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Ray Catena of Freehold - Mercedes-Benz Dealership
Freehold, NJ
915 Reviews
Welcome to Ray Catena Freehold, your family-owned and operated Mercedes-Benz dealership serving the local community. Whether you're from Monroe, Old Bridge, Colts Neck, Howell, Morganville, or beyond; we're here to provide a world-class sales and service experience. We have an extensive inventory of new Mercedes-Benz vehicles, including popular models in the Mercedes-Benz CLA-Class, S-Class, and GLE. You’ll also have access to a great range of luxurious used cars, including some fantastic certified pre-owned Mercedes-Benz models. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 915 reviews
July 03, 2011
We had a terrible experience many years ago w/MB We had a terrible experience many years ago w/MB dealership. MB of Freehold dissolved that experience and we are considering 2 more MB's because of We had a terrible experience many years ago w/MB dealership. MB of Freehold dissolved that experience and we are considering 2 more MB's because of their guidance and professionalism. Feeling more secure than we have with any other dealership we have dealt with. More
by JANICE ROMEO
Employees Worked With
Abeth Vincent
June 13, 2011
This is the best MB dealer for service in NJ. I visited a lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and lot of MB places and they couldn't fix even small issues on my 08 c300. MB of Freehold is the only one I trust because they know what they doing and know how to find the problem without guessing. Service people very nice and knowable. Luke W. More
by lukew7
Employees Worked With
Rayan
May 15, 2011
My husband saw a CLK350 online. We went to the dealership. Sal was our sales associate. Sal had difficulty finding the car as it was not ready to be shown. It still needed to be cleaned up. He wan dealership. Sal was our sales associate. Sal had difficulty finding the car as it was not ready to be shown. It still needed to be cleaned up. He wanted us to wait til they did the cleanup but we said we understood and wanted to test drive it. Sal was polite and very knowledgeable about the car. When I noted some marks on the rear bumper, he said that it was a used car. So he was not in anyway trying to make me feel that we were buying a car that they had tried to make look like new. Also a dealership should not put a car online that is not ready to be shown. When Sal told us the price, he was 0.5K over the internet price and my husband had to point this out to him. We wanted to trade our Lexus in. My husband did research to see what his Lexus should be worth. Sal offered a number which was significantly lower. He brought in another man who he said was the sales manager. This man offered my husband what my husband thought the trade-in should. We all shook hands with a good faith deal since we wanted to return the next day to see the car cleaned up and leave a deposit. The next morning Sal called and I spoke to him. He said that they could not give us the money they committed to for the Lexus. He was courteous and said he did not want us to make the trip to find this out. In my opinion, they should have either not made an offer on the Lexus until they completed their research or they should have honored the amount or negotiated a lower price for the CLK. While the day of visit to the dealership was very positive, the fact that they reneged on our handshake agreement in less than 24 hours made MB of Freehold a business that is hard to recommend to a friend. More
by MSR350
Employees Worked With
Sal LaBarbera
April 28, 2011
Had my MB serviced by them many times. It was always easy to secure appointment and they always get my car back in reasonable time. The service staff really make an effort keeping me inform of the prog easy to secure appointment and they always get my car back in reasonable time. The service staff really make an effort keeping me inform of the progress. I'll always go to them for any of my MB related matters... More
by samnt650
Employees Worked With
one
April 15, 2011
My wife and I had purchased Mercedes from other MBUSA dealerships and were not novices to the luxury car buying experience. Having had mixed 'success' with other MB dealers we decided to try MB of Freeh dealerships and were not novices to the luxury car buying experience. Having had mixed 'success' with other MB dealers we decided to try MB of Freehold. Professional and relaxed is the atmosphere. Sal LaBarbera was the sales representative we dealt with. The car was ready for inspection and a test drive upon our arrival. Details were quickly sorted out and a few days later we picked up the car. Sal took care of every detail and walked us through the process effortlessly. Billy Dye handled the fincials with precision. Sal ensured that my wife understood all of the systems of this feature-laden vehicle and called in the experts when necessary. Thanks to the team at Freehold MB. More
by hoffmad
Employees Worked With
Sal LaBarbera
April 12, 2011
Went to look for a new truck but was weary about going to Mercedes - Benz of Freehold because of price and customer service when coming to look at cars. We were wrong!!! We immediately were introduced to Jac Mercedes - Benz of Freehold because of price and customer service when coming to look at cars. We were wrong!!! We immediately were introduced to Jack Coffey and needless to say because of Mr. Coffey we came out of the dealership with a new truck for the price that we wanted. Mr. Coffey was truly a gentleman and understood what we were looking for and never pressured us in any way. Thank you for caring. Will always refer to Jack whenever someone asks!! More
by erdo1216
Employees Worked With
Jack Coffey
April 02, 2011
This was my first time purchasing a new Mercedes and the amazing experience began as soon as I walked in. Sal greeted me at the door and catered to my every need in such a polite and professional manner. I amazing experience began as soon as I walked in. Sal greeted me at the door and catered to my every need in such a polite and professional manner. I previously went to other high-end dealerships and was not treated well at all. Sal was great from start to finish and I will definitely use him as my sales representative in the years to come. I recommend anybody considering purchasing a Mercedes to speak with him. Honest, caring, and truly an amazing individual. Thank you Sal for everything you do. More
by gold.kyle
Employees Worked With
Sal LaBarbera
March 26, 2011
I HAVE A VERY BAD EXPERIENCE WITH THIS DEALER , THEY DONT REPLY YOUR PHONE CALLS , YOU ASKED THEM TO SHOW THE CAR TWICE THEY REFUSE. THERE ANSWER IS GO AND FIND IN THE BACKYARD. I WAS TAKING A CAR ON LEA REPLY YOUR PHONE CALLS , YOU ASKED THEM TO SHOW THE CAR TWICE THEY REFUSE. THERE ANSWER IS GO AND FIND IN THE BACKYARD. I WAS TAKING A CAR ON LEASE AND I HAD TO PROVIDE A CO SIGNER, I WENT TO DISCUSS WITH THEM AND THE PERSON WHO WAS ATTENDING ME I TOLD HIM THAT SHOW THE CAR TO MY FAMILY AND HE REFUSED AS HE HAS TO LEAVE SOMEWHERE. THE MANAGER GAVE ME REF NUMBER TO GO TO BACK YARD AND SEE IT MYSELF . THAT WAS REALLY BAD. BUT I HAD NO OPCION AS MY FAMILY WANTED THAT CAR. AFTER 25 MIN WHEN I COULD NOT FIND THE CAR I SAW MR JOSEPH WAS THERE, AS HE WAS SUPPOSE TO LEAVE AND REQUESTED HIM TO SHOW THE CAR , BUT HE REFUSED TO SHOW ME THE CAR. HIS ANSWER WAS TO FIND THE COLORS IN THAT YARDS MYSELF I THINK THIS TYPE OF DEALERSHIP IS NO GOOD IF UR CREDIT IS NOT 800 POINTS. VERY BAD More
by SAM252525
Employees Worked With
2
March 15, 2011
Mark provides the best sales service I've been received in many years. He does not pressure you into buying a vehicle, nor does he make you feel bad if want to take time to think about it. I definitely fe in many years. He does not pressure you into buying a vehicle, nor does he make you feel bad if want to take time to think about it. I definitely feel I received a great deal as well. I would recommend Mark and the Mercedes Benz of Freehold, NJ dealership to anyone. More
by EdC.
Employees Worked With
Mark Gianchiglia
March 14, 2011
Sal was great to work with!!! And the two other gentelmen who helped out as well although I'm sorry I don't know thier names Such a professional, easiest purchase of a car that we have ever made, They stayed who helped out as well although I'm sorry I don't know thier names Such a professional, easiest purchase of a car that we have ever made, They stayed 3 hours past their closing time to get the deal done and get us the car that day. Sal made us feel welcome, at ease and it was a great experience working with him. Would HIGHLY recommend this dealership and Sal as your salesperson won't let you down!! Linda I. purchased Mercedes c300 on March 12th, 2011 More
by lindaiad
Employees Worked With
Sal LaBarbera Jr.
