Ray Chrysler Dodge Jeep Ram - Service Center

Always so helpfull and freindly. Able to get appointment right away. Very close to my home. Able to get appointment right away. Very close to my home. More

Great staff! Explained everything thoroughly and took care of my needs the same day! Clean waiting room and great for choosing to wait for my car onsite. Explained everything thoroughly and took care of my needs the same day! Clean waiting room and great for choosing to wait for my car onsite. More

Ive bought from them and got service done from the. Ive been pleased with both experiances. They are the most fair and honest dealership I have ever found. Ive been pleased with both experiances. They are the most fair and honest dealership I have ever found. More

Very pleased with the service department. They did a great job with repairs on our vehicle. They did a great job with repairs on our vehicle. More

Great experience. Michael, Service Advisor was great! He price matched a service and was kind enough to set me up with a loaner car. Michael, Service Advisor was great! He price matched a service and was kind enough to set me up with a loaner car. More

Work was done on time and as quoted. They kept me up to date and took me home and brought me back again when the work was completed. They kept me up to date and took me home and brought me back again when the work was completed. More

Very pleased with service and service writer Luis, repair diagnostic, warranty approval and repair done very quickly and professionally. Have never had such a great experience in the past with other repair diagnostic, warranty approval and repair done very quickly and professionally. Have never had such a great experience in the past with other dodge dealerships. More

Whoever you take your vehicle to here (DAVE is who usually handles my truck) definitely takes care you of you 101%. They are straight up with you and to the point. Always take care of my Truck. usually handles my truck) definitely takes care you of you 101%. They are straight up with you and to the point. Always take care of my Truck. More

This survey has already been responded to. Please update your records as constant reminders are off putting. Please update your records as constant reminders are off putting. More

I originally chose Ray Jeep because I wanted to support the Johnsburg family that owns the dealership. I also appreciated that they offer courtesy cars, making service appointments more convenient without the Johnsburg family that owns the dealership. I also appreciated that they offer courtesy cars, making service appointments more convenient without needing to take a day off work. However, I’ve noticed a lot of turnover at the dealership, which I understand given the economy. I recently came in for an oil change and tire rotation, and during the courtesy inspection, I was told my battery would need replacing soon. Unfortunately, I didn’t realize just how soon—I ended up needing a tow just two days later when my car wouldn’t start in the cold. Initially, Ray Jeep told me they couldn’t provide a loaner, which was frustrating. After calling back and speaking to a manager, I was grateful they made an exception and helped me with a courtesy car. That said, I do have upcoming repairs that will require another rental through Enterprise, and I’m hoping that process won’t be a hassle. Overall, I appreciate Ray Jeep’s local roots and service perks, but I wish communication and consistency were stronger. More