Ray Laethem Buick GMC

Great Salesperson Mark Mansoor provided an excellent sales experience on our 2018 GMC Terrain lease. He is very efficient and hard-working. He found the vehicle we want Mark Mansoor provided an excellent sales experience on our 2018 GMC Terrain lease. He is very efficient and hard-working. He found the vehicle we wanted in the time promised. He did not try and up-sale us on a more expensive vehicle. He works very fast and delivers on what he promises. Also Ted did a nice job explaining the features on our new vehicle. More

Awesome I ALWAYS walk out of there Happy!!! Donnell is an exceptional young man. Always cheerful and attentive. I would rather wait for him then take any I ALWAYS walk out of there Happy!!! Donnell is an exceptional young man. Always cheerful and attentive. I would rather wait for him then take any of your other sales consultants to assist me. This is the second car I leased from EJ/Tom, they have always listened to what I want and what I don't need but want!! :) More

Return customer Matt Frame made my transition in to my second lease super easy. He's an all star! Thank you gmc I hope to be a customer of yours for a long time. Matt Frame made my transition in to my second lease super easy. He's an all star! Thank you gmc I hope to be a customer of yours for a long time. More

Fast & Free Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about! Got me in quickly as I didn’t have an appointment and they were done within an hour or so. Plus I had a free oil change which I didn’t know about! More

Great service! Great experience! Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer Great place for service! I have no knowledge of cars except to gas and go. I trust Ray Lathem 100% when servicing my vehicle and believe they offer the best service for my budget. More

I felt that my car problems mattered After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away a After picking up my car from valet parking at Brownie's, my brake pedal went all the way to the floor. Next morning I called Ray Laethem right away and received the message to have it towed immediately. Rep Raymond kept me informed every day about the additional problems found and what progress had been achieved. Because there no loaners available, I rented a car for three days from Enterprise at a good dealership rate. On Friday, Donnell got me a loaner for the long Memorial Weekend. It took over a week to fix all the problems, but I felt the mechanic and the rep were being thorough and careful to find all the problems. I feel the service is good and trustworthy at Ray Laethem. More

Emergency tire fix I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but t I had a small leak in my front passenger tire. I was driving back from Port Austin and stopped at a Chevy dealer in Marysville to get it fixed...but they said it would be 3-4 hours. After putting air in my tire I drove home and called Laethem Service. They got me in right away and had it fixed in about 30 minutes. Since I have tire insurance it cost me 0. Thank you More

Quick, easy got the vehicle wanted Walked into ray laethem after having used the site to lock in a deal on site. Came in got the vehicle I wanted relatively straight forward process. Walked into ray laethem after having used the site to lock in a deal on site. Came in got the vehicle I wanted relatively straight forward process. More

Great service, knowledgeable of about products and features. They went above and beyond to get my deal done. It was dead in the water twice, but revived thanks to Bob's creativity. A true professional. They went above and beyond to get my deal done. It was dead in the water twice, but revived thanks to Bob's creativity. A true professional. More

Always Ready to Help Always get honest complete answers, Good recommendations, no pressure. Do not have to return to rework an issue, right the first time. On-line reserv Always get honest complete answers, Good recommendations, no pressure. Do not have to return to rework an issue, right the first time. On-line reservations help to request on my schedule. More