Ray Catena Lexus of White Plains

Comfortable as a Lexus! Walking into a dealership is not the same wherever you go, and quite honestly, expectations can be negative. This was first trip to Ray Catena in Whit Walking into a dealership is not the same wherever you go, and quite honestly, expectations can be negative. This was first trip to Ray Catena in White Plains and let me say that my expectations have changed after working with Fabio Villa. From the second I walked in the door and met Fabio I felt comfortable. His appreciation for understanding what I was looking for along with the time he put into explaining my new RX made this interaction smooth and easy. Knowing he was willing to spend the needed time, patient in the process, and helpful getting me finalized, I know I have a dependable and likeable dealer. I hope I love my Lexus for many years to come, but when I'm ready, I look forward to the advise and professionalism of Fabio for next car. More

Fabio-ous! Fabio Villa was Fabulous and the very reason why we leased 3 Lexus from Ray Catena in the past 4 years. He proved to be genuine and trustworthy at he Fabio Villa was Fabulous and the very reason why we leased 3 Lexus from Ray Catena in the past 4 years. He proved to be genuine and trustworthy at helping secure the best deal that worked for us. Never felt any pressure or disappointment in him even if there was a change in what we originally wanted. Unlike our first experience at Ray Catena, Fabio treated us with the upmost respect, dignity and never prejudged us. He made us feel special and never sarcastic or insulting to our intelligence but treated us as educated consumers kindly giving clarity where we may have been misinformed. The reception staff and dealership manager are very kind and professional as well. Also Frank in the service department is a gem. I highly recommend Ray Catena White Plains because of the exceptional treatment we received from Fabio Villa. He was Fabulous! More

Ray Catena White Plains Experience Our salesman made us feel very comfortable and confident during the entire process from the moment we entered the dealership. Fabio also introduced u Our salesman made us feel very comfortable and confident during the entire process from the moment we entered the dealership. Fabio also introduced us to the service director who made us also feel confident in our purchase. The entire purchase process was outstanding. More

great Nicole was absolutely amazing her customer service couldn't be any better I would recommend her any day they need more associates like her very seeet Nicole was absolutely amazing her customer service couldn't be any better I would recommend her any day they need more associates like her very seeet and polite and explained everything More

My 2017 Ray Catena Lexus White Plains Experience I was greeted and introduced to a sales person as soon as I entered. Mr. Shackleford was professional, courteous and efficient throughout our interac I was greeted and introduced to a sales person as soon as I entered. Mr. Shackleford was professional, courteous and efficient throughout our interactions. I appreciate the friendly atmosphere and effective communication that helped me find the right vehicle and expedited the purchase in a timely fashion. He kept in touch with me and continually adjusted his schedule to accommodate my availability. I also feel that he negotiated, in good faith, a reasonable price for the quality vehicle that I was interested in. I feel comfortable calling him with any concerns that may arise, so I know that customer satisfaction is just as important as making the sale. He showed exemplary salesmanship and made sure I met his supervisor and co-workers who would assist me in his absence. As a member of Alpha Kappa Alpha Sorority, Inc., I was motivated to visit this Lexus dealership by my White Plains sorority sisters. More

Great experience with Rick! Rick Brogen has sold my husband and I many cars. He is always pleasant and efficient. He makes buying a car easy. He turned around all of the paperwor Rick Brogen has sold my husband and I many cars. He is always pleasant and efficient. He makes buying a car easy. He turned around all of the paperwork in less than 24 hours and had my car ready to go. Whenever buying a Lexus, we always go to Rick. More

Experience buying a used Lexus convertible Had a great experience... Michael Bergman was extremely professional, knowledgable and respectful from start to finish.... Have a couple of minor issu Had a great experience... Michael Bergman was extremely professional, knowledgable and respectful from start to finish.... Have a couple of minor issues and he reacted quickly to rectify even having car picked up, serviced and brought back. Very few dealers would be that responsive.. Also Anthony Marino was also extremely helpful in this process. Would highly recommend this dealership.. Ed Doran More

Shavaune Shackleford I was very pleased with my experience at Ray Catena Lexus White Plains, and especially pleased with my Sales Consultant, Shavaune Shackleford. This wa I was very pleased with my experience at Ray Catena Lexus White Plains, and especially pleased with my Sales Consultant, Shavaune Shackleford. This was my 4th consecutive Lexus lease, but my first at Ray Catena. The others were at a Lexus dealership in CT. Shavaune was friendly, knowledgeable, energetic, intelligent, and truly tried as hard as possible to make my experience positive and with minimal headaches. He followed up consistently when he said he would. The entire team was really wonderful. A very positive experience for me. More

The most pleasant car buying experience We went to the dealership for a very nice customer appreciation event and started to chat with Rick about swapping our 2012 Lexus Ct200h for a new mod We went to the dealership for a very nice customer appreciation event and started to chat with Rick about swapping our 2012 Lexus Ct200h for a new model. Rick told us a lot more info about this model. 30 minutes later, we were convinced that swapping with a 2017 model is the right thing to do. Rick patiently stayed with us and completed a very nice deal, getting us the car we wanted. Five stars without any hesitation! More

Excellent professional service I came to the dealership for the first time and was really impressed with very professional service. I got the exhaustive explanations about the car I I came to the dealership for the first time and was really impressed with very professional service. I got the exhaustive explanations about the car I chose, got professional recommendations and I was completely satisfied with the way this dealership work. Really great experience for me. More