Ray Catena of Freehold - Mercedes-Benz Dealership

Getting my first Mercedes was a goal that I set for myself a very long time ago. you could only imagine how exciting it was for me to reach that accomplishment. The experience surpassed my expectation myself a very long time ago. you could only imagine how exciting it was for me to reach that accomplishment. The experience surpassed my expectations due to Gary Placona and his team at Mercedes of Freehold. He went above and beyond to seat me in the exact model I was looking for. He and his team were friendly and accommodating. The time Gary spent with me ensuring that I was happy with my purchase decision was unlike any customer service I have seen. Now that I have my first Mercedes, I can't imagine going any where but to Gary to get the ones that follow. I highly recommend him when making the decision to drive a Mercedes. More

We had a great sales advisor (Abeth Vincent). Treated us with courtesy, respect and professionalism. He had completed knowledge of the vehicle he was selling us. The dealership also gave us good value for o with courtesy, respect and professionalism. He had completed knowledge of the vehicle he was selling us. The dealership also gave us good value for our trade-in. We did not feel short-changed in any way. The entire dealership (sales managers, financial advisors, front-desk, billing, credit, service reps) were also very professional and treated us very well. Will have no hesitation in recommending this dealership to anyone interested in buying a car fro Mercedes Benz of Freehold. Even if you walk in no knowledge of your vehicle or your trade-in you will not feel that they cheated you in any way into buying or selling your trade-in. They did not pressure us into buying or leasing a car from them. Overall it was a great buying experience. More

Gary Placona was a tremendous help in assisting me with my purchase of my new car. He took great care of me. He followed up quickly on my calls and questions and most of all his genuine personality made my purchase of my new car. He took great care of me. He followed up quickly on my calls and questions and most of all his genuine personality made the sale one that i will remember. More

Offered detailed and knowledgeable explaination of all the vehicles' features. Did not feel pressured into purchasing and was very helpful in highlighting the cars attributes. Stayed in touch. the vehicles' features. Did not feel pressured into purchasing and was very helpful in highlighting the cars attributes. Stayed in touch. More

I was visiting some friends and mentioned that my Saab 97 X SUV was getting up in miles and I would be looking to replace it. Saab stopped producing the SUV so my friends suggested that I stop in Mercedes Be X SUV was getting up in miles and I would be looking to replace it. Saab stopped producing the SUV so my friends suggested that I stop in Mercedes Benz of Freehold, they said they had worked with a salesman over there and that I should ask for him, that he was "a good egg". I asked for John Finley as they had suggested and found him to be a true professional (I am a salesman, myself). He was courteous, well informed and answered all my questions with clarity and, as far as I could tell, honesty, an attribute fast disappearing. He didn't close me only due to the fact that my wife demands I look at BMW, but as for me, I'll likely come back here to buy. Thanks, John. More

I normally don't give out ratings unless someone stands out to me and provides me with a WOW Moment, but this dealership is really terrific. I must admit I had limited time to peruse the showroom looking t out to me and provides me with a WOW Moment, but this dealership is really terrific. I must admit I had limited time to peruse the showroom looking to replace my 1997 Mercedes-Benz C-Class C230 4dr Sedan, (which still looks almost as good as new by the way), as I was on my way to a Seminar killing some time. But, I have to say Salesperson John Finley not only warmly greeted me, but he took the time to answer more than a few questions I had, even though I told him almost immediately that I didn’t have long to shop. Mr. Finley genuinely seemed interested in what I had to say, and he more than attentively listened to what I was looking for in a car. He even addressed me several times in our conversation by my first name. It’s that kind of personal attention to detail, that should not go unnoticed. His demeanor was relaxed, yet confident, and he was not pushy or arrogant in the least, which I found exceedingly refreshing, amongst those stereotyped in his profession. Mr. Finley most especially took the time to show me how much my car has evolved over the years, and all I can say is WOW to that too, and openly shared why purchasing a new vehicle would benefit me. I have say the time he took to share with me made me feel special and at ease, and even though I had to leave, I can honestly say with absolute certainty that I will be back, and it’s because this Dealership knows how to impress without pressure tactics! Thank you Mercedes Benz of Freehold! And, if you read this... Thank You John Finley for your courteous manner and wealth of knowledge! I shall say in closing, that I will be back, and I will personally ask for You. You can count on that!!! :-) More

On my visit to your dealership, I was met and greeted by Mr. John Finley. He seemed genuinely interested in my personal situation and treated me with dignity and respect. The thing that I most appreciated w Mr. John Finley. He seemed genuinely interested in my personal situation and treated me with dignity and respect. The thing that I most appreciated was his willingness to take his time with me, and at the same time, was not your "typical pushy salesman". John was able to answer all of my questions and had a thorough knowledge of the inventory, specific options, pricing, etc. I would be happy to recommend John to anyone I know that is in the market for a new or used Mercedes. Although I have not yet made up my mind about my next car, when the time comes (still shopping), MB of Freehold will definitely be at the top of my list! More

I have a Chrysler PT Cruiser and have been looking at BMW'S but a friend suggested I trip to Freehold(I live in North Jersey) Mercedes-Benz. I went to visit and was very impressed with my salesperson, J BMW'S but a friend suggested I trip to Freehold(I live in North Jersey) Mercedes-Benz. I went to visit and was very impressed with my salesperson, John Finley. I felt he was very informative, without being pushy or snobby (which is how I felt I was treated by the salesperson at BMW). I looked at several used vehicles, now I just have to make up my mind! I am happy that my friend told me about your dealership, and I am fortunate to have had John be my salesperson. It was definitely worth the trip! More

Jack did a terrific job in helping to determine which model to buy. He was patient, knowledgable and very friendly. He helped greatly in showing us the amenities that the car had and answered our quest model to buy. He was patient, knowledgable and very friendly. He helped greatly in showing us the amenities that the car had and answered our question after we took delivery. I would reccomend him to any one. He is a great asset to your business. More

Visited with my niece who's looking gfor her first luxury purchase. Visit was enjoyable and informative. Still making decision, but this dealer is top of the list. purchase. Visit was enjoyable and informative. Still making decision, but this dealer is top of the list. More