Ray Chrysler Dodge Jeep Ram - Service Center

Service was great. Quick trip for an ABS computer update recall to flash the computer. Quick trip for an ABS computer update recall to flash the computer. More

Brought my car back 3 times charged 3 times to get the problem fixed. Need to work on fixing the issue the first time and not having to bring back the car 3 times with 3 different charges. Ron needs to problem fixed. Need to work on fixing the issue the first time and not having to bring back the car 3 times with 3 different charges. Ron needs to be more professional More

they exceeded my expectations for not charging me for repairing a USB connection that got damaged. Thanks! repairing a USB connection that got damaged. Thanks! More

Repaired without delay an issue with my front CV axles, Crissy was very attentive to my concerns and answered all my questions. Crissy was very attentive to my concerns and answered all my questions. More

Quick turnaround on repairs. Same day repairs on warranty claim. Dealer always treats me right Same day repairs on warranty claim. Dealer always treats me right More

didn’t really explain anything to me. and waited about 3 hours i should’ve been told it would take that long so i could go home and not wait at the dealership. I told her i only need a oi and waited about 3 hours i should’ve been told it would take that long so i could go home and not wait at the dealership. I told her i only need a oil change and asked if it was going to be free and she said yes i didn’t agree to anything she told me. Before the service started she made me sign a sheet and i asked if her if it was ONLY the oil change and she said yes and i signed it thinking it will be free because she told me but at the end i did not sign that form because i didn’t know what even was. More

Very poor communication and customer service. Very poor communication and customer service. That about sums it up Very poor communication and customer service. That about sums it up More

I've been having my '15 RAM serviced at Ray in Fox Lake for several years now and I have never been disappointed. A Special shout out to Mike Olsen, Clint, and of course the service manager, Ron Cook. The for several years now and I have never been disappointed. A Special shout out to Mike Olsen, Clint, and of course the service manager, Ron Cook. The crew at Ray Chrysler Dodge Jeep RAM is second to none. There are several RAM dealership/service centers that are much closer to my house but I feel the trip is definitely worth it. Ron Cook runs a tight ship and recruits all the right people for all the right positions. Great job! More

All of the staff is knowledgeable and very professional. They go above and beyond and make you feel at home. They go above and beyond and make you feel at home. More

I needed to have my engine replaced and Ray’s team was great to work with. Courteous, professional, knowledgeable are only a few words I would use to describe the team. The team kept me up to date with great to work with. Courteous, professional, knowledgeable are only a few words I would use to describe the team. The team kept me up to date with the progress of the work and explained everything in great detail. I will continue to service my vehicle at Ray’s. More