Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,852 reviews
Visit #2 in 2 days Stopped back in to the dealership to drop off some paperwork that we had forgotten when we purchased our vehicle. Adam spotted me right away and aske Stopped back in to the dealership to drop off some paperwork that we had forgotten when we purchased our vehicle. Adam spotted me right away and asked how our new Traverse was working out and if I had any questions or concerns about it. While I was there, he asked Ray Jr from the Tech Team to come out and go through the Infotainment system with me and to get my OnStar App all set up on my cell phone. Just as our experience had been on Saturday, this visit was equally as good. Turns out Ray and I went to the same high school (Go Canes!), we shared some stories and had some laughs! In a time when it appears that customer service is rapidly going by the wayside to make room for productivity, it was so refreshing to do business with people who actually treat you like a person. Thank you to Adam, Ray Jr and the management at Ray Chevrolet who make customer service a priority. More
satisfied my husband and I went in as a last minute stop. we had originally came out to purchase a different vehicle at another dealership but it had sold the n my husband and I went in as a last minute stop. we had originally came out to purchase a different vehicle at another dealership but it had sold the night before. we stopped at looked at a couple cars and decided right away over our 2013 sonic rs. The service was great and fast. Ruperto was awesome in helping. we are completely satisfied with our purchase. I will definitely be recommending this dealership. More
it was an awesome experience thanks jay for everything you done to help me out. i will recommend people to come and visit you causeu that awesome.i hope everything goes well thanks jay for everything you done to help me out. i will recommend people to come and visit you causeu that awesome.i hope everything goes well More
Great Experience! We had been shopping for a larger SUV for a couple of weeks. I had been in contact with Alec Thatcher through email and he was very patient with us a We had been shopping for a larger SUV for a couple of weeks. I had been in contact with Alec Thatcher through email and he was very patient with us as we were "kicking tires". He checked in with me every day just to see how things were going with our research and if we had any questions at all about the Traverse. When we finally made it into Ray Chevrolet, they were the 3rd dealership we'd visited that day. The first two places we went (Kia and Hyundai), were a joke. They wanted to know who we were and how much we were willing to spend BEFORE we even told them what vehicle we were interested in. At Ray Chevrolet, we met with Adam Frandsen and the first thing he wanted to know outside of our first names, was what vehicle we were interested in seeing (Traverse). He took us to where they were, grabbed the keys for the one we wanted to drive and we were off! Before getting into the vehicle, he went through all of the standard features, the options available and the safety features. He was very knowledgeable about how the entire vehicle worked (the previous two places didn't even know how to move the middle row seat to access the third row seats...really?!) We found the exact Traverse we wanted, drove back to the shop, and while we were working numbers, Adam had a porter bring the Traverse of our dreams to the store to get all cleaned up for us. Even though we stopped in REALLY late on a Saturday (20 minutes before closing), Adam and everyone else we met that afternoon were very courteous and did not rush us at all. We had a VERY good experience with Adam, Alec, Chris & David! We will definitely be back!! More
Great Buying Experience My son referred us to Chris Kahlmorgan and from the beginning he made our quest to purchase a new Impala a great experience. We told him what we were My son referred us to Chris Kahlmorgan and from the beginning he made our quest to purchase a new Impala a great experience. We told him what we were looking for in the Impala, and he went right to work finding us exactly what we wanted and checking in with us frequently. On Thursday July 24th he called my husband and there was a newly delivered 2015 with everything on it we had talked about and still in the wrapper. We met him as soon as possible that same day and made arrangements to finalize the purchase today, the car is perfect. Chris has a great sense of humor and and makes one feel very comfortable and free to ask any and all questions. It has been almost 35 yrs since I had a new car (many gently used in between) and this new Impala was sure worth the wait. I will gladly recommend Ray Chevrolet and Chris Kahlmorgan when I have the chance. More
Awesome Another hassle free purchase! Great staff and highly recommend Ray Chevy to all my friends and family, Rupe and Hugo are very helpful as always Another hassle free purchase! Great staff and highly recommend Ray Chevy to all my friends and family, Rupe and Hugo are very helpful as always More
Jerked around We live over an hour away, did the app. On line got about 10 phone calls to get you there spoke with Marissa Troche several times told her how much we We live over an hour away, did the app. On line got about 10 phone calls to get you there spoke with Marissa Troche several times told her how much we had to put down. Set up an a time get there.Kyle Samples a young kid very nice asks who we're there to see tell him everything.He tries to call Maissa more than once she's busy!! So that he can get our file we'll you can see there pic. On the web page. Been sitting there about 10-15 min. Now look out side there she is shooting the ---- outside with some of the. Salesmen. Kyle had to got out to find out where our stuff was. She never even talked to us. Then they sit and play the run around game they wanted 5 times the amount down. The truck was a used one the pics.On line were taken so you didn't see the rust,the ripped and cracked seats. We wanted it for a second work truck the whole frame was rusted. The mil. Was low the pics. Looked great on line. So besides wanting more they kept playing the back and forth game. The credit report was wrong they ran it threw another company and said oh but we're not really running again we'll that was a lie. Everyone knows the more you run it the lower your score drops. Sat there for over 4 hrs we'll now some of the other finance places have closed. Gave them money down to hold it. Ya I know what's wrong with me? Well we came home looked on line and found a new listed truck at Lynch in East Troy low mil. Great body looks new on the inside better price. Oh then we had to play the game with getting check for our deposit that was supposed to have been over nighted to us.We got it about a week later. So I Would not trust them. I don't know how Marrisa is a manager if this is how she handles things. More
Parents just bought one, I am heading out there next My parents just bought their first car through Ray Chevrolet and Chris Kahlmorgan was a huge help in getting them the car they wanted. I am very impre My parents just bought their first car through Ray Chevrolet and Chris Kahlmorgan was a huge help in getting them the car they wanted. I am very impressed how happy they were with the dealer visit. I am not due to start looking myself for a few months but I have heard the ease of buying with Chris and no pressure and that's my style. I will come back when I am ready to purchase and that's HUGE. Thank you Chris!! More
First Time Car Buyer! I went in to buy my first car, a Chevy Spark, and Rupe was really helpful! He made the experience a positive one, and I felt comfortable during the wh I went in to buy my first car, a Chevy Spark, and Rupe was really helpful! He made the experience a positive one, and I felt comfortable during the whole process. I'm very happy with my experience and his service! More
No Pressure Sales Environment I just wanted to follow up regarding the purchase of our chevy tahoe on 7/24/14. The buying experience was great. The sales person, George Zakrzewsk I just wanted to follow up regarding the purchase of our chevy tahoe on 7/24/14. The buying experience was great. The sales person, George Zakrzewski was not only friendly, but extremely knowlegeable about the vehicle we purchased. Additionally, he provided a tour of the dealership which included the service dept. and he thoroughly explained amenities offered to Ray customers. I'm a return customer of Ray Chevy as a result of a good first experience at the dealer. For the sake of the dealership I hope all of the sales staff are as good as George. Guys like him are the reason people will come back! Thanks again, George!!! Best Regards! Pete C. More











