Ray Catena Lexus of White Plains

Almost satisfactory I like the hospitality. I was very comfortable and got the help I needed. I am willing to recommend the dealership to friends and family I like the hospitality. I was very comfortable and got the help I needed. I am willing to recommend the dealership to friends and family More

Easy, straight-forward and pleasant. No drama, dealt with questions and concerns in a timely and professional manner. No heavy sales pressure, simply reviewed options/choices with cost No drama, dealt with questions and concerns in a timely and professional manner. No heavy sales pressure, simply reviewed options/choices with cost implications and then left the decision to you. More

Excellent Customer Service Silvia Daniels was an absolute pleasure to deal with. Great salesperson, very honest, and personable. Went above and beyond all expectations. I went t Silvia Daniels was an absolute pleasure to deal with. Great salesperson, very honest, and personable. Went above and beyond all expectations. I went there to purchase a car with my father (Who purchased a 2016 RX350 from Larchmont). My father was pleasantly surprised by the White Plains location. Silivia made it such a pleasant experience and was even able to get my fathers RX350 inspected during the sales transaction. The White Plains Ray Catena Lexus will certainly be my go to dealer for life! Thank you Silvia! More

Great Customer Service Orientated Dealer I throughly enjoyed my experience within this dealership. I worked with Wilson Rosario who helped me through the entire lease process of my new car. H I throughly enjoyed my experience within this dealership. I worked with Wilson Rosario who helped me through the entire lease process of my new car. He made sure to answer all my questions and made me feel comfortable with my decision. Anytime I called or text he would reply promptly and would make sure I understood everything. He even, responded to my text when he was not in the office working. Exceptional job by everyone at Ray Catena Lexus. Will have a repeat customer soon. More

Great place for a woman to shop for a car. Outstanding customer satisfaction. Dealing with Sylvia Daniels was a pleasant buying experience, She was very patient, knowledgeable about her produ Outstanding customer satisfaction. Dealing with Sylvia Daniels was a pleasant buying experience, She was very patient, knowledgeable about her product, and thorough in every step, and most important, minimal sales pressure. No nonsense from Anthony as sales manager. He was supportive of Sylvia during the purchase and offered his expert advice. Liked not having to go through financing and after sales pressure for add ons. Sylvia does it all. More

Caring, Honest, Supportive and Knowledgeable I had not purchased a new car in many many years - I walked into the dealership and felt immediately comfortable and confident in the salesperson's ab I had not purchased a new car in many many years - I walked into the dealership and felt immediately comfortable and confident in the salesperson's ability to work with me. Michael Bergman listened intently to what I wanted, and did everything humanly possible to present options to me, educate me in the decision making process around purchasing a new vehicle and worked with me day in day out to ensure I received the best deal. The caring nature of the the staff from the receptionist to the car specialist resonated from a place of complete respect and kindness. Michael Bergman is now my partner for life ...at least when it comes to purchasing a new vehicle (smile). I would highly recommend my friends and family to use this dealership for all future purchases. Thank you Michael for your incredible, stupendous, wonderful, fantastic service - so appreciative that I feel I cannot fully express my gratitude. Please extend my thanks to Bruce -the car specialist and Jasmine at the front desk. I am so happy with my new purchase - I am still smiling cheek to cheek as I type this note. Cheers!!!!!!!! More

5 star customer satisfaction Shavaune made us comfortable all the way from questions and answers and paper works completion until we drove the car home. he's very pleasant, respe Shavaune made us comfortable all the way from questions and answers and paper works completion until we drove the car home. he's very pleasant, respectful and funny at times during the process, made sure everything is accurate and complete before closing the transaction. Good luck to you Shavaune..... More

Pleasant , efficient and productive Worked with Peter Doyle and had an excellent experience. Highly professional and efficient. The dealership is run by engaged, pleasant people who valu Worked with Peter Doyle and had an excellent experience. Highly professional and efficient. The dealership is run by engaged, pleasant people who value service and quality. They also respect your time and make the visit as pleasant as I have had in any dealership. More

Very good Fabio is the best he is kind. Friendly and caring great experience. Makes car buying simple and easy thanks u for my new car RX 350. Thanks u Fabio is the best he is kind. Friendly and caring great experience. Makes car buying simple and easy thanks u for my new car RX 350. Thanks u More

Great Responsiveness I have worked with Rick, at Ray Catena Lexus of White Plains to lease a NX 200t. Rick was very responsive and made his best to work a deal within my b I have worked with Rick, at Ray Catena Lexus of White Plains to lease a NX 200t. Rick was very responsive and made his best to work a deal within my budget. I was very pleased with the whole experience. Love the car. The negotiation was mostly online. When we agreed with the terms, I visited the dealer and everyone, form the receptionist to the manager, was extremely nice. The facility and service were great. I would highly recommend Rick and Ray Catena Lexus of White Plains. David G. More