Ray Chrysler Dodge Jeep Ram - Service Center

No help from dealer or manufacturer with covering failed installed recall part (safety recall federally mandated and EPA related and still covered by manufacturer per website), costing me $4600. Truck threw installed recall part (safety recall federally mandated and EPA related and still covered by manufacturer per website), costing me $4600. Truck threw 3 codes and engine light on the way home from being repaired, now thermostat is bad after working on coolant system, dealer replaced with aftermarket part without telling me or asking and charged me for an OEM part plus 1 1/2 hours of labor for a 10 minute job, this part failed the next day, with a pinhole in the housing leaking coolant.....while I was trying to find the source of the leak I discovered several bolts/nuts missing from the original repair, as well as wire bundles not locked down in the original clamps laying across hot ducting. I would expect this kind of work from a hack mechanic's shop up the street, I chose a dealer for factory trained technician's, OEM parts and instead I received sub-par work and a truck that stinks of coolant still, with a possible leak! Also, the communication from the service writer and service manager is lacking severely, I called this past Thursday in regards to my new leak and coolant smell and spoke to the service writer and was assured I would receive a call from the service manager in regards to my leak/coolant smell or the service writer and I have still not heard back.....UNACCEPTABLE! Had I read other reviews about this dealerships service department prior I would've avoided. Please do your research and choose wisely! More

Thanks for getting our vehicle taken care of and back on the road in a timely manner. the road in a timely manner. More

Too high priced and service people were told not to move the seat or touch the radio which they did anyway the seat or touch the radio which they did anyway More

I had a good experiance for my oil change and wiper blade.they also gave me brake work est blade.they also gave me brake work est More

Ray Jeep saved me yesterday! I had a tire losing air and the valve cap was seized. AND I needed to take my mother for surgery. Chrissy fit me in and somehow they got the valve c I had a tire losing air and the valve cap was seized. AND I needed to take my mother for surgery. Chrissy fit me in and somehow they got the valve cap off, repaired the tire with a nail in it and got me on the road. The best! More

My only squawk is the outside mirrors were still folded in when the car was returned. As an aside this has been the only service center where I have never had the same service adviser on multiple app in when the car was returned. As an aside this has been the only service center where I have never had the same service adviser on multiple appointments. More

The service avisor was very helpful, and advised that ny 8 speed transmission fluid should be changed at 75, 00o miles. i have 40,000, so i appreciated the honesty. 8 speed transmission fluid should be changed at 75, 00o miles. i have 40,000, so i appreciated the honesty. More

Excellent and timely service! I have a Jeep Grand Cherokee 4 by e and it runs great! I have a Jeep Grand Cherokee 4 by e and it runs great! More

10/10 quality repair facility with friendly staff and an excellent service team. Very pleased excellent service team. Very pleased More

I would bring my Jeep Gladiator there all the time, friendly people and great service. friendly people and great service. More