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Ray Laethem Buick GMC

Grosse Pointe-Detroit, MI

2.7
223 Reviews

17677 Mack Avenue

Grosse Pointe-Detroit, MI

48224

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Showing 223 reviews

January 26, 2019

Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More

by Sknoche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Betsy Crane
January 06, 2019

Grateful for the new experience! My lease was set to end. I had less than 7hrs to find and close the deal on a new vehicle. I knew exactly what I wanted. Carl Preston, my salesperson More

by Navigating Your Steps Travel Consultant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Preston
January 03, 2019

Great service and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave her More

by Brian m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, he has desk by customer lounge door
December 28, 2018

Routine maintenance and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. More

by Jerry Teagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony in service
December 12, 2018

Great service Sales men are very helpful and very professional. Explain all the options on the car. Would recommend this dealership too all my friends and family. E More

by Turbocarexpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E.J. Borden
December 11, 2018

Another Exceptional Experience The salesman found me my used vehicle in less than one day. The 2009 Acadia looked likes and runs like a 2018. The trade in value I received on my 2 More

by jprofet1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
December 11, 2018

Excellent Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? More

by Duped
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walt, John
December 10, 2018

Tire Purchase/Replacement The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge f More

by Barbara Lester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Pingel
December 02, 2018

Recall Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any pr More

by Kaybird59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Borden
November 19, 2018

Timely, exceptional and courteous! Called to make appointment, was able to make appointment to my schedule. Updated about possible future service needs. Unable to take car in myself, More

by Maxima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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