Ray Catena of Freehold - Mercedes-Benz Dealership

The experience was extraordinary. ALL of the staff are very friendly and knowledgeable. Great waiting area, beautiful showroom and ordering a car that they did not have only took one day. Best car sales e very friendly and knowledgeable. Great waiting area, beautiful showroom and ordering a car that they did not have only took one day. Best car sales experience I have had by far! I will very gladly reccomend this dealership to anybody looking to purchase or lease a new or pre owned Mercedes-Benz or any other premium pre owned car! More

My recent visit to Mercedes Benz of Freehold was nothing short of fantastic. From the moment I entered the dealership I was treated with consideration and respect. Barry Martin was very knowledgable of t short of fantastic. From the moment I entered the dealership I was treated with consideration and respect. Barry Martin was very knowledgable of the products he was selling and most attentive to my questions. He treated me like a member of his family. I would definitely recommend this dealership to my friends and family. (note: my previous survey should have shown all "5's" - typo error) More

My experience at Mercedes Benz of Freehold was nothing short of fantastic. From the moment I entered the dealership I was treated warmly and with respect. My dealings with Mr. Martin reflected the same short of fantastic. From the moment I entered the dealership I was treated warmly and with respect. My dealings with Mr. Martin reflected the same experience. He was very knowledgable with the product and treated me as an "old friend." I would definitely recommend this dealership to my friends and family. More

I purchased a 2000 Audi a few months back. The price was great and I have had no problems with the car so far. I have received service phone and email reminders which are helpful. I will be bringing my car great and I have had no problems with the car so far. I have received service phone and email reminders which are helpful. I will be bringing my car to this dealership for all repairs and service. I will definately be recommending this facility to friends and family. More

This dealer has gone out of the way for me. My new car was ready when promised, the price was right as well. I have used the service department many times and they have earned my business by the courteous was ready when promised, the price was right as well. I have used the service department many times and they have earned my business by the courteous professional treatment. Loaner cars are easy to obtain and free of charge. Each time I have been in for service the car is on time and fixed right the first time.The new facility is very well laid out with the customer in mind. The customer lounge is comfortable and well stocked with complimentry food and beverages. Every contact with this dealer has exceeded my expectations. More

Excellent dealer in every aspect of service and sales. Has been a great experience.Third car purchased from Freehold M.B in 4 years.I would recommend to anyone.There service is always exact.If they say it Has been a great experience.Third car purchased from Freehold M.B in 4 years.I would recommend to anyone.There service is always exact.If they say its fixed it is .I have never had to bring car back for a second time.My newest ML 550 had a scratch on it in a spot where I didn't see It, when I brought it to service, there wasn't a question they repaired it. More

With all my service experiences,the price and work done on the car was outstanding. I was given a very nice loaner to drive while my car was being serviced.It was as if I bought my car there. The atmosph on the car was outstanding. I was given a very nice loaner to drive while my car was being serviced.It was as if I bought my car there. The atmosphere is of a very friendly nature.The lounge is very convenient for internet use and watching television to pass the time away. I would recommend this dealership to anyone getting his Mercedes serviced. More

I've had many new cars over the years, of all makes and various levels of models. The ease and speed of making a service appointment at MB of Freehold is just the tip of the iceberg. From drop-off through various levels of models. The ease and speed of making a service appointment at MB of Freehold is just the tip of the iceberg. From drop-off through pickup and then again on post service follow-up, everyone - from the GM all the way down to the folks that wash the vehicle, are friendly, courtious and genuinly concerned with my satisfaction - and they do fantastic work too. And the fact that I didn't buy the car from them (I relocated it from Florida) played no role in their level of service. It was top notch regardless. I only wish that they owned a dealership of my other make vehicle, they are the best and the only place I would ever bring my Mercedes. Thanks to all of you at Mercedes Benz of Freehold. More

Ed Gilbert told us, after the sale, that we had been his first Mercedes- Benz customers. We would never have guessed if he had not told us. Our experience of Ed was that he was very knowledgeable about t first Mercedes- Benz customers. We would never have guessed if he had not told us. Our experience of Ed was that he was very knowledgeable about the product, explaining the various classes of cars (we had never owned a Mercedes-Benz before)and, in particular, the features of the pre-owned E350 we bought. Ed's selling style was gentle yet compelling, answering questions, and always asking us into the next step in the process softly yet with some presence. We followed right along, a gaggle of boy scouts to his expert leader. "Ahh, so this is how they do it at a Benz dealer", I thought. "So much nicer than the approach of other dealers." As I said, we would never have known we were Ed's first. You get the feeling of teamwork in the Freehold Benz dealership - the finance guy was protective of Ed, taking over and showing us all the ropes, the manager stopped by to offer congrats, the maintenance guys who prepped the car, and the expert who gave us the "tour of features" -everyone worked together to make the customer experience very easy and enjoyable. It is two weeks later and I still love the car - love everything about it. It DOES go from zero to sixty in under seven seconds and is so smooth about it. It purrs like a lithe black jungle cat. I have been taking curves at 40 that I used to have to brake to get around. It stops as effortlessly as it starts. There is nothing unnecessary or gawdy about this car - everything is quiet efficiency and elegance. The Blaupunkt sound system is lovely. All in all, I am such a happy customer. I have been telling all my friends and co-workers about the deal and everyone agrees that this was such a smart buy that it requires no post-purchase guilt. Sincerely, Cindy McManus More

Rip off liers cheaters Beware, fixed they said they fixed one problem 1700 bucks then when it happened again tryed to charge me for another problem, but it was the same problem............................... one problem 1700 bucks then when it happened again tryed to charge me for another problem, but it was the same problem............................................................................................................................................................................................................................................................................................................................................................................... ......................................... More