Ray Laethem Buick GMC

Good Service Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty Dropped my wife’s enclave off. They assessed the problem and got back to me quickly with a quote to repair the issue. They worked with the warranty company that I bought my warranty from and that cut the original cost in half. Very happy with the service I got. More

My request was not only completed but in record time. Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can Usually I have to wait an hour or more but this time was a surprise short time. I like the new policy of registering for a time for repair. Thus I can wait rather than take a loner or request my neighbor to pick me up and drop me off again. More

Super Fast and friendly I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. L I scheduled my appointment with Joyce. She is always courteous and helpful. I had my two school age children with me and they are easily impatient. Luckily, my services were completely quickly and I wasn’t there nearly as long as I expected to be. I appreciated the swift friendly service. More

Exceptional Service Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every ti Great customer service, always friendly and gets the job done quickly and efficiently. I take all my vehicles here and get excellent service every time! More

Jamie is exceptiomal. Such a pleasure to work with.. Superior service and attention to my needs. Can't say enough about how well I was treated.I would refer any one to Ray Lathem!! Superior service and attention to my needs. Can't say enough about how well I was treated.I would refer any one to Ray Lathem!! More

New car purchase Looking for anew vehicle and got a good deal right car at the right price. Also traded in a used car and got a good price Looking for anew vehicle and got a good deal right car at the right price. Also traded in a used car and got a good price More

Excellent Service at Laethem Dealership Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network th Fine service. Problem free. Received a car for an appointment while the GMC Terrain was being service for a recall issue. Will be glad to network the "first cabin service" . More

Excellent and timely Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was c Everyone was friendly and efficient, from my salesman EJ who made the Appointment for me to the service representativea and the cashier. The car was completed quicker than promised. More

Third Time's a Charm Not that the first two vehicle purchase experiences anything short of exceptional ... But, this time I was rushed. Drove in from Cincinnati and had Not that the first two vehicle purchase experiences anything short of exceptional ... But, this time I was rushed. Drove in from Cincinnati and had to be back for a meeting in the AM. (Yes, worth the commute.) Paper was was ready, vehicle was ready, they whisked me in and I drove out in about 20 minutes. The new Terrain drives like a beast. I have a performance SUV. The 2.0L 9-speed turbo is a joy to drive. Responsive. Quick. Nimble. The interior and dash are intuitive, the stereo rocks, and filling up for about $30 bucks is a welcome change of pace. (Full-sized SUV guzzled $50+ per stop.) Thanks Tom King and Matt Frame! More

Not a professional dealership After waiting 4 days for them to detail the car that i want to buy for $28000, I found out that the vehicle had cracked windshield and two tires were After waiting 4 days for them to detail the car that i want to buy for $28000, I found out that the vehicle had cracked windshield and two tires were worn out. I asked them if they can replace them, but their sales person didn’t even bother himself and told me what they are going to do, he didn’t even apologized for the inconvenience, he only said “I am going to bring your deposit back” More