Ray Laethem Buick GMC

I've leased a vehicle from this dealership 3 years ago. It was such a great experience, I decided to come back when my lease ended. I'm buying today! JAMIE GRASKEWICZ (hope I spelled that right) once agai It was such a great experience, I decided to come back when my lease ended. I'm buying today! JAMIE GRASKEWICZ (hope I spelled that right) once again shattered my expectations with his incredible level of customer service! He brought professionalism, experience, curiosity, and went way beyond to make this happen. He walked me through every step I needed to do, and even did some of them for me. Not only did he jump through the many hoops I unfortunately put before him, he met me with a great deal and positive attitude. I live In Leonard MI, I will continue to drive an hour away & past at least 20 dealerships to Ray Latham, as long as Jamie will be there to sell me cars! Bravo! I Love my new Enclave!!! More

They let Porters do Mechanic’s work and then do not inspect what was done. I needed a brake job and was told the brakes were ok. One block, just one block after leaving and I could not stop. inspect what was done. I needed a brake job and was told the brakes were ok. One block, just one block after leaving and I could not stop. More

Top notch salesman Walked in with a 2017 Buick Envision and walked out with a 2020 Buick Envision. Love the car and the ease of buying it. Friendly and efficient staff Walked in with a 2017 Buick Envision and walked out with a 2020 Buick Envision. Love the car and the ease of buying it. Friendly and efficient staff and salesman. More

Bob and Lauren did a tremendous job helping my wife and I lease a new Encore. They were very professional, personable and thorough during the entire process! lease a new Encore. They were very professional, personable and thorough during the entire process! More

Friendly and very professional In my opinion this dealership is number 1 in terms of professionalism,knowledge of their product customer service and very friendly and Mr Hunwick und In my opinion this dealership is number 1 in terms of professionalism,knowledge of their product customer service and very friendly and Mr Hunwick understood what it would take in terms of price for the vehicle that I was looking for. I will definitely be looking forward to working with Bob and Lorrine in the future. More

Great customer service, was very professional and helpful and patient while trying to figure out the perfect vehicle. Did an awesome job making sure I got what I wanted. Very thankful. and patient while trying to figure out the perfect vehicle. Did an awesome job making sure I got what I wanted. Very thankful. More

Thank you for great customer service! Donnell Raymond kept me informed on the progress of the repair and it was completed when expected. There was a shuttle that offered to drive me where I needed to kept me informed on the progress of the repair and it was completed when expected. There was a shuttle that offered to drive me where I needed to go. More

Very professional. Everything moved along very efficiently. Very pleased with my salesperson. Also, very happy with my new car. I also thought the dealership was very attractive. efficiently. Very pleased with my salesperson. Also, very happy with my new car. I also thought the dealership was very attractive. More

So pleased We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! We are new to the area and new to the dealership. Our sales rep Betsy was a pleasure to work worth. We couldn't be happier with our new Enclave! More

oil change I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never see I came in for an oil change and ended up with two different filters that i did not want or need I was never told or never seen the filters I only have 14,000 miles I feel so Hurt, Used, Sad because I trusted you so much. I have bought many cars from you Also I found out through my salesman that this oil change would have been free warranty which was also never mentioned to me when I came in I set the appointment up for Oil change and that is want I needed Now I feel I cannot trust and that is so sad because I never went anywhere else for my oil changes Thanks for listening More