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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.5
391 Reviews

391 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

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July 17, 2025

The service department has been the best! I have never delt with a service department that is so understanding and accomdating as Ray's CDJ. They have gone above and beyond in effort to corre More

by bill1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department Kevin, Richard, Dave, Ron Cook and Collin
Jul 17, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Ray Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 16, 2025

Great service here! ! I also was able to work in their lounge until my car was completed. Very friendly and they keep you up To date as to what is going on!! More

by WDSKIPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jul 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 14, 2025

Needed warranty paint work on my 23 Wrangler 4XE. The service, attention to detail and overall customer experience at CARSTAR in Antioch, part of the dealerships network was beyond outstanding! Very More

by Tim133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda and Rich
Jul 15, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for choosing Ray Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 13, 2025

It was very nice except my service advisor never emailed me the paperwork for My car as she said she would More

by Rockinrobin737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor in Jeep
Jul 13, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

July 12, 2025

The service advisor acted like he did not care about helping us at all. He wasted our time and money for nothing. More

by dmimbig1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Jul 16, 2025 -

Ray Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to our General Manager, George, or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 04, 2025

Made my apt. online. Reminders were sent which was really great. My oil change was done in no time and my car got washed. would highly recommend Rays serice dept. More

by benny2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 04, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 30, 2025

Give complimentary car washes after oil changes. Lots of other dealerships do it thank you More

by KARLINBRATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 27, 2025

I miss the detail report we use to get. Now it was only two sheets of paper. More

by goofygirl0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the person name.
Jun 29, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 26, 2025

Brittany and technicians Rsy are amazing thank you for the great service and treatment. 💯 will return More

by VICTORLBUELVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Jun 26, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ray Chrysler Dodge Jeep Ram. Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

June 20, 2025

Clarissa had amazing customer service if I know anybody that has a Dodge ram or Chrysler I would definitely recommend them to go see her More

by Gcpitts711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 20, 2025 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ray Scarpelli 3 847-833-6461 ray3@rays-cars.com

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