Ray Catena of Freehold - Mercedes-Benz Dealership

Paul is a great salesman who cares about his customer and walks through the sale process with grace and efficiency. He patiently helped me choose the right car. He followed through the sale with meticulous e walks through the sale process with grace and efficiency. He patiently helped me choose the right car. He followed through the sale with meticulous explanation of various car operation functions. This is the best car buying experience I've had and he totally deserves the five star rating! More

Thanks to Chantal for a great experience. Excellent service and a smooth, efficient dealership. The experience was akin to dinner at a fine restaurant. My C300 is my first Mercedes but it most definite service and a smooth, efficient dealership. The experience was akin to dinner at a fine restaurant. My C300 is my first Mercedes but it most definitely will not be my last. More

Paul was a great help!! We lost a vehicle in Sandy and he made the process of buying a car easy (which is a rarity!) he made the process of buying a car easy (which is a rarity!) More

We were pleasantly surprised by the attention we were given in general. All of our questions were answered thoroughly and professionally. The test drive was long enough to really experience the feel of given in general. All of our questions were answered thoroughly and professionally. The test drive was long enough to really experience the feel of the car and Larry was able to explain the workings of the vehicle. Everything was handled in a very timely manner and we never felt that any of the employees were condescending or "snobby". From the minute we walked in the door to the minute we left, we did feel that this dealer valued our business. More

I'm a very satified customer, and very appreciative to Frank Mastrovito for going over and beyond to make me happy, my intail expierence was not pleasant and when I verbalize my dissatifaction, Mr Mastro Frank Mastrovito for going over and beyond to make me happy, my intail expierence was not pleasant and when I verbalize my dissatifaction, Mr Mastrovito took over and address my concerns immediately, he listened to what I had to say, staying calm even when I lost my cool, he reassured me that he will see to it that I am a satisfied customer, his efforts are greatly appreciated, and I will make sure that I share this experience to all my patients, friends,and family, it is excellent work like this that defines a sucessful business from a failed one, and his outstanding work should be recongnized, he is an asset to this company, and quite frankly I think he is corporate material. Mr. Mastrovito thank you, words cannot discribe how happy you made me at the time of my life when I am emersed in a curve, you lifted my spirits and I am forever grateful. I would like to take this opportunity to express my thanks to Chantal Michaud for her excellent work as well, I was assigned to her and she was very pleasant, and kept me well informed at all times, she's an asset to this company and should also be commended for her excellent work. Thank you Chantal for everything, your shared life experience has helped me and you made me feel like an important person not a number, I will always be a Mercedes client because of this expierence. Thanks Michelle More

I had a great experience...Paul was very helpful and made it easy for me to turn in my old lease and drive out with a 2013 Mercedes...thanks it easy for me to turn in my old lease and drive out with a 2013 Mercedes...thanks More

At first, I came to this dealership to look at a used car. I was greeted at the door by Anna Husman and she stayed by my side the whole process. She showed me the car I was interested in and I then met car. I was greeted at the door by Anna Husman and she stayed by my side the whole process. She showed me the car I was interested in and I then met with Barry Crincoli who tried to work out a deal with me. Unfortunately, the deal did not work- BUT- it worked to my benefit because I got an amazing deal on a brand new C300 Sport Sedan thanks to Frank Mastrovito, who was very gracious with his deal he offered me. While this was all going on, Anna showed me the whole dealership and I was blown away by the service department and how clean the work area was. After the deal, Frank asked my 4-year old son what he could get him and my son said, "Pizza and french fries." Can you believe that Frank actually went out and bought him pizza and french fries? I was blown away. Like I said, Anna stayed by my side the whole time and even called a few days later to make sure I was still thrilled with the car! Once again- thanks for all that you did for us! More

Visited MB of Freehold to look at a CPO C Class. Paul was very helpful in explaining the different packages each car came with. After choosing a car the negotiation process was very amicable. At no tim was very helpful in explaining the different packages each car came with. After choosing a car the negotiation process was very amicable. At no time was I pressured in to buying right now and he encouraged me to compare prices to make sure I felt I was getting the best deal I could. Ind the end I purchased a 2010 CPO C300. Would definitely recommend the dealer and in specific Paul Vallejo if you in the market for a mercedes benz. More

YOUR DEALERSHIP IS GREAT, POLITE FRIENDLY. NO TENSION ON THE SALES FLOOR VERY DIFFERENT THEY WHAT I HAVE SEEN IN MOST DEALERSHIPS.AFTER I LEFT I ACTUALLY WANTED TO SEE EVERYONE AGAIN ESPECIALLY PAUL. I THRO THE SALES FLOOR VERY DIFFERENT THEY WHAT I HAVE SEEN IN MOST DEALERSHIPS.AFTER I LEFT I ACTUALLY WANTED TO SEE EVERYONE AGAIN ESPECIALLY PAUL. I THROUGHT MITCHELL WAS GREAT TOO HE AND PAUL NEVER MADE ME FEEL THEY WHERE TRYING TO PUT ONE OVER ON ME THANKS BARBARA RADOSTI More

PAUL WAS VERY HELPFUL WITH MY PURCHASE OF A USED CAR , AND I WOULD GO BACK AGAIN TO THIS DEALERSHIP IN THE FUTURE. THANKS AGAIN PAUL AND I WOULD GO BACK AGAIN TO THIS DEALERSHIP IN THE FUTURE. THANKS AGAIN PAUL More