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Ray Catena Lexus

Overview Employees Reviews (271) Inventory (29)

Dealership

Service Center

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Ray Catena Lexus

4.5

271 Lifetime Reviews

1435 Boston Post Rd, Larchmont, New York 10538 Directions

Sales: (914) 833-5000

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Excellent

83% Recommended

4.5

271 Lifetime Reviews

View 2 Awards

Customer Service

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Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Welcome to the Ray Catena Experience... It has always been my belief that if you do the right thing, good things happen. With that in mind, we at Ray Catena, believe every customer who enters our website, or one of our showrooms, should experience a level of service and commitment like no other in the industry. For over 46 years, the Ray Catena Auto Group, has lived up to this belief by meeting and exceeding the expectations of the hundreds of thouo ands of customers we've been honored to serve. Experience for yourself why our customers always come back to Ray Catena. Remember, "True Value is Always Realized After The Sale." Ray Catena

Top Reviewed Employees

Steve Richman

Sales

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View 61 Reviews

Ed Bartoli

Sales Associate

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View 56 Reviews

Noel Greenstein

Sales

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View 38 Reviews

Mike Liberti

Sales

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Latest Reviews

October 22, 2018

"outstanding Service"

- Luis

From now on very time I going to buy a car I will go to Ray Catena Dealer and I will be looking for Steve Stoop to help me with the sale.

Employees Worked With

Steve Stoop

September 15, 2018

"poor sales customer service"

- mv

Was planning to evaluate my options for return of rx 350 lease with Steve richman.. He kept insisting that his price was better than the mail in offers from the same dealership.. without giving me some key specifics e.g cap cost..then got upset that I was asking questions and said that he was spending too much of time. After working with another salesman (as per my request with ralph michell) I was charged an extra $50 for buyoff, wth questionable breakdown in the buyoff offer - not that the amount matters but it shows the unprofessionalism and narrow-mindedness of the place. I would agree with the other negative reviewer as well - during the lease process steve showed interest and good salesmanship till I gave the check then changed his attitude to a pretty much 'don't care attitude. Would not recommend.

Employees Worked With

Steve Richman

2.0

June 07, 2018

"Service Review - Really great experience"

- Ed the Mariano Rivera Fan

I wanted to share how much I really like the service in your service center. I didn't buy the car (2015 Lexus RX 350) there but you were pretty honest what was needed and very impressed with the workmanship. I dealt with Rafael Llamas who was very pleasant and helpful. It's a very impressive place and the customer service is A+. Thank you and rest assured I will be back for my next service. P.S. Thanks again for keeping my cups after leaving them in the loaner.

Employees Worked With

Rafael Llamas

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