
Ray Catena Lexus of White Plains
White Plains, NY
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Great service Sales staff very efficient, knowledgeable and accomodating to my needs. I am very pleased. Michael Bergman and David Kurland were very friendly and ma Sales staff very efficient, knowledgeable and accomodating to my needs. I am very pleased. Michael Bergman and David Kurland were very friendly and made the leasing experience easy. Management staff member Anthony Marino was also very helpful. More
December to Remember I have been servicing my 2004 RX 330 with this dealer for years. I have been happy to give them my business as they have always taken care of me and I have been servicing my 2004 RX 330 with this dealer for years. I have been happy to give them my business as they have always taken care of me and my vehicle. I bought my 2017 RX during the December to remember event, something I never imagined being able to do, and everyone did everything they could to make the experience one I will always remember. Shavaune was the sales representative I worked with and he did an excellent job following up with me, having cars ready for my viewing when I was ready to purchase, and he never once pushed me into the sale. He ensured I made it through the buying process with as much ease as possible and addressed any concerns or questions I had. I was actually sick during the buying process and we worked everything out over the phone before I physically came into the showroom to purchase the car. Bruce (Brewsten) did an excellent job walking me through how to use my new vehicle. I was a bit overwhelmed with all the features and he took almost an hour patiently addressing all my questions and walking me through all the features. They even kept a bow for me so I could take a picture with it at a later day because it was raining the day I purchased the vehicle. Everyone was friendly, courteous and patient with me. I am so pleased with my experience and highly recommend giving your business to Ray Catena Lexus of White Plains. More
Very pleased Fabio was very professional and polite and at the same time he was a ver knowledgeable person. I mean he knows what he is doing. I recommend him 100 p Fabio was very professional and polite and at the same time he was a ver knowledgeable person. I mean he knows what he is doing. I recommend him 100 percent. He navel made fell pressured to buy a car. I felt very comfortable with him. He gave me all the information I needed. More
First time at Ray Catena This was my first purchase at the Ray Cantena dealership and I was very pleased with the service from my salesman Michael Barone and the rest of the s This was my first purchase at the Ray Cantena dealership and I was very pleased with the service from my salesman Michael Barone and the rest of the staff there. I would return and highly recommend. More
Wonderful Service Mr. Shackleford was a wonderful sales person, he was attentive and compassionate. This is my first purchase from Ray Catena LEXUS. I always use the s Mr. Shackleford was a wonderful sales person, he was attentive and compassionate. This is my first purchase from Ray Catena LEXUS. I always use the service department and it is a pleasure. For the purchase of my 2017 vehicle I had SEVERAL questions and he was kind and considerate while I made various request and modifications to my vehicle order. The personal and professional attention is what led me to purchase from Shavaunne. I would recommend this dealership to all. More
Fast, Easy & Great Service! Shavaune helped us out with a used car. He was fast and efficient in getting all the paper work in so we could have our car in just 1 day :) I will d Shavaune helped us out with a used car. He was fast and efficient in getting all the paper work in so we could have our car in just 1 day :) I will defiantly return to him for my next car! More
My salesperson, Silvia Daniels, did a superb job! Silvia did a great job in providing an excellent vehicle, IS 300, at a favorable price. She is personable, hard working and a consummate professional. Silvia did a great job in providing an excellent vehicle, IS 300, at a favorable price. She is personable, hard working and a consummate professional. More
Great Again This is my second Lexus that should say it all.... First time around Fabio Villa helped us he was so professional, polite, informative, and easy to de This is my second Lexus that should say it all.... First time around Fabio Villa helped us he was so professional, polite, informative, and easy to deal with. Our lease was up so we came back again dealing directly with Fabio. Again he was everything he was the first time around and more. what I like most about Fabio as a salesman he never made us feel rushed, uncomfortable or pressured to make a purchase or decision. We went with another Lexus and very pleased. At this location Everyone is very professional we will send all of our friends and family to FABIO!!!!! Anthony the sales manager was very pleasant as well good job Lexus White Plains More
Outstanding customer service with Tim Feighery I drove over an hour to test drive the RX350. Tim Feighery and I had already e-mailed about the vehicle and upon arrival, it was parked outside the f I drove over an hour to test drive the RX350. Tim Feighery and I had already e-mailed about the vehicle and upon arrival, it was parked outside the front door waiting with the heat on, Tim answered my many questions in a poised and professional way. Since it was dark out, I wanted to park the car under one of the parking lot lights to look it over. Tim took the time to drive it into one of the service bays instead so I could thoroughly check it over without us all being cold. The closing day was as smooth as butter. It was the smoothest car transaction I have ever had at any dealership. The dedication and loyalty this dealership has toward its customers is unbelievable. Tim's experience and thoughtfulness throughout the two visits could not have been better. Alex Rodriguez, who showed us every possible feature of the car, also stood out as another genuine employee who truly cared about our experience. I would highly recommend this dealership, as well as Tim Feighery, for a quick and painless car-buying experience! More
Outstanding Customer Service Peter Doyle made my first-time customer experience with Lexus easy, hassle-free, and pleasant. His extensive knowledge of the product line, attentio Peter Doyle made my first-time customer experience with Lexus easy, hassle-free, and pleasant. His extensive knowledge of the product line, attention to detail, and professionalism combined to make for a singularly positive experience. Thanks to Peter and the rest of the Team, including Dan, as well as Jason and Franky, for providing friendly, and outstanding customer service. More