Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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Efficient & Quick Front axel brake pads and rotors were replaced after diagnosis in a short time. The cost was also acceptable and fair. Rear axel brake pads were also Front axel brake pads and rotors were replaced after diagnosis in a short time. The cost was also acceptable and fair. Rear axel brake pads were also checked, but were found to be good. More
Seamless The greeting was friendly, the service rep understood the issues and was responsive. The work was completed on time, as promised. Thank you Jeff Laet The greeting was friendly, the service rep understood the issues and was responsive. The work was completed on time, as promised. Thank you Jeff Laethem for running a professional operation! Danny Mal More
Needed the light indicating a problem with the air bag check The job was done in a timely fashion. The workers addressed and solved the problem in a professional manner. I was treated with courtesy and respe The job was done in a timely fashion. The workers addressed and solved the problem in a professional manner. I was treated with courtesy and respect. More
Friendliest employees. Went in for an oil change, ended up leasing a new Buick Encore because the deal was so awesome. Thank you all for being so kind and knowledgeable. Went in for an oil change, ended up leasing a new Buick Encore because the deal was so awesome. Thank you all for being so kind and knowledgeable. More
A great experience The staff made the entire process quick and easy, were knowledgeable and able to get the vehicle that I wanted from a different dealer. Nice job. The staff made the entire process quick and easy, were knowledgeable and able to get the vehicle that I wanted from a different dealer. Nice job. More
Great Very satisfied with the time it took and also the courtesy of all the employees. The service was excellent and the price too! Thank you. Very satisfied with the time it took and also the courtesy of all the employees. The service was excellent and the price too! Thank you. More
Poor costumer service Made an appointment for an 9 am oil change. At 10:40 checked on status. Was told walk-ins and other appointments ahead of me. What is the point of mak Made an appointment for an 9 am oil change. At 10:40 checked on status. Was told walk-ins and other appointments ahead of me. What is the point of making a appointment if it means nothing? More
Great service Donnell Reymond handled my service visit. He was able to locate the needed part and made sure that the repair was completed without the need to make a Donnell Reymond handled my service visit. He was able to locate the needed part and made sure that the repair was completed without the need to make a return visit. More
Outstanding buyers experience EJ was exceptional and extremely professional during the entire shopping and leasing process. I highly recommend EJ and Ryan. The Ray Laethem dealersh EJ was exceptional and extremely professional during the entire shopping and leasing process. I highly recommend EJ and Ryan. The Ray Laethem dealership is top notch in every respect. More
Easy, peasy, quick and kind and efficient advisor Tbe nice young man working with me showed my husband and I how to do a few things with ohr car. Tbey were swMoes with customers , but he took tbe time Tbe nice young man working with me showed my husband and I how to do a few things with ohr car. Tbey were swMoes with customers , but he took tbe time to tea h us anyways. More