Ray Laethem Buick GMC
Grosse Pointe-Detroit, MI
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Amazing!!! Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. Amazing service from start to finish. So happy!!!! They fixed the gas cap issue and I received a loaner and everything was so easy. Will recommend. More
Grateful for the new experience! My lease was set to end. I had less than 7hrs to find and close the deal on a new vehicle. I knew exactly what I wanted. Carl Preston, my salesperson My lease was set to end. I had less than 7hrs to find and close the deal on a new vehicle. I knew exactly what I wanted. Carl Preston, my salesperson made it happen! Might I add, he did it all over the phone. He was patient and searched for available incentives to get the vehicle at the price point I was willing to pay. Normally, car buying season is stressful for me. Not this time. Carl made the process seamless. I'm grateful for the new experience alone. More
Great service and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave her and a very beautiful and clean dealership. Staff is friendly and I was greeted as I walked throughout the building.. I will always take my enclave here. More
Routine maintenance and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. and diagnostic evaluation was performed and the car was ready for pick up at the promised time. No problems encountered during the process. More
Great service Sales men are very helpful and very professional. Explain all the options on the car. Would recommend this dealership too all my friends and family. E Sales men are very helpful and very professional. Explain all the options on the car. Would recommend this dealership too all my friends and family. E.J. In my past experience has to be the salesman I ever had. More
Another Exceptional Experience The salesman found me my used vehicle in less than one day. The 2009 Acadia looked likes and runs like a 2018. The trade in value I received on my 2 The salesman found me my used vehicle in less than one day. The 2009 Acadia looked likes and runs like a 2018. The trade in value I received on my 2000 Mercedes was better than I had hoped for and twice what others were offering. I would recommend Ray Laethem Buick GMC to anyone. More
Excellent Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces? More
Tire Purchase/Replacement The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge f The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge for the new tire. Thus, I didn't have to deal with a costly purchase. More
Recall Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any pr Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any problems that come up with my car. More
Timely, exceptional and courteous! Called to make appointment, was able to make appointment to my schedule. Updated about possible future service needs. Unable to take car in myself, Called to make appointment, was able to make appointment to my schedule. Updated about possible future service needs. Unable to take car in myself, husband did and he was impressed with the service employees. More