Ray Catena Lexus of White Plains

AWESOME!! My experience with this dealership was wonderful. I was greeted by everyone, and I mean everyone down to the maintenance people, with a big smile, a h My experience with this dealership was wonderful. I was greeted by everyone, and I mean everyone down to the maintenance people, with a big smile, a happy "hello" and a true wanting to make you comfortable. The staff were helpful and explained everything about a Lexus in simple terms to make your selection effortless. I am so happy to have made the trip from Connecticut to New York. I will definitely be a repeat Offender! Thank you, Michael Bergman, Peter, Joellis and Dan who made my experience AWESOME! More

I will be a Repeat Offender here :) Although all my interpersonal interactions at this location did not leave me disappointed in any way...I must go on to say, I highly recommend Fabio V Although all my interpersonal interactions at this location did not leave me disappointed in any way...I must go on to say, I highly recommend Fabio Villa as your guy! He has been in the business for many years and understands the finesse of customer service. With his strong knowledge of the brand and passion for the car industry, his attention to detail has always been superb! Another experience enhancer at this location is that it is a one stop shop! Your sales consultant will see you through the entire process from start to finish and you want a dealership that has enough confidence in their sales reps. to see the deal to completion (from the negotiation process to setting up your phone in your new vehicle, etc). When it comes to finalizing a large purchase it is important that your sales consultant will be attentive to the customers' needs, and that is the treatment that you will receive from Fabio. For the female shoppers who are looking for a Sales Consultant that will be polite and treat you with respect... rest assured you are in good hands with Fabio Villa! I'd like to add that this dealership is very clean, comfortable and inviting (Waiting / Service area is a 10). If you are going here for service, go see Frank Acevedo , I'm sure he will bring a smile to your day! More

TERRIFFIC!!! My experience at Ray Catena Lexus of White Plains was great.Fabio Villa was excellent at taking care of all my needs.I highly recommend both him and t My experience at Ray Catena Lexus of White Plains was great.Fabio Villa was excellent at taking care of all my needs.I highly recommend both him and this dealership for outstanding customer service. More

Great experience! Was referred to this dealership by 2 colleagues. From the moment we walked in we were greeted with a smile. Our salesman Peter Doyle was great. I boug Was referred to this dealership by 2 colleagues. From the moment we walked in we were greeted with a smile. Our salesman Peter Doyle was great. I bought my NX that evening. The whole experience from start to finish was easy! Highly recommend this dealership and salesman. More

Great Experience David Kurland, who sold me the car, is very competent and efficient and makes things very easy on the customer. Everything about the experience was e David Kurland, who sold me the car, is very competent and efficient and makes things very easy on the customer. Everything about the experience was excellent. More

Fabio Villa was EXCELLENT!!! Fabio Villa made the entire process of leasing a new vehicle a more pleasurable experience than I anticipated. He answered my questions very patiently Fabio Villa made the entire process of leasing a new vehicle a more pleasurable experience than I anticipated. He answered my questions very patiently even if I asked the same questions many times. He is very familiar with the Lexus line of luxury cars. He returned every call & has gone above & beyond what a sales consultant's responsibilities may be-his patience & knowledge is a valuable asset to Ray Catena Lexus of White Plains. They are very lucky to have Fabio Villa working at Ray Catena! The NX is the 2nd Lexus vehicle I possess & that experience was excellent also. I have already recommended anyone I know who wants to buy a Lexus, they must see Fabio. Thank you so much for your patience, compassion & expertise. Today marks 1 month since I possess the NX & I love it. Wendy S. (with Seth & Danny 12/15) More

Professional Car salesmen are rare, they got one of them We wanted to shop around for a new car and entered Lexus of White Plains. We were connected to Fabio Villa and appreciated his professional approach t We wanted to shop around for a new car and entered Lexus of White Plains. We were connected to Fabio Villa and appreciated his professional approach to show us the Lexus cars. Fabio is excellent in his customer approach, not pushy at all and extremely knowledgable and professional about the cars he sells. Could not ask for a better experience to buy a car for a change. The follow up and the dealings with insurance etc. was as well doen in a very professional manner with great patience. Thank you Fabio More

Good place to buy and service a Lexus Comfortable feeling facility - knowledgeable and pleasant salesman - adequate time spent explaining all the complex systems in the vehicle. The offer Comfortable feeling facility - knowledgeable and pleasant salesman - adequate time spent explaining all the complex systems in the vehicle. The offer was made to allow us to return at any time for further guidance as to how to access and operate all the electronics. Salesman always available to help. Tech person (Joelis Cortorreal) spent as much time as we needed to get us squared away on the car. He also was very knowledgeable. More

Pleasurable Experience! Very nice dealership with many cars to see! Staff really knows their vehicles. Dan and Tim were a pleasure to work with- very accommodating and hone Very nice dealership with many cars to see! Staff really knows their vehicles. Dan and Tim were a pleasure to work with- very accommodating and honest. You will want to return here for your next purchase because they make everything so easy and pleasant.... Not like other dealerships who are only interested in the sale, then forget about you. Dan is a marvelous manager and Tim really knows his stuff. Everyone there is very courteous and they have a comfortable waiting room for service if you decide not to use the free loaner. Customer service is important in a dealership. All Lexus's are the same......it's the dealer that makes the experience. More

The dealership was friendly and efficient. Dealership and Salesperson were great. The transaction went off without a hitch. Everything that was promised was delivered and they spent time goin Dealership and Salesperson were great. The transaction went off without a hitch. Everything that was promised was delivered and they spent time going over the car with me. More