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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

4.5
301 Reviews
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17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 301 reviews

May 28, 2025

Go somewhere else that's not in the ghetto. Bob Hunwick is very rude and unprofessional More

by JAMES@TITANRENOVATE.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bob Hunwick
May 27, 2025

They never fix the problem i had with my truck Its not a good DEARLEARSHIP More

by Edward.burris
Recommend Dealer
No
May 27, 2025

Michael was very helpful in getting me exactly what I wanted. He was able to get it done fast. I’ve spent hours at other dealerships and I was in and out fast. I also enjoy the extras that Ray Laethem More

by Angela Milanov
Recommend Dealer
Yes
Employees Worked With
Michael Tausch
May 27, 2025

My experience was pleasant, positive, prompt and professional. I will definitely have my vehicle serviced there always More

by hoodcrystina65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Exceptional
May 27, 2025

It was good 👍 noproblem,everything was ok that's all that all I can think of More

by willie6184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Anders
May 27, 2025

Nice job with quick turn on basic service item -- a flat tire! Appreciated how quickly and efficiently it was handled. More

by 1ROSSFLECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnell / service tech
May 27, 2025

My first time in Service, I am new to the dealership and the Service department. Everyone was very professional, very courteous and very polite. The only problem that I had was that it was scratches on my v More

by carymack59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service representative’s name
May 27, 2025

THE BEST GMC DEALERSHIP IN DETROIT HANDS DOWN THERE SERVICE IS AWESOME 💝 LAWRENCE is GREAT #1 👌💯🤩😍 More

by Barbara Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE / LAWRENCE 💯💯
May 27, 2025

Very polite and efficient. Greeted with a smile on courtesy . Let me knew everything that was going on and what needed to be repaired More

by DARKNLOVLYMOMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence
May 27, 2025

Customer service personnel were knowledgeable, thorough, helpful and courteous. Overall experience was very positive and satisfying. More

by tcard149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney??
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