
Ray Catena Lexus of White Plains
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 869 reviews
Personalized and Easy Rick was great! I wasn't even interested in buying a car when I was browsing through the latest models on the floor, but then stumbled upon the 200 Rick was great! I wasn't even interested in buying a car when I was browsing through the latest models on the floor, but then stumbled upon the 200CT H. Rick gave me time to browse, open and close doors and click on various buttons until I asked him if he had any pre-owned 200CTs on the lot. He said yes, took me to it, educated me about the car and the Lexus brand, and took me for an easy test drive. The next morning, I showed up to the dealership wanting to purchase the car if I could get it within 1.5 hours, and he did it all! We (more he then we) filed paperwork, appraised my trade-in, insured the new car, and found a bank to offer me a loan. He got me in that car with no hassle, and at a great deal! Rick is professional, the showroom was immaculate, and the car is now mine! PS. Fabio assisted me the night before for a last minute test drive with my partner. They work nicely together as if they were a family. Can't imagine working with a better dealership or sales folks! More
Review Fabio is the best!!! I have been a customer with lexus for over 10years and i will only go to fabio. He is kind, friendly and caring. Makes car buyin Fabio is the best!!! I have been a customer with lexus for over 10years and i will only go to fabio. He is kind, friendly and caring. Makes car buying simple and easy. Answers all of my questions and goes above and beyond. He is the reason i continue to shop with ray catena of white plains!! More
Easy experience in leading new car In the past when shopping/leasing a new car can be an ordeal. Michael Barone made this such an easy and somewhat enjoyable time. Both my wife and my In the past when shopping/leasing a new car can be an ordeal. Michael Barone made this such an easy and somewhat enjoyable time. Both my wife and myself have leased two cars each, one in 2014 and in 2017. Michael's knowledge and dealing with a customer makes him the best car dealer I have ever dealt with In over 35 years that I have bought/leased cars. Once again, thank you Michael! More
Sublime Sales Service The process to select and decide on a vehicle was extremely pleasant! Mr.Feighery was knowledgeable helpful, efficient and facilitated the process w The process to select and decide on a vehicle was extremely pleasant! Mr.Feighery was knowledgeable helpful, efficient and facilitated the process with professionalism and concern for our needs. More
Smooth Sailing Super nice showroom. Amazing service from Rick Brogan. He drove the car to my house for my wife to see it, then picked me up at my house in the mornin Super nice showroom. Amazing service from Rick Brogan. He drove the car to my house for my wife to see it, then picked me up at my house in the morning to complete the deal. What more can you say! I have been using Lexus of Greenwich for over 13 years and they are done. They have continuously given me bad pricing on my cars and Lexus Financial recently cost me over 10k in a total loss accident. Never prepay a lease-terrible deal if the car is totaled. Highly recommend Rick Brogan and Lexus of White Plains,NY. More
Fabio Villa - Real Professional!!! Not only Mr. Fabio Villa is a highly skilled, but also is extremely helpful & knowledgeable, detail-oriented professional in his business who provides Not only Mr. Fabio Villa is a highly skilled, but also is extremely helpful & knowledgeable, detail-oriented professional in his business who provides fast and efficient service. His manners are impeccable, and his desire to please the client goes above and beyond. I highly recommend Mr. Villa to everyone who is interested in buying/leasing a car and I'm already spreading the word. Thank you very much for everything and please keep up good work! Happy Customer, Roman Rubinov More
2nd Lease This is my 2nd lease with Lexus and Nicole was very helpful & knowledgeable, she was easy going which made is so much easier the with no pressure!!! This is my 2nd lease with Lexus and Nicole was very helpful & knowledgeable, she was easy going which made is so much easier the with no pressure!!! More
Recommend My husband and I worked with Peter Doyle and felt very at ease. We might not have decided on Lexus if we worked with someone else. It was just a reall My husband and I worked with Peter Doyle and felt very at ease. We might not have decided on Lexus if we worked with someone else. It was just a really enjoyable easy experience. More
Excellent Customer Experience Ray Catena of White Plains was a breath of fresh air. Everything is about the customer. From the moment I walked in the staff, was courteous, friendly Ray Catena of White Plains was a breath of fresh air. Everything is about the customer. From the moment I walked in the staff, was courteous, friendly, knowledgeable, and welcoming. I would recommend this dealership to my friends. My salesman, Michael Bergman, exemplified what customer service should be. He was thorough, patient, and exerted no pressure. He went above and beyond to satisfy my needs and answer my numerous questions. He went so far as to return my previous car to that dealership. This gesture so impressed me and confirmed my decision to lease the Lexus from him. More
Amazing Absolute amazing experience the minute I walked through the door! No pressure atmosphere with a welcoming staff. Wilson Rosario was attentive and cate Absolute amazing experience the minute I walked through the door! No pressure atmosphere with a welcoming staff. Wilson Rosario was attentive and catered to my needs. Amazing dealership and Amazing people! More