Ray Catena Lexus of White Plains

Wonderful experience everyone was so nice and friendly! I had visited a couple of dealers and met some very rude salesmen and they quite didn't seem to pay attention to what I was looking for. So I contacte I had visited a couple of dealers and met some very rude salesmen and they quite didn't seem to pay attention to what I was looking for. So I contacted Lexus of white plains and was greeted by Tom Mcphillips sales consultant, he was very helpful over the phone and they had the car I was looking for at their dealership so I decided to go speak to him in person. He is a well informed sales consultant with excellent verbal / communication skills. Unlike many other sales consultant I worked with before, he was an active listener for a change. He made the time to answer all my questions and did not attempt to rush me into a sale. When it came to negotiations, he was honest and set reasonable expectations with regards to current offers and lease bottom-line deals. He went over the numbers and made sure I understood all the terms. He also was kind enough to attempt getting me a better deal than what was offered. He also introduced me to the sales manager who was as nice as he was. Overall, Very friendly and professional staff , it was truly an excellent experience. Tom went above and beyond to accommodate to my needs and help me make the right choices. I am very pleased with Tom, all his efforts and the excellent deal he helped me get. Also, the sales manager was very welcoming and spent time with me and to talk about the dealership and the deal we were negotiating. I strongly recommend Ray Catena Lexus of White Plains if you are interested in a Lexus and in dealing with a friendly and professional staff. Thanks again Tom for all your help and patience with me can't help and smile every time I get into my car. More

Great service and Great price The sales employee Tom McPhillips was very professional with his work. He was able to met the needs of his client. Originally I was thinking about buy The sales employee Tom McPhillips was very professional with his work. He was able to met the needs of his client. Originally I was thinking about buying a used Lexus, but Tom gave me a excellent price for a brand new 2017 RX 350. He was able to negotiate with his manager for a price that was within my budget. He was very thorough with the process of buying the car and explained every detail. Additionally, he in threw in a free crossbar for me that was originally priced $400. This is very helpful because I always haul things with my car. He was very generous, nice and paid special attention to the customers needs. I give him a five star and I will be doing business with him again in the future. No doubt about it. Make sure to go to this dealership, everyone is nice and friendly. All willing to help -Jia Dong More

Fantastic Service! I had a most wonderful experience on my recent purchase with the help of the Rick Brogan. His friendly, pleasant personality along with his patience, I had a most wonderful experience on my recent purchase with the help of the Rick Brogan. His friendly, pleasant personality along with his patience, knowledge and efficiency made my purchase with Ray Catena extraordinarily smooth and and an absolute pleasure! Thank you Rick! More

The Ultimate in Service The service is so good we went back twice. This is the second lexus we have leased from Michael Barone who was a pleasure to work with. The time Micha The service is so good we went back twice. This is the second lexus we have leased from Michael Barone who was a pleasure to work with. The time Michael spent with us to make sure we were happy and got the best deal was amazing - he was extremely patient and accommodating. From choosing a car to the actual purchase to the workings of the car - everyone at the dealership was extremely helpful. A dealership to visit. More

Wonderful Experience Our experience with Rick Brogan was truly a pleasant one. He knew every detail about the car, was patient with all our questions. Once we were comfort Our experience with Rick Brogan was truly a pleasant one. He knew every detail about the car, was patient with all our questions. Once we were comfortable to make the purchase we were in and out of the dealership in less than 2 hours. Bruce who walked us through the working of the car was equally great. Really had a wonderful experience. Would recommend anyone to this dealership. More

AMAZING CUSTOMER SERVICE! Michael Bergman was an absolute pleasure to work with. He went above and beyond my expectations of a salesman. I have bought many cars through other d Michael Bergman was an absolute pleasure to work with. He went above and beyond my expectations of a salesman. I have bought many cars through other dealers and I can say with confidence I have never felt more comfortable and tended to than with Ray Catena of White Plains and Michael Bergman. From start to finish I was not rushed or pressured and was assured I would get the best deal possible. I will be back and when anyone asks, my suggestion is they go see Michael. More

Loved everything about it! David Kurland was amazing to work with. Very efficient and was super professional! He followed up on everything and made the whole process simple and David Kurland was amazing to work with. Very efficient and was super professional! He followed up on everything and made the whole process simple and easy! He is fantastic and I am loving my new car thanks to him! More

Excellent! As a college student, he really helped me get my dream car and worked to the best of his ability to get my leasing agreement done! As a college student, he really helped me get my dream car and worked to the best of his ability to get my leasing agreement done! More

Excellent experience, I would recommend anyone I had a pleasure meeting Fabio at Ray Catena Lexus dealership. He is very professional, confident in his knowledge and most important he is very patie I had a pleasure meeting Fabio at Ray Catena Lexus dealership. He is very professional, confident in his knowledge and most important he is very patient with his customer. He made me comfortable with my choice of car I picked and arranged a good deal with monthly payments as well. Very good experience, definitely will recommend my friends and family members. More

Hospitality and Convenient I bought a per-certified Lexus here, the consultant Michael Bergman is very professional and hospitality. I swift my previous decision to purchase thi I bought a per-certified Lexus here, the consultant Michael Bergman is very professional and hospitality. I swift my previous decision to purchase this Lexus. The whole process is convenient and the consultant explained the transaction process quite clearly and introduce the later maintenance schedule for me. I feel very comfort and happy to make all the document done and get the key within only one week. More