
Ray Catena Lexus of White Plains
White Plains, NY
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New car purchase Excellent service with my questions answered. I particularly liked that no one gave me any kind of pressure. Tim and the sales manager were very cou Excellent service with my questions answered. I particularly liked that no one gave me any kind of pressure. Tim and the sales manager were very courteous and helpful. More
New RX350 Superb experience. Have had many new cars in my lifetime but this was an enjoyable experience. Our salesman Tim F. Could not have been more helpful or Superb experience. Have had many new cars in my lifetime but this was an enjoyable experience. Our salesman Tim F. Could not have been more helpful or knowledgeable. Great !! More
Very easy going and knowledgeable I originally stopped by to see if I can fit In Es350 and when I did I spoke with Mike and mentioned I wanted to see if I fit and if so would like to s I originally stopped by to see if I can fit In Es350 and when I did I spoke with Mike and mentioned I wanted to see if I fit and if so would like to see what can kind of deal he can put together. Before all of that he said let's take it out for a spin then talk numbers. We did that and I fell In love with it he put a great deal together and it was a very smooth process. I've bought other cars in the past and this has been the best experience I had by far. Bottom line..... SEE MIKE he'll take care of you without a doubt. Thanks again Mike, hope to do more business with you in the future!! More
2016 Lexus ES 350 Dan Zaccanino, as usual was a pleasure to deal with. I've been dealing with Dan for over 25 years and continue to find him, professional, knowledgeabl Dan Zaccanino, as usual was a pleasure to deal with. I've been dealing with Dan for over 25 years and continue to find him, professional, knowledgeable and consistently attentive to our needs and requests. The entire staff were both helpful and accommodating. It's has been a wonderful experience dealing with Dan and Ray Catina Lexus of White Plains. John J DeMascio More
Wonderful and direct Michael I recently leased a lexus (Rx350) with Ray Catena Lexus of White Plains. Having dealt with several other dealers before this, i consider Ray Catena a I recently leased a lexus (Rx350) with Ray Catena Lexus of White Plains. Having dealt with several other dealers before this, i consider Ray Catena a cut above the rest. Everything from the personalized attention to not having any drama was great. Michael Bergman was great as our sales person and gave us a really great deal without the crazy haggling process. Further, through the process - it was great to see the other sales people, managers and techs all working together as a team. For the first time i really felt valued as a client, rather than just another number. On top of all this, getting a good price on a great car is a dream. Thank you guys! More
Thorough and Professional Michael Bergman was very helpful in reviewing all the details regarding my new Lexus purchase. I am extremely pleased with his attention to details r Michael Bergman was very helpful in reviewing all the details regarding my new Lexus purchase. I am extremely pleased with his attention to details regarding the car itself, the negotiating process, the paperwork, and the delivery of the car. Thank You . . . . . Sam Morell More
Painless This is the third vehicle we have purchased through the Catena group, and our second Lexus. The entire process from the GM, John D (true class act) t This is the third vehicle we have purchased through the Catena group, and our second Lexus. The entire process from the GM, John D (true class act) to our very patient and professional sales representative Fabio Villa has been exceptional. Joellis Cortorreal along with Fabio took time to explain every aspect of the vehicle. Our service advisor Jimmy Tepelidis even stopped in to offer any assistance. They have proven once again that consistency in service is the key to retaining customer loyalty. On a side note, Fabio even offered to come in on his day off if needed to deliver the vehicle in order to accommodate our schedules. More
Friendly, Professional & Efficient I just leased my 3rd & 4th Lexus. As far as professionalism, courtesy and responsiveness, I can't imagine getting having a better car buying experien I just leased my 3rd & 4th Lexus. As far as professionalism, courtesy and responsiveness, I can't imagine getting having a better car buying experience. More
Easy with Fabio Buying a car is usually no easy task There's so many questions you have to ask Getting straight answers and negotiating a price Can be dauntin Buying a car is usually no easy task There's so many questions you have to ask Getting straight answers and negotiating a price Can be daunting and stressful and not very nice However, dealing with Fabio relieves the stress As sincerity and knowledge he does possess He treats his clients with the respect they are due Not wanting to take advantage of you No haggling, bickering for every nickel and dime. Agreeing on the deal didn’t take too much time. He presented the deal in a fair and agreeable way So that we were quite pleased at the end of the day So thank you Fabio for making it easy When buying a car without feeling queasy. H & I ps: The GS350 is terrific also. More
Best Car Buying Experience The showroom experience is warm and professional as soon as you set foot inside. My salesperson, Fabio Villa, was very knowledgeable and balanced in h The showroom experience is warm and professional as soon as you set foot inside. My salesperson, Fabio Villa, was very knowledgeable and balanced in his discussion of the Lexus RX 350 we were looking at along with some competing models we were contemplating. We were offered an immediately fair price with no sales pressure. This is the model that all dealerships should emulate. I would strongly recommend working with Fabio, you will be pleased. More