Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Chevrolet
Fox Lake, IL
5,089 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,089 reviews
September 19, 2026
These guys go above and beyond in helping you find a great car at a great price! Exceptional service! great car at a great price! Exceptional service! More
by howardweiss0
Verified Customer
September 19, 2026
Ray Chevrolet has always been personable and professional, sales or service, you can always trust Ray Chevrolet. professional, sales or service, you can always trust Ray Chevrolet. More
by JOHNBART1955
September 18, 2026
Every time I bring my car in for service everyone has always been very courteous and enjoyable to deal with. See you again. always been very courteous and enjoyable to deal with. See you again. More
by hborre
Employees Worked With
September 18, 2026
My father just had a terrible experience dealing with the service manager. We bought two 2026 ram pro masters. With our purchase we have a service plan that includes oil changes and other perks that we pai service manager. We bought two 2026 ram pro masters. With our purchase we have a service plan that includes oil changes and other perks that we paid for. When my father took it in this morning to get an oil change. Dave the service advisor said there was nothing on the system. After my father explained that we just bought the truck and that it was included. Dave was rude and basically said if it’s not on here there’s nothing I can do. So my dad said okay I will walk over to the sales department and talk to them. We talked to Scotty and the sales manager was there as well. They checked the records and Indeed he has some free oil changes. After the oil change and tire rotation they called my father up. my father checked the truck to make sure it was good to go and noticed a nail in the tire. He brought it up and the tech said it would be another charge. When my dad disputed the charge because it happened while the truck was there the service manager. An older gentleman (service manager) came out screaming across the parking lot. He started yelling at my father saying “now what?” “so you don’t wanna pay?!” “We already gave you a free oil change” as if the oil change was coming out of his pocket or as if we didn’t purchase the service plan when we purchased the truck. He’s screaming all this across the parking. So my dad said either I come here or I go there. I’m not going to be screaming. He said well too bad it’s going to be $45. My dad said let me talk to the manager to which he replied “I am the manager” so my dad said so ur not going to take care of it or discount it he said “no imma charge you $45”. My dad said ok give me my keys and went and talked to the sales manager. The way the service manager try to belittle, and intimidate my father is unacceptable. Just because my father had an accent he feels like he can treat us like second class citizens. We always recommend ray. And we were thinking of adding a third pro master to our fleet. But now we are second guessing if they are going to treat us like garbage. I was even thinking of trading my 2026 Tacoma Offroad for a new corvette this year. We spent around $100k in the past year there. You can look up my name. Ricardo Hernandez. The person who said was the service manager name was Mike Heiser. Only saving grace was the sales manager. Totally dissatisfied and disappointed about how Mike treats Hispanics. I hope everyone reads this review. Make sure u check ur papers when u buy a new vehicle. If they offer you free oil changes or services think twice. More
by Rhernandezescobar
Employees Worked With
Mike Heiser
September 17, 2026
Professional staff, great selection of vehicles. I have purchased 8 vehicles over the past 20 years. I have purchased 8 vehicles over the past 20 years. More
by jukie6666
September 14, 2026
I wanted a quick in and out. I had the money and was ready to purchase. It took 5ish hours, 2 of which was just sitting and waiting. They constantly apologized and offered us bev I had the money and was ready to purchase. It took 5ish hours, 2 of which was just sitting and waiting. They constantly apologized and offered us beverages but I had told them when making the appointment I wanted to take less than an hour. And I didn't even have a trade in! there's so much more that happened (like firing up a corvette behind my son, who has ptsd, finding it funny, apologizing, then doing it again) but I'm done. I know they have a process they go through to try and add as much to the sale as possible and they lied to me on the phone saying they could cut out the xx and make it quick. If i hadn't have driven 3 hours to get there, I would have left at several points without the car. There's a reason "used car salesman" has a negative connotation. More
by babswilso
Employees Worked With
I don't recognize any of those. Why isn't the finance department listed?
September 13, 2026
Excellent On time Free loaner helped a lot Problem identified but waiting for GM for a software upgrade identified but waiting for GM for a software upgrade More
by ditterind
September 11, 2026
Received quick and professional service. Was able to make an appointment that worked best for me. Was able to make an appointment that worked best for me. More
by carolynahilgart
Employees Worked With
