Ray Catena of Freehold - Mercedes-Benz Dealership

Professional Immediate, kind attention from the second you walk through the door ~ from the front desk. My salesman “Frankie Lopes” was professional, and knowle Immediate, kind attention from the second you walk through the door ~ from the front desk. My salesman “Frankie Lopes” was professional, and knowledgeable of the vehicle(s) I was interested in. He was patient with me on different price(s) and lease options that worked best for me. I drove away a very happy customer. Loving My AMG !!! More

Pleasant and hassle free. This is m third Mercedes but I am a new customer of Matt Rafla of Ray Catena. My experience with Matt was far better than my previous dealings with o This is m third Mercedes but I am a new customer of Matt Rafla of Ray Catena. My experience with Matt was far better than my previous dealings with other sales representatives. Matt was knowledgeable and responsive to my needs and concerns as a customer. I will definitely continue doing business with Matt in the future. More

Pleasant experience We had Frankie and he made our experience pleasant and unpressured. The staff was all very friendly would definitely recommend to anyone looking to bu We had Frankie and he made our experience pleasant and unpressured. The staff was all very friendly would definitely recommend to anyone looking to buy a car here! More

Jack Coffey Is A Premier Sales Person I have been purchasing cars for many years, and Jack Coffey is simply the best salesperson I have ever dealt with in any purchase. This is not about I have been purchasing cars for many years, and Jack Coffey is simply the best salesperson I have ever dealt with in any purchase. This is not about one purchase, it has been a relationship that has spanned over 30 years, and Jack has always made myself and my family feel more than just "another sale"...Jack has stayed at the same place for so many years, it's very comforting, in a world where there is a revolving door of people, that you can always reach Jack, and know HE will call you and take care of you. Purchasing a luxury vehicle, such as a Mercedes, it's not always just about the price you pay, but the comfort and service of the salesperson, is something you don't always see on places like auto trader or ebay....I don't know too many salespeople who call you on the anniversary of your purchase to wish you and your vehicle a happy anniversary....Jack Does...just a thought More

Phenomenal! Best experience I ever had buying a car, and Matt is the KEY reason why. He was patient, listened, helped, suggested, never pushed. Gained my trust Best experience I ever had buying a car, and Matt is the KEY reason why. He was patient, listened, helped, suggested, never pushed. Gained my trust immediately and did right by me from beginning to end. He is THE definition of what a sales rep should be and what top customer service should like. Thank you Matt for an unforgettable car buying experience! More

Great Experience Our sales representative, Gina Pantano was great! Knowledgeable, no rush, no pressure and so patient. Leased 2 cars from her. On a scale of 1 - 10 wo Our sales representative, Gina Pantano was great! Knowledgeable, no rush, no pressure and so patient. Leased 2 cars from her. On a scale of 1 - 10 would give her a 11!! Thank you for such a great experience. Alan & Diane Winik More

Dennis Smith Matt Bauer Sam Carthan My wife and I were treated with great care respect and attention. We received open and honest answers to all our questions. Dennis Smith was a superb My wife and I were treated with great care respect and attention. We received open and honest answers to all our questions. Dennis Smith was a superb professional. Very knowledgeable and helpful. I rate them with the highest MARKS. More

Wonderful Experience! This is the second car we purchased from Gina. She is professional but makes you feel like a friend too! She is knowledgeable and a pleasure to deal w This is the second car we purchased from Gina. She is professional but makes you feel like a friend too! She is knowledgeable and a pleasure to deal with! Great asset to Ray Catena! More

A Great Buying Experience! I have been purchasing cars since 1955.Gina is the best salesperson I have ever had.She truly cares about her customer's needs.She has a "no-pressure" I have been purchasing cars since 1955.Gina is the best salesperson I have ever had.She truly cares about her customer's needs.She has a "no-pressure" approach to car sales.I felt very comfortable throughout the buying experience. More

Polite responsive and doesnt give any nonsense pitches Dealing with the dealers in north jersey you feel like your just another sale. You ask questions and they drive you insane to get the bottom line. I h Dealing with the dealers in north jersey you feel like your just another sale. You ask questions and they drive you insane to get the bottom line. I have not met nick in person and came from a costco auto program referral. I asked him to give me exact numbers on everything and I built a specific car as well. He located similair cars and answered every question I had. He did it with class and I felt like a human being not just another sale to him. He was polite and left such a great impression about him. He is an intelligent guy and respects your time. I know who I am coming to to avoid the rif raff and bolagna from being in a congested area. I am coming to Nick and I feel so comfortable with him and his amazing customer service skills and knowledge. Thank you for the great experience. More