Ray Catena Lexus of White Plains

A++ Customer Service and Sales From the moment I walked into this location I received the red carpet treatment. After I leased the car I went back twice for training on some of the From the moment I walked into this location I received the red carpet treatment. After I leased the car I went back twice for training on some of the features of the car and have received the same treatment, unlike many other dealers who become less attentive after you buy or lease. Wilson Rosario was the salesman I dealt with. He was very professional, friendly and eager to find the car I wanted. And that he did. I am thrilled with the entire experience, especially walking away with the vehicle of my dreams for the right price. Anthony Marino, Wilson's manager, was very courteous and professional as well as the ladies at the front desk, the mechanics who prepped the car for delivery and the two gentlemen who did the training. I purchased the all weather matts at the dealer's parts department and that was a smooth transaction. Ray Catena of White Plains is a dealership that I would certainly recommend to anyone buying a Lexus. From the youngest to the oldest, all make your experience a memorable one. Thank you all. More

Courteous and professional salesperson I highly recommend Ray Catena Lexus of White Plains. I bought a pre-owned Lexus 200 H automobile in 1 short visit. My salesperson Sylvia Daniels made I highly recommend Ray Catena Lexus of White Plains. I bought a pre-owned Lexus 200 H automobile in 1 short visit. My salesperson Sylvia Daniels made the entire car shopping process easy without any back and forth haggling. It is obvious that the dealership is customer driven unlike so many other places. More

A dealer like no other.Quick simple and easy.Value customer From the moment I stepped in I was welcomed as if I were family. I was treated very kindly and with great respect. They offered us beverages and food From the moment I stepped in I was welcomed as if I were family. I was treated very kindly and with great respect. They offered us beverages and food and wanted us to feel as comfortable as we could when making our decision. They try to suit the customer as best as possible and there isn't an essence of them trying to overprice you. They go over each and every option in full detail and embed and essence of trust into you. I got to work alongside Fabio in purchasing my car and he is nothing short of amazing. A very trustworthy and bible gentleman that understands how to make an agreement on both sides of the table. Great dealership that I highly recommend More

Great experience top notch service! Tim Feighery was the most considerate, organized and efficient sales specialist Ive ever dealt with. This is my 3rd Lexus and 2nd Lexus NX. Tim made s Tim Feighery was the most considerate, organized and efficient sales specialist Ive ever dealt with. This is my 3rd Lexus and 2nd Lexus NX. Tim made sure I got out of my vehicle early when my mileage got too high. The whole transaction was fast and the price was very fair! Will definitely return and highly recommend Tim!! More

Best car shopping experience ever Peter Doyle has made my car shopping experience so easy he's has to be one of the most knowledgeable person on earth. As per over all dealer experienc Peter Doyle has made my car shopping experience so easy he's has to be one of the most knowledgeable person on earth. As per over all dealer experience definitely five star white glove service I will definitely be back to see Peter Doyle at Ray Catena Lexus White plain on 2020 for my new vehicle More

Excellent experience It was a delightful experience with my salesman, Michael Bergman. He was thorough with his explanation and helpful in all ways. My tech, Bruce, hel It was a delightful experience with my salesman, Michael Bergman. He was thorough with his explanation and helpful in all ways. My tech, Bruce, helped me with the nuances of my new car. More

Excellent Michael Barrone is an outstanding representative Our salesman was exceptional in that he made us feel comfortable within the exercise of securing a new vehicle.. Michael Barrone is a pleasure to w Our salesman was exceptional in that he made us feel comfortable within the exercise of securing a new vehicle.. Michael Barrone is a pleasure to work with.. More

Outstanding Service Shavaune was courteous, professional, friendly and knowledgeable throughout the entire purchase process. I felt I was dealing with a friend moreso tha Shavaune was courteous, professional, friendly and knowledgeable throughout the entire purchase process. I felt I was dealing with a friend moreso than a sales associate. More

Amazing Experience! What a fabulous experience! This was by far the easiest and best experience I have ever had in leasing a car. I own a 2007 Lexus 330RX and knew I want What a fabulous experience! This was by far the easiest and best experience I have ever had in leasing a car. I own a 2007 Lexus 330RX and knew I wanted to lease the 2017 350RX. My husband initially called Fabio and really liked him and said he was a "true gentleman". I went and met Fabio and leased my new Lexus 350RX and I could not be happier with the experience. I came today to pick up the car and it was awesome. I received my one hour lesson from the service department and Fabio was there every step of the way. I have been leasing cars for over 25 years and by far this was just amazing! I would highly recommend Fabio and Ray Catena Lexus of White Plains!!! Do not waste your time with other dealers. They truly are the best! I live in Queens and with traffic it was a pain to get to but so worth it!! I have a new dealer and frend! Thank you Fabio! More

Excellent service! We went to test drive a car with no intentions of getting a new car at the time. Shavaune Shackleford took the time to give us all the options for bot We went to test drive a car with no intentions of getting a new car at the time. Shavaune Shackleford took the time to give us all the options for both the NX and RX. He was not pushy at all and gave us enough breathing room to take our time to make a decision. He went above and beyond to help us navigate through the whole process and did not complain at all even when we stayed beyond closing time! We ended up leasing a new car! Everyone at this dealership is very friendly and polite. We're very happy with our experience. More