Ray Laethem Buick GMC

My Review Both Tom Ford and Ryan Chesney were extremely friendly, courteous and knowledgeable. They made my sales experience pleasurable and problem free. I h Both Tom Ford and Ryan Chesney were extremely friendly, courteous and knowledgeable. They made my sales experience pleasurable and problem free. I have a medical condition that causes certain limitations. Both Tom and Ryan went out of their way to accommodate me. More

Recent Car Purchase I recently bought a car from Ray Laethem and worked with Ryan Chesney (salesman). Mr. Chesney made purchasing a car enjoyable. He was willing to wor I recently bought a car from Ray Laethem and worked with Ryan Chesney (salesman). Mr. Chesney made purchasing a car enjoyable. He was willing to work diligently until we found what worked for me. His integrity was on full display. Thank you Sir! More

efficient I was in at 7 am and out in a short period of time. Thankfully time enough to have a good cup of coffee or two. I was in at 7 am and out in a short period of time. Thankfully time enough to have a good cup of coffee or two. More

GMC Terrain Lease Because of Matt Frame, I decided to lease the GMC Terrain even though I had a better offer from another dealership. I highly recommend Matt Frame to a Because of Matt Frame, I decided to lease the GMC Terrain even though I had a better offer from another dealership. I highly recommend Matt Frame to anyone looking for a new Buick or GMC!!! More

So helpful! Last week, at 4 in the afternoon, I ran into a curb a couple of blocks from the dealership and flattened my tire. I called the dealership, and they ga Last week, at 4 in the afternoon, I ran into a curb a couple of blocks from the dealership and flattened my tire. I called the dealership, and they gave me the number for Buick roadside service. The agent was there and my tire was repaired in 20 minutes! While I was waiting, I called the service department and spoke with Donnell Reymond. I asked if they would be able to fix the tire that night and give me a loaner so I could go back the next morning and get my car. Donnell suggested that I drop off the damaged tire so it could be fixed and go home on my donut/spare tire, and come back in the morning to have it put back on my car. He called me the next morning when he said he would. He was courteous and polite, and the whole experience made me glad that I was able to work with such wonderful people! More

Routine Oil change In and out within hour and forty five minutes. Service department was quick and professional. Second covered oil change. No money paid. Loved it. In and out within hour and forty five minutes. Service department was quick and professional. Second covered oil change. No money paid. Loved it. Thanks. More

Quick and easy I had a nail in my tire and call to make an appointment, left a message with as much detail as I could. When they call back I missed their phone call, I had a nail in my tire and call to make an appointment, left a message with as much detail as I could. When they call back I missed their phone call, but they left a message with an appointment time set in within the timeframe that I had asked and said to only call back if it did not work. Which was very convenient for me and by 10:30 AM theb I had a nail in my tire and call to make an appointment, left a message with as much detail as I could. When they call back I missed their phone call, but they left a message with an appointment time set in within the timeframe that I had asked and said to only call back if it did not work. Which was very convenient for me and by 10:30 AM the next day it was a very quick appointment easy in and out for my tire to be fixed for a low price and I was on my way More

ExceptionalCustomer Service The service we received from Matt Frame was exceptional customer service. He listened as always and met our needs. This is the 4th vehicle we have p The service we received from Matt Frame was exceptional customer service. He listened as always and met our needs. This is the 4th vehicle we have purchased at Ray Laethem because of Matt. Thank you Matt for going over and above to ensure all of our needs were met. Curtis and JoAnn Richards More

Amazing Experience Jamie G and the entire Ray Laethem team's customer service was excellent. I won't go anywhere else to lease my vehicles! Friendly, family atmosphere Jamie G and the entire Ray Laethem team's customer service was excellent. I won't go anywhere else to lease my vehicles! Friendly, family atmosphere - the place is constantly busy but EVERYONE makes you feel like you are the most important customer. Keep up the great work. More

Excellent Service by Bob Hunwick and his colleagues. We had a leased vehicle and purchased it and they help us through the process with low monthly payment and vehicl by Bob Hunwick and his colleagues. We had a leased vehicle and purchased it and they help us through the process with low monthly payment and vehicle warranty!! More