car is fantastic. I would highly recommend him -he represented Lexus well. More

Good experience. Leasing a Lexus for the first time was a very pleasant experience. The salesman was wonderful and very knowledgeable and had a great deal of patience Leasing a Lexus for the first time was a very pleasant experience. The salesman was wonderful and very knowledgeable and had a great deal of patience. More

New car buyer I have great experience Anthony Marino & Eric Shuster very nice both of you. Dealership is very clean, parking very clean & good place to do bus...Tha I have great experience Anthony Marino & Eric Shuster very nice both of you. Dealership is very clean, parking very clean & good place to do bus...Thank you More

very pleasant and stress free! I will preface this review with saying I'd rather have my teeth drilled without novacaine than shop for a car. However, Peter Doyle made my auto shopp I will preface this review with saying I'd rather have my teeth drilled without novacaine than shop for a car. However, Peter Doyle made my auto shopping a very non-pressured and comfortable experience. He was very knowledgeable, and his personality allowed me to feel free to ask as many questions as possible. He also took care of my car that needed to be returned to my last dealer. I definitely would send friends and family to Peter. I also have to say the two young tech guys were also so patient and helpful. They gave me all the time I needed. The were extremely helpful. I think their names were Wilson and Robert. Also have to mention Nick Manzi. When Peter was busy Nick held my hand and help me make my decision. I was treated like a princess and extremely happy with my purchase. Thank you More

Above and Beyond Me. Fabio Villa went above and beyond in helping my husband and me; we both have new Lexus Lx 570. Excellent service always; very satisfied Me. Fabio Villa went above and beyond in helping my husband and me; we both have new Lexus Lx 570. Excellent service always; very satisfied More

Very patient and helpful! Thank you for a great experience! You made my dream car purchase possible. Shavaune was very professional, patient and informative. He was willing to Thank you for a great experience! You made my dream car purchase possible. Shavaune was very professional, patient and informative. He was willing to answer my many questions and had the patience of a saint. He was willing to do whatever he had to do to get me driving out of the lot with in my time constraints. His manager and him make a great team. They made my family feel very comfortable. Everyone there was very friendly as well and offered us coffee and even gave my niece a cute stuffed animal! Thank you to all of you at Ray Catena for a great experience. After being at many, many dealerships the past few weeks we knew when we walked in you guys were the one! Thank you for working with me and being open to finding a car with in my budget. You were not pushy at all and made me feel great about my purchase! You have a customer for life! More

Wonderful experience When I saw Shavaune first time coming picking me up to see the car at the Ray Catena Lexus of White Plains, I have already made the decision to buy it When I saw Shavaune first time coming picking me up to see the car at the Ray Catena Lexus of White Plains, I have already made the decision to buy it. In other words, I bought the 2017 Lexus NX 200t because I trust the salesperson. Shavaune and I we discussed about the car very efficiently through e-mails before doing paperwork. Shavaune is honest and professional, earning my complete trust. I am happy that I made the deal with him. I had unpleasant experience with other Subaru and Toyota dealers. Job well done, Shavaune! Mo Xuan More