
Ray Catena Lexus of White Plains
White Plains, NY
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Saw the commercial, had to have it! My husband fell in love with the new IS350 sport based on the commercials that were showing in November and December. We entered the dealership just t My husband fell in love with the new IS350 sport based on the commercials that were showing in November and December. We entered the dealership just to gather information and were discouraged by a lackluster interchange with Tim F. He just didn't seem interested almost as if he profiled us either by the hoooptie we pulled up in, nationality, not quite sure... he gave us the highest price quotes told us we could only take advantage of the advertised deal on a very basic model.. Well there are no basic cars at ray catena.. most models have minimal packages that ensure you enter the market with a decently equipped luxury car. We had inquired online and Fabio received our inquiry. From that interchange we had to return. Fabio was patient, honest, fair and helpful. He had to order our car and he did so with a smile while most dealers really want you to take what is in stock. He never called us after test driving, instead he gave us time to make our own decision. We love the car, we've been in contact since purchasing 3 months ago and Fabio has been just as friendly. We now see how friendships and bonds can be fostered over large purchases and how car buying is not as bad as we hear it can be.. Your salesperson can make or break the deal!! More
Our First Lexus We weren't planning on purchasing a Lexus but after an impromptu visit our thoughts immediately changed. Two visits later, we left with a new RC 350 We weren't planning on purchasing a Lexus but after an impromptu visit our thoughts immediately changed. Two visits later, we left with a new RC 350 F Sport and are thrilled. Tim Feighery is an outstanding salesman willing to accommodate any and all requests. His knowledge and insight were impressive and his professionalism won us over. It was a real pleasure purchasing a car through Tim and the entire team at Ray Catena. It won't be long before we need another vehicle and I have no doubt we will be back. Thanks Tim and everyone at Ray Catena; a great experience from beginning to end. More
I was thoroughly impressed by my experience I recently leased a Lexus Rx 350. The salesman I dealt with was Fabio Villa. I was impressed by his professionalism and his knowledge of the vehicle I recently leased a Lexus Rx 350. The salesman I dealt with was Fabio Villa. I was impressed by his professionalism and his knowledge of the vehicle as well as his immense patience as I learned the various features of my new car. At no time did I feel pressured to purchase or lease this vehicle. I would recommend this dealership again without hesitation. More
A Grand Experience ! Lexus 250 F Sport Crafted Model The service at Ray Catena of Lexus was absolutely superb. From walking in through the door and being greeted by the wonderful women behind the front d The service at Ray Catena of Lexus was absolutely superb. From walking in through the door and being greeted by the wonderful women behind the front desk to driving my car off the lot- the entire experience was smooth and professional. Fabio was a great salesmen the guy is an ace- not only was he honest and upfront from the beginning but he was easy to approach, speak to, and get a hold of at anytime of day leading up to the purchase of my vehicle. He was well dressed, and kind mannered allowing for you to feel comfortable from the start. Dan the sales manager was also a pleasure to work with, he was genuine and a great personality for the dealership. I believe both Fabio and Dan are absolute assets to Ray Catena Lexus and should be treated as such. Even the young gentleman that went over the technological aspect of my car was extremely informative and well mannered. Without hesitation I would return to Ray Catena Lexus for my next car as long as Fabio and Dan are still present! More
My third Lexus This is my third Lexus handled by an outstanding salesman Rick Brogan of Ray Cantena. He was right on the ball with everything, timely and thorough. This is my third Lexus handled by an outstanding salesman Rick Brogan of Ray Cantena. He was right on the ball with everything, timely and thorough. I would whole heartily recommend this team. More
Michael is a great guy!! Michael Barone is very patient and a pleasure to deal with!! He is extremely honest and bends over backwards to try and accommodate the customer. Michael Barone is very patient and a pleasure to deal with!! He is extremely honest and bends over backwards to try and accommodate the customer. More
Great sales experience My sales associate, Michael Barone, was great to work with. He was very knowledgable and professional and I would definiately recommend him to friend My sales associate, Michael Barone, was great to work with. He was very knowledgable and professional and I would definiately recommend him to friends and family. More
Ray Catena continues to be a first class operation We've gotten a number of cars from this dealership (and one from Catena's BMW dealership). The dealership continues to be a First Class operation in We've gotten a number of cars from this dealership (and one from Catena's BMW dealership). The dealership continues to be a First Class operation in every possible measure. My sales associate, Michael Barone continued in a long line of outstanding Lexus reps. My only advice would be that Lexus needs to better explain their new Enform smartphone services. More
My First (and definitely not my last) Lexus My husband and I were looking to purchase the new Lexus NX200T F Sport. The moment we walked into Ray Catena of White Plains, Michael Barone was there My husband and I were looking to purchase the new Lexus NX200T F Sport. The moment we walked into Ray Catena of White Plains, Michael Barone was there to greet us. His kind and "down to earth" demeanor made this purchase a wonderful experience. Michael was the epitome of professionalism. He went above and beyond by encouraging us to attend a special Lexus promotion: The Lexus NX Ride and Drive Tour. After going to this event, we received $1000.00 off our purchase! Originally, we were told it would take at least one month for our car to be delivered. Within two weeks, we received a call from Michael telling us our car was in! He made the process unbelievably smooth and expertly answered our many questions. We were absolutely delighted to work with Michael and would recommend him to anyone! More
Buying a 2012 Lexus Fabio Villa is just a super nice guy. He wants you to be happy in your new car and follows up after your purchase to check in. He returns your phone Fabio Villa is just a super nice guy. He wants you to be happy in your new car and follows up after your purchase to check in. He returns your phone calls right away - even after you have already purchased the car! Very nice quality of service. Oh, ... and the car is real nice too!! More